Sortweb is a Walmart private-label brand offering affordable computer peripherals, audio equipment, chargers, and universal remotes.
Sortweb is a private-label consumer electronics brand owned and sold exclusively by Walmart. Launched in 2015, the brand focuses on providing high-quality tech accessories and peripherals at an accessible price point. The product lineup includes computer essentials like keyboards, mice, and webcams, as well as mobile accessories such as rugged charging cables and portable power banks.
In addition to computer gear, Blackweb offers a robust selection of audio products, including Bluetooth speakers, soundbars, and true wireless earbuds. The brand is also well-known for its line of universal remote controls designed to work with a wide range of entertainment devices. As a Walmart-exclusive brand, product support, returns, and warranty services are primarily handled through Walmart's customer service channels.
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Generally, press and hold the multifunction button on both earbuds (or the charging case button) until the LED indicator flashes blue and red. Then select the device name in your phone's Bluetooth settings.
You can program the remote using Direct Code Entry by inputting the 4-digit code for your device, or use the Auto Code Search feature to scan for the correct code. Visit myblackwebremote.com for code lists.
As a Walmart private brand, Blackweb products can typically be returned or exchanged at Walmart stores or via Walmart.com, subject to their standard return policy.
Ensure the batteries are fresh and inserted correctly. If it uses a USB receiver, try a different USB port. For Bluetooth models, ensure the mouse is in pairing mode and your computer's Bluetooth is active.