Ultenic creates smart home cleaning appliances, including robot vacuums, cordless stick vacuums, and robotic pool skimmers designed for efficient, intelligent household maintenance.
Ultenic is an innovative smart home brand specializing in intelligent cleaning solutions for modern households. Established by Shenzhen Furende Technology Co., Ltd., the brand operates under the philosophy of "Intelligent Design For Home," striving to make daily chores easier through technology. Ultenic's diverse product lineup features advanced floor care appliances, including the popular T10 and D5 series robot vacuums, powerful U-series cordless stick vacuums, and versatile wet-dry vacuum cleaners.
In addition to indoor cleaning, Ultenic has expanded into outdoor home maintenance with products like the Pooleco S1 solar-powered robotic pool skimmer. The company emphasizes user-friendly features such as app connectivity, voice control, and self-cleaning mechanisms. With a presence in multiple international markets, Ultenic supports its products with dedicated global customer service and warranty programs.
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You can contact the Ultenic support team via email at support@ultenic.com or through the contact form on their official website. Specific regional emails like service-us@ultenic.com and service-uk@ultenic.com are also available.
The Pooleco S1 is a solar-powered pool skimmer that can run continuously in sunny conditions. It also comes with a DC adapter for charging on cloudy days, taking approximately 4 hours to fully charge for up to 15 hours of runtime.
Replacement parts such as filters, brushes, and batteries can typically be found on the official Ultenic website or through their authorized stores on Amazon and AliExpress.