Veise VE012W-K WiFi Fingerprint Smart Lock Instruction Manual

1. Produktet er slutview

The Veise VE012W-K is a WiFi-enabled fingerprint smart lock designed for residential use. It offers multiple access methods and remote management capabilities through a dedicated mobile application.

Inkluderede komponenter

• WiFi Fingerprint Smart Lock (Exterior and Interior Assemblies)
• 2 Knapper
• Monteringsplade
• Skruer
• Lås
• Strejke
• 2 backupnøgler
• Brugermanual
• Installationsmanual

Note: 8 AA/LR6 Alkaline batteries are required and not included.

2. Door Compatibility and Preparation

Før installation skal du sørge for, at din dør opfylder følgende specifikationer:

• Dørtykkelse: 1-3/8" til 2" (35 mm til 50 mm)
• Huldiameter (låsebolt): 1-1/2" eller 2-1/8" (38 mm eller 54 mm)
• Hole Diameter (Knob): 2-1/8" (54 mm)
• backset: 2-3/8" eller 2-3/4" (60 mm eller 70 mm)
• Minimum Distance (between deadbolt and knob holes): 1-3/4" (45 mm)

The lock is compatible with both left-handed and right-handed doors. It is designed for single cylinder deadbolts and chiseled door preparations. It is not compatible with mortise or integrated lock systems.

Image: Door measurement guide showing required dimensions for installation, including door thickness, hole diameters, backset, and minimum distance between holes. Also indicates compatibility with left/right-handed doors, chiseled, and single cylinder setups.

3. Opsætning og installation

Follow these steps for proper installation of your Veise VE012W-K smart lock. A screwdriver is the only tool required.

3.1 Fysisk installation

1. Installer Latch and Strike: Insert the latch into the door edge and secure it. Install the strike plate on the door frame, ensuring proper alignment with the latch.
2. Monter den udvendige enhed: Position the exterior keypad assembly on the door, ensuring the spindle passes through the latch mechanism.
3. Monter den indvendige enhed: Attach the interior mounting plate, then connect the cable from the exterior assembly to the interior assembly. Secure the interior assembly to the mounting plate. Ensure the torque blade is horizontal before attaching the interior unit.
4. Installer batterier: Open the battery cover on the interior assembly and insert 8 AA alkaline batteries. Do not install batteries until the lock is fully installed.
5. Installer knapper: Attach the interior and exterior knobs.

3.2 App-parring og indledende opsætning

The Veise VE012W-K connects directly to your 2.4GHz Wi-Fi network without a separate hub. Download the "KK Home" app to pair your lock.

1. Download and install the "KK Home" app from your device's app store.
2. Opret en konto og log ind.
3. Follow the in-app instructions to add your new lock. Ensure your phone and the lock are within 6.56 feet (2 meters) during the pairing process.
4. Once connected, you can set up your master passcode and register fingerprints.

Image: Illustration showing the Veise VE012W-K smart lock connecting directly to a 2.4GHz WiFi router, emphasizing no gateway is required.

4. Betjeningsvejledning

The Veise VE012W-K smart lock offers multiple convenient ways to access your property.

4.1 Oplåsningsmetoder

• Fingeraftryk: Place your registered finger on the biometric sensor for 0.2-second recognition. The lock supports up to 20 fingerprints.
• Adgangskode: Enter your 6-digit passcode on the backlit keypad. The anti-peep function allows you to enter random digits before or after your actual code to prevent others from guessing it.
• Mobil app: Use the "KK Home" app to remotely lock or unlock your door from anywhere.
• Stemmestyring: Integrate with Amazon Alexa or Google Assistant for hands-free locking and unlocking using voice commands.
• Fysisk nøgle: Use one of the two provided backup keys for manual unlocking, especially useful in case of battery depletion.

Image: Visual representation of the various unlocking methods available for the Veise VE012W-K smart lock, including app control, fingerprint, PIN codes, and physical keys.

Image: Close-up of the backlit keypad on the Veise VE012W-K smart lock, illustrating its visibility for nighttime use and indicators for low battery, incorrect entry, and successful program/access.

4.2 User Management and Remote Access

Manage access for family, guests, and service providers through the "KK Home" app.

• PIN Code Management: Create, share, or remove over 100 PIN codes. Options include permanent, scheduled, recurring, and one-time access codes.
• Håndtering af fingeraftryk: Add or remove up to 20 fingerprints for family members and trusted individuals.
• Fjernovervågning: Check the lock's status, battery levels, and access history from anywhere via the app.
• Realtidsadvarsler: Receive instant notifications for security events, such as unauthorized access attempts or low battery.

Image: Map illustration showing remote control capabilities of the Veise VE012W-K smart lock across different locations, highlighting remote access monitoring, lock monitoring, real-time notifications, alerts, app lock/unlock, user authorization, permissions update, and access granting/sharing.

Image: Diagram illustrating different types of smart codes for the Veise VE012W-K smart lock: permanent codes for family, duration codes for vacation renters, recurring codes for pet sitters, and one-time codes for guests, managed remotely.

4.3 Auto-Lock and Security Features

• Autolås: The lock can be set to automatically lock after a period of 10 to 180 seconds. This feature can be configured via the app.
• Lås med et enkelt tryk: The lock can be secured with a single touch on the keypad or fingerprint sensor.
• Anti-Peep Keypad: Enter random digits before or after your actual passcode to prevent others from observing your code.
• Wrong Attempts Lockout: After 10 incorrect passcode attempts, the lock will temporarily disable for 3 minutes.
• Ferietilstand: Activate vacation mode via the app to disable all user PIN codes and fingerprints, enhancing security when you are away. Unlocking with a physical key will trigger an alarm in this mode.
• Lydløs: Enable silent mode through the app to disable lock sounds for quiet operation.

Image: A person walking away from a door with the Veise VE012W-K smart lock, illustrating the auto-lock feature and various locking methods like fingerprint, keypad, remote app, and voice lock.

Image: Close-up of the Veise VE012W-K smart lock's internal components, highlighting local storage and AES 128-bit encryption for data privacy and security.

5. Vedligeholdelse

5.1 Udskiftning af batteri

The Veise VE012W-K smart lock is powered by 8 AA/LR6 Alkaline batteries. The app provides low battery notifications, and the keypad will also display a light alert when batteries are low.

1. When a low battery alert is received or indicated, replace all 8 AA batteries promptly.
2. To replace, remove the battery cover on the interior assembly, carefully remove old batteries, and insert new ones according to polarity markings.
3. Sæt batteridækslet på igen.

Image: Illustration showing the battery compartment of the Veise VE012W-K smart lock, a keypad light alert, and a mobile app notification for low battery, indicating the need for replacement.

5.2 Rengøring

Rengør låsens yderside med en blød, damp klud. Undgå slibende rengøringsmidler eller opløsningsmidler, der kan beskadige overfladen eller de elektroniske komponenter.

6. Fejlfinding

6.1 Fælles problemer

• Låsen svarer ikke: Check battery levels. Ensure the interior assembly is properly seated and connected.
• Fingeraftryk ikke genkendt: Ensure your finger is clean and dry. Re-register your fingerprint if issues persist. The AI self-learning sensor improves recognition over time.
• Problemer med Wi-Fi-forbindelse: Ensure your router is 2.4GHz and within range. Restart your router and the lock if necessary.
• Appen opretter ikke forbindelse: Ensure Bluetooth is enabled on your phone during initial setup. Check your phone's internet connection.
• Låst ude: If the lock enters lockout mode after multiple incorrect attempts, wait for the 3-minute timer to expire or use a physical key.

6.2 Resetting the Lock

If you encounter persistent issues, a factory reset may be necessary. This will erase all user data and settings, returning the lock to its default state.

1. Locate the reset button on the interior assembly (often a small pinhole).
2. Using a reset tool (e.g., a bent paperclip), press and hold the reset button for 5 seconds.
3. Continue holding until you hear a long beep and the latch bolt automatically extends.
4. Release the button. The lock is now reset and will need to be re-paired with the app.

7. Specifikationer

8. Garanti og support

Veise provides comprehensive customer support for your smart lock.

• Begrænset garanti: Includes a 1-year limited warranty.
• Udvidet garanti: A free 1-year extension is available with product registration, totaling 2 years of coverage.
• Telefonsupport: Available Monday–Friday 9 AM–5 PM PST, and Saturday 7 AM–3 PM PST.
• E-mail support: 24/7 email support is available from the Veise support team.

For further assistance, please refer to the official Veise webhjemmeside eller kontakt deres kundeservice direkte.

Image: Graphic detailing Veise's US-based support, including 2-year quality protection (with registration), phone support hours, lifetime 24/7 one-to-one service, and 30-day free returns.