1. Introduktion
This manual provides comprehensive instructions for the Ctronics 4K Dual-Lens Outdoor Security Camera, model 980-4KD. It covers product features, setup, operation, maintenance, and troubleshooting to ensure optimal performance and security for your property. Please read this manual thoroughly before installation and use.
2. Produktet er slutview
2.1 Nøglefunktioner
- 4K Ultra HD Dual-Lens: Captures crisp 3840x2160 resolution video with a wide field of view and detailed close-ups.
- 10x hybridzoom: Combines 6x optical zoom and 4x digital zoom for clear magnification without loss of quality.
- 360° PTZ Coverage & Auto Tracking: Pan 355° and Tilt 90° for full area surveillance, with automatic tracking of detected subjects.
- Advanced AI Detection: Accurately identifies humans, vehicles, and pets, reducing false alarms.
- Smart nattesyn: Three modes (Infrared, Full-Color, Smart) provide clear visibility up to 30 meters in low-light conditions.
- Tovejs lyd: Indbygget mikrofon og højttaler til kommunikation i realtid.
- Flere tilslutningsmuligheder: Supports 2.4/5GHz Wi-Fi, Bluetooth, and wired Ethernet connections.
- Diverse Storage: Options include up to 256GB TF card (loop recording), 30-day cloud storage trial, and FTP.
- Holdbar og vejrbestandig: Robust metal construction with IP66 rating for outdoor use in various weather conditions.
2.2 Pakkens indhold
Tjek venligst pakken for følgende varer:
- Ctronics 4K Dual-Lens Security Camera
- Power Adapter (corded electric)
- Mounting Stand/Bracket
- Monteringsskruer og vægdyvler
- Waterproof Kit for Ethernet Cable (if applicable)
- Brugervejledning (dette dokument)
Note: A Micro SD card is not included and must be purchased separately for local storage.
2.3 Kameradiagram
Gør dig bekendt med kameraets komponenter:

Billede 1: Ctronics 4K Dual-Lens Outdoor Security Camera. The image displays the camera unit with its dual lenses, LED lights, and two external antennas. To the right, a smartphone screen shows live footage from the camera, demonstrating its monitoring capabilities and 10x zoom feature.
- Antenner: Til Wi-Fi-forbindelse.
- Monteringsbeslag: For wall or ceiling installation.
- Kamerahus: Houses the PTZ mechanism and main electronics.
- Dobbelte linser: Provide wide-angle and zoomed views.
- Infrarøde lysdioder: Til sort-hvid nattesyn.
- Hvide lysdioder: Til fuldfarvet nattesyn og afskrækkelse.
- Mikrofon: Til lydindgang.
- Højttaler: For two-way audio output and alarm sounds.
- Strømport: Tilsluttes strømadapteren.
- Ethernet-port: Til kabelbaseret netværksforbindelse.
- Nulstil knap: Used for factory reset (often located near the SD card slot or under a cover).
- Micro SD -kortplads: Til lokal videolagring.
3. Opsætning
3.1 Før du begynder
- Sørg for, at dit Wi-Fi-netværk er 2.4 GHz eller 5 GHz.
- Hav din Wi-Fi-adgangskode klar.
- A smartphone (Android or iOS) is required for initial setup.
- Install a Micro SD card (up to 256GB, not included) if you plan to use local storage.
- Choose a suitable mounting location with good Wi-Fi signal and power access.
3.2 Appinstallation
Download the "Ctronics Pro" app from your smartphone's app store (Google Play Store for Android or Apple App Store for iOS). Alternatively, scan the QR code provided in the quick start guide or on the product packaging to download the app.
3.3 Initial Camera Connection
- Power on the camera by connecting it to the provided power adapter.
- Wait for the camera to initialize. You may hear a voice prompt indicating it's ready for setup.
- Open the "Ctronics Pro" app and create an account or log in.
- Tryk på ikonet "+" for at tilføje en ny enhed.
- Select your camera model or choose "Scan QR code" and scan the QR code on the camera.
- Follow the on-screen instructions to connect the camera to your Wi-Fi network. This typically involves entering your Wi-Fi password and presenting a QR code generated by the app to the camera's lens.
- Når du har oprettet forbindelse, kan du navngive dit kamera og begynde live viewing.
For wired connection: Connect an Ethernet cable from your router to the camera's Ethernet port. The camera should automatically connect to the network. Then proceed with app setup.
3.4 Fysisk installation
The camera can be wall-mounted or ceiling-mounted. Ensure the mounting surface is sturdy enough to support the camera's weight.
- Mark the drilling positions using the mounting template (if provided) or the camera's base.
- Bor huller og indsæt vægpropper.
- Fastgør monteringsbeslaget til væggen/loftet med de medfølgende skruer.
- Fastgør kameraet til monteringsbeslaget.
- Juster kameravinklen efter behov.
- Ensure all cable connections (power, Ethernet) are properly sealed with the waterproof kit for outdoor use.
4. Betjeningsvejledning
4.1 Live View og PTZ-styring
- Open the Ctronics Pro app and select your camera to access the live view.
- Use the on-screen joystick or swipe gestures to pan (horizontal 355°) and tilt (vertical 90°) the camera.
- Pinch to zoom in/out to utilize the 10x hybrid zoom feature.
- Set up preset positions for quick navigation to specific areas. The camera supports 1-8 preset monitoring positions.
4.2 Nattesynstilstande
Kameraet tilbyder tre nattesynstilstande:
- Infrarød tilstand: Uses IR LEDs for black and white video in complete darkness.
- Fuldfarvetilstand: Activates white light LEDs to provide color video at night.
- Smart Mode: The camera operates in infrared mode normally and switches to full-color mode with white light activation upon detecting motion, serving as a deterrent.
Du kan skifte mellem disse tilstande i appens indstillinger.
4.3 AI-detektion og alarmer
- Bevægelsesdetektion: Configure sensitivity levels and detection zones in the app.
- AI Human/Vehicle/Pet Detection: Enable specific AI detection types to receive more accurate alerts and reduce false alarms from irrelevant movements.
- Automatisk sporing: When a human, vehicle, or pet is detected, the camera will automatically pan and tilt to follow the subject, zooming in as necessary.
- Smart Sound and Light Deterrence: In Smart Night Vision mode, upon detection, the camera can activate its white lights and a customizable alarm sound to deter intruders.
- Meddelelser: Receive real-time push notifications and email alerts with snapshots when motion or AI events are triggered.
4.4 Tovejslyd
Fra live view interface in the app, tap the microphone icon to speak through the camera's speaker and the speaker icon to listen to audio from the camera's location.
4.5 Videooptagelse og -lagring
The camera supports continuous 24/7 recording and event-triggered recording.
- Micro SD-kort: Insert a Micro SD card (up to 256GB) into the designated slot. The camera supports automatic loop recording, overwriting the oldest footage når kortet er fuldt.
- Cloud Storage: A 30-day free trial is typically offered. After the trial, a subscription may be required for cloud services.
- FTP Storage: Konfigurer FTP-indstillinger i appen for at uploade optagelser til en FTP-server.
- NVR/RTSP: The camera is compatible with NVR systems and supports RTSP protocol for integration with third-party surveillance software.
4.6 Multi-Terminal Access and Sharing
- Adgang live view and recordings from smartphones (Android/iOS), PCs (Windows/Mac), or web browsere.
- Share camera access with up to 6 family members or friends, with tiered permission management.
- Appen understøtter viewing up to 4 camera feeds simultaneously on a smartphone and up to 32 on a PC.
5. Vedligeholdelse
5.1 Rengøring
- Rengør kameralinsen regelmæssigt med en blød, tør klud for at sikre en klar billedkvalitet.
- Tør kamerahuset af med reklameamp klud om nødvendigt. Brug ikke skrappe kemikalier eller slibende rengøringsmidler.
5.2 firmwareopdateringer
Periodically check the Ctronics Pro app for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features. Follow the in-app instructions for firmware updates.
5.3 Miljøhensyn
The camera is IP66 weatherproof, designed to withstand rain, dust, and extreme temperatures. However, avoid direct exposure to high-pressure water jets or prolonged submersion.
6. Fejlfinding
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Kameraet kan ikke oprette forbindelse til Wi-Fi. | Incorrect Wi-Fi password, weak signal, camera too far from router, incorrect Wi-Fi band (only 2.4/5GHz supported). |
|
| Intet billede eller sort skærm i live view. | Camera offline, power issue, network problem. |
|
| Frequent disconnections or lag. | Weak Wi-Fi signal, network congestion, insufficient internet bandwidth. |
|
| Falske alarmer fra bevægelsesdetektion. | High sensitivity, environmental factors (e.g., moving branches, shadows, insects). |
|
| SD-kort optager ikke eller genkendes ikke. | SD card full, corrupted, incompatible, or incorrectly inserted. |
|
7. Specifikationer
| Model | 980-4KD (CTIPC-980) |
| Video opløsning | 4K (3840 x 2160 pixels) |
| Zoom | 10x Hybrid Zoom (6x Optical + 4x Digital) |
| Pan/tilt rækkevidde | Panorering: 355°, Tilt: 90° |
| Felt af View | 90° (wide angle) |
| Night Vision Range | Up to 30 meters (with IR and White LEDs) |
| Nattesynstilstande | Infrared, Full-Color, Smart |
| Forbindelse | Wi-Fi (2.4GHz/5GHz), Bluetooth, Wired Ethernet |
| Opbevaringsmuligheder | Micro SD Card (up to 256GB), Cloud Storage, FTP, NVR/RTSP |
| Lyd | Tovejslyd (indbygget mikrofon og højttaler) |
| AI funktioner | Human, Vehicle, Pet Detection; Auto Tracking |
| Strømforsyning | DC 12V / 1A (Corded Electric) |
| Strømforbrug | 12W |
| Materiale | Durable Metal Construction (with some ABS components) |
| Vejrbestandighed | IP66 vandtæt |
| Certificeringer | TELEC, PSE Certified |
Bemærk: Specifikationerne kan ændres uden forudgående varsel.
8. Garanti og support
8.1 Garantioplysninger
Ctronics products typically come with a limited warranty covering manufacturing defects. Please refer to the warranty card included with your product or visit the official Ctronics webwebstedet for detaljerede garantivilkår og -betingelser, der er specifikke for din region.
8.2 Kundesupport
If you encounter any issues or have questions regarding your Ctronics 4K Dual-Lens Outdoor Security Camera, please contact Ctronics customer support through one of the following channels:
- Officiel Webwebsted: Besøg www.ctronics.com for FAQs, support resources, and contact forms.
- E-mail support: Refer to your product packaging or the Ctronics webwebstedet for den relevante support-e-mailadresse.
- Support i appen: The Ctronics Pro app may offer a support section for direct assistance.
When contacting support, please have your product model (980-4KD or CTIPC-980) and purchase information ready.





