1. Introduktion
Thank you for choosing the AVMATRIX PKC4000-NDI PTZ Camera Controller. This device is designed for professional live streaming, church, and conference applications, offering intuitive control over PTZ cameras. Featuring a 5-inch touch screen and a 4D joystick, it provides precise control over camera functions such as pan, tilt, zoom, focus, and iris. This manual will guide you through the setup, operation, maintenance, and troubleshooting of your controller.
2. Sikkerhedsoplysninger
Læs og forstå alle sikkerhedsinstruktioner, før du bruger apparatet. Gem denne manual til senere brug.
- Udsæt ikke enheden for regn, fugt eller ekstreme temperaturer.
- Sørg for korrekt ventilation for at forhindre overophedning.
- Use only the provided power adapter or a compatible PoE source.
- Undgå at placere tunge genstande på controlleren.
- Forsøg ikke at skille enheden ad eller ændre den. Overlad al service til kvalificeret personale.
- Clean the device with a soft, dry cloth. Avoid liquid cleaners.
3. Pakkens indhold
Bekræft, at alle nedenstående varer er inkluderet i din pakke:
- AVMATRIX PKC4000-NDI PTZ Camera Controller x1
- 12V DC strømadapter x1
- Tally Connector x1
- Brugervejledning (dette dokument)
4. Produktet er slutview
The PKC4000-NDI controller features a robust design with a clear 5-inch touch screen and a precise 4D joystick for comprehensive camera control.

Figur 4.1: Forside view of the PKC4000-NDI Controller
Nøglefunktioner:
- Universal Compatibility & Protocol Support: Supports IP and serial control protocols including VISCA, VISCA-IP, ONVIF, PELCO P&D, and NDI (NDI for Optional). Works with AVMATRIX PTZ cameras and most major PTZ brands.
- Fast Setup with Intuitive Touchscreen: Equipped with a 5-inch full-color touchscreen and menu knob for quick setup and operation.
- Smooth, Professional PTZ Control: Precise control over pan, tilt, zoom, focus, iris, shutter, and more. Supports up to 100 camera shortcuts (10 groups x 10 cameras).
- PoE & Flexible Power Options: Supports both Power over Ethernet (PoE) and traditional DC power for simplified cabling.

Figure 4.2: PKC4000-NDI Key Features Overview
5. Opsætning
5.1 Første tilslutning
Follow these steps to set up your PKC4000-NDI controller:
- Strømtilslutning: Connect the 12V DC power adapter to the 'DC IN' port on the rear of the controller, or connect an Ethernet cable from a PoE-enabled switch to the 'LAN (PoE)' port.
- Netværks forbindelse: For IP control, connect an Ethernet cable from your network switch to the 'LAN (PoE)' port.
- Serial Connection (Optional): For RS-232, RS-422, or RS-485 control, connect the appropriate serial cables from your PTZ cameras to the corresponding ports on the controller.
- Tally/GPIO (Optional): Connect Tally lights or GPIO devices to the Tally/GPIO port as needed.
- Tænd: Flip the 'ON/OFF' switch to the 'ON' position. The controller will boot up and display the main interface on the 5-inch touch screen.

Figure 5.1: Rear Panel Control Interfaces
5.2 Kamerakonfiguration
After initial power-up, you will need to configure your PTZ cameras. The controller supports automatic IP address assignment for quick setup.
- Navigate to the 'CAM' or 'System' menu on the touch screen.
- Select 'Add Camera' and follow the on-screen prompts to discover and add your cameras via IP or serial connection.
- Assign each camera to a group and address for easy recall. The controller can manage up to 100 IP cameras (10 groups x 10 cameras).
6. Betjeningsvejledning
6.1 Grundlæggende betjening
The PKC4000-NDI provides intuitive control through its touch screen and physical controls.
- Kameravalg: Use the numeric keypad or the 'CAM' menu on the touch screen to select the camera you wish to control.
- Joystick kontrol: The 4D joystick allows for smooth and precise control of Pan, Tilt, and Zoom. Rotate the joystick for zoom control.
- Exposure Controls: Dedicated knobs and buttons allow quick adjustment of Exposure, Iris, Focus, and Gain.
- Forudindstillet genkald: Store and recall up to 255 camera presets using the 'PRESET' and numeric buttons.
6.2 Berøringsskærmsgrænseflade
The 5-inch touch screen provides access to advanced settings and real-time monitoring.
- Menu navigation: Tap on menu icons to access camera settings, network configurations, system preferences, and more.
- Overvågning i realtid: The NDI version supports video decoding for real-time monitoring of camera feeds directly on the 5-inch screen. This allows for visual confirmation of camera movements and adjustments.

Figure 6.1: Real-time Video Preview on Touch Screen
6.3 Track Recording and Playback
The controller supports track loop function, allowing you to record camera pan, tilt, and zoom movements and replay them whenever needed without manual control.
- Access the 'Track' function from the touch screen menu.
- Initiate recording of your desired camera movements.
- Save the recorded track for future playback.

Figure 6.2: Track Recording and Playback Feature
7. Vedligeholdelse
7.1 Rengøring og pleje
To ensure the longevity and optimal performance of your PKC4000-NDI controller, follow these maintenance guidelines:
- Rensning: Use a soft, dry, lint-free cloth to clean the exterior of the controller, including the touch screen. Do not use liquid cleaners, aerosols, or solvents.
- Opbevaring: Når controlleren ikke er i brug i længere perioder, skal den opbevares køligt og tørt, væk fra direkte sollys og ekstreme temperaturer.
- Håndtering: Handle the joystick and buttons with care to prevent mechanical damage.
8. Fejlfinding
8.1 Almindelige problemer og løsninger
If you encounter problems with your controller, refer to the table below for possible solutions.
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Controlleren tænder ikke. | No power supply; Power adapter faulty; PoE not active. | Check power adapter connection; Ensure PoE switch is active; Try a different power outlet. |
| Cannot control camera. | Incorrect camera IP/serial settings; Network issue; Camera not powered on. | Verify camera IP address and protocol settings; Check network cables; Ensure camera is powered on and accessible. |
| No video preview på skærmen. | NDI stream not active; Network congestion; Camera not sending video. | Ensure camera is configured for NDI output; Check network bandwidth; Verify camera video output settings. |
| Joystick/buttons unresponsive. | Firmware issue; Hardware malfunction. | Restart the controller; Check for firmware updates; Contact technical support if problem persists. |
9. Specifikationer
9.1 Tekniske specifikationer
Detailed technical specifications for the AVMATRIX PKC4000-NDI PTZ Camera Controller:
| Kategori | Parameter | PKC4000-NDI |
|---|---|---|
| Forbindelser | Grænseflader | IP(RJ45)x1, RS-232x1, RS-485/RS-422x4, TALLYx1, USB2.0 (For upgrade) |
| IP-protokol | ONVIF, VISCA-IP, NDI | |
| Seriel protokol | PELCO-D, PELCO-P, VISCA | |
| Seriel baudrate | 2400, 4800, 9600, 19200, 38400, 115200 bps | |
| LAN-port | 100M×1 (PoE/PoE+: IEEE802.3 af/at) | |
| Brugergrænseflader | Vise | 5 tommer berøringsskærm |
| Knop | Quickly control iris, shutter speed, gain, auto exposure, white balance, etc. | |
| Joystick | Panorer/vip/zoom | |
| Kameragruppe | 10 (Each group connect up to 10 cameras) | |
| Kameraadresse | Op til 100 | |
| Forudindstillet kamera | Op til 255 | |
| Magt | Magt | PoE/DC 7~24V |
| Strømforbrug | PoE: <8W, DC: <8W | |
| Miljø | Arbejdstemperatur | -20℃~60℃ |
| Opbevaringstemperatur | -20℃~70℃ | |
| Dimension | Dimension (LWD) | 340mm×195mm×49.5mm/ 340mm×195mm×110mm(With joystick) |
| Vægt | Net:1730g, Gross:2360g | |
| Generel | Modelnummer | NW-PKC4000-NDI |
| Fabrikant | NW-AVMATRIX | |
| Udgivelsesdato | 1. marts 2025 |

Figur 9.1: Detaljerede specifikationer og dimensioner
10. Garanti og support
10.1 Garantioplysninger
The AVMATRIX PKC4000-NDI PTZ Camera Controller is backed by a 1 års begrænset garanti fra købsdatoen. Denne garanti dækker defekter i materialer og udførelse ved normal brug. Den dækker ikke skader forårsaget af misbrug, ulykker, uautoriseret ændring eller eksterne årsager.
10.2 Teknisk support
For technical assistance, troubleshooting, or warranty claims, please contact AVMATRIX customer support. We offer livslang teknisk support for vores produkter.
Please have your product model number (PKC4000-NDI) and purchase information ready when contacting support.





