AudioCodes C435HD IP-telefon brugermanual

1. Introduktion

This manual provides detailed instructions for the setup, operation, and maintenance of your AudioCodes C435HD IP Phone. Designed for seamless integration with Microsoft Teams, this corded VoIP phone offers high-definition audio and a comprehensive set of features for efficient communication in professional environments. Please read this manual thoroughly before using your device.

2. Pakkens indhold

Verify that all items are present in your product package. If any items are missing or damaged, please contact your vendor immediately.

AudioCodes C435HD IP Phone Base Unit
Håndsæt
Håndsætledning
Ethernet kabel
Skrivebordsstativ
Lynstartguide (ikke inkluderet i denne digitale manual)
Power Adapter (optional, if not using Power over Ethernet - PoE)

3. Fysisk beskrivelse

Familiarize yourself with the components of your AudioCodes C435HD IP Phone.

AudioCodes C435HD IP Phone, showing the handset, main unit with display, keypad, and desk stand.

Figur 3.1: AudioCodes C435HD IP Phone. This image displays the complete phone unit, including the handset resting on the cradle, the main base unit with its color display, the numeric keypad, function buttons, and the integrated desk stand. The AudioCodes logo is visible on the phone's body.

3.1 Frontpanel

Skærm: Color LCD for call information, menus, and Microsoft Teams interface.
Funktionstaster: Context-sensitive buttons located around the display.
Navigationsklynge: Up, Down, Left, Right arrows and OK button for menu navigation.
Tastatur: Standard 0-9, *, # tasterne til opkald.
Dedikerede knapper: Hold, Transfer, Mute, Speaker, Headset, Volume control, and Microsoft Teams button.

3.2 Bagpanel og porte

Håndsætport: RJ-9 connector for the handset.
Headset port: RJ-9 or 3.5mm jack for connecting a headset.
LAN Port (PoE): RJ-45 port for network connection and Power over Ethernet.
PC-port: RJ-45 port for connecting a computer to the phone's network pass-through.
Strømport: For connecting an optional AC power adapter if PoE is not used.

4. Opsætning

4.1 Samling af telefonen

Fastgør skrivebordsstativet: Align the tabs on the desk stand with the slots on the back of the phone base unit and push firmly until it clicks into place.
Tilslut håndsættet: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone base unit.

4.2 Connecting to the Network and Power

The C435HD supports Power over Ethernet (PoE) or an optional AC power adapter.

For PoE (Recommended): Connect one end of the Ethernet cable to the LAN port on the phone and the other end to a PoE-enabled network switch or router. The phone will power on automatically.
Using AC Power Adapter (Optional): If PoE is not available, connect the AC power adapter (sold separately) to the power port on the phone and plug it into a wall outlet. Then, connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch or router.
Connecting a PC (Optional): If desired, connect an Ethernet cable from your computer to the PC port on the phone. This allows your computer to share the phone's network connection.

4.3 Vægmontering

The AudioCodes C435HD IP Phone can be wall-mounted. Specific wall mounting kits and instructions are typically provided separately or can be found on the AudioCodes support website. Ensure the mounting surface is secure and use appropriate fasteners.

5. Betjeningsvejledning

This section covers basic call handling and feature usage.

5.1 Grundlæggende opkaldsfunktioner

Foretag et opkald:
1. Løft røret, tryk på højttalerknappen, eller tryk på hovedsætknappen.
2. Indtast det ønskede nummer ved hjælp af tastaturet.
3. Tryk på Ring funktionstasten eller vent på, at opkaldet opretter forbindelse automatisk.
Besvare et opkald:
1. Når telefonen ringer, skal du løfte røret og trykke på Svar soft key, or press the Speaker/Headset button.
Afslutning af et opkald:
1. Læg røret på, eller tryk på Afslut opkald softkey.

5.2 In-Call Features

Stum: Tryk på Stum knappen for at slå lyden fra på din mikrofon under et opkald. Tryk igen for at slå lyden til.
Holde: Tryk på Holde soft key or dedicated button to put a call on hold. Press the Genoptage soft key to retrieve the call.
Overførsel: Under et aktivt opkald skal du trykke på Overførsel soft key or dedicated button. Dial the number to transfer to, then press the Overførsel softkey igen.
Lydstyrkekontrol: Brug Bind buttons to adjust the handset, headset, or speaker volume during a call.

5.3 Microsoft Teams-integration

The C435HD is optimized for Microsoft Teams. The dedicated Teams button provides quick access to your Teams interface, including:

Opkald: Access your call history, contacts, and voicemail.
Kalender: View and join scheduled meetings.
Kontaktpersoner: Manage your personal and corporate contacts.
Tilstedeværelse: View and set your presence status.

Navigate the Teams interface using the display screen and navigation cluster.

6. Vedligeholdelse

Proper care ensures the longevity of your AudioCodes IP Phone.

Rensning: Brug en blød, tør eller let damp klud til at rengøre telefonens overflade. Brug ikke slibende rengøringsmidler, voks eller opløsningsmidler.
Undgå væsker: Keep the phone away from water and other liquids. Do not immerse any part of the phone in liquid.
Temperatur: Operate the phone within recommended temperature ranges. Avoid extreme heat or cold.
Håndtering: Håndter telefonen forsigtigt. Undgå at tabe den eller udsætte den for hårde stød.

7. Fejlfinding

Dette afsnit omhandler almindelige problemer, du kan støde på.

Problem	Mulig årsag	Løsning
Telefonen tænder ikke.	No power from PoE switch or power adapter not connected.	Ensure Ethernet cable is securely connected to a PoE-enabled port, or verify AC power adapter is properly connected and plugged into a working outlet.
Ingen klartone.	Network connection issue; phone not registered with VoIP service.	Check Ethernet cable connection. Verify network status on the phone's display. Contact your IT administrator or service provider to confirm registration status.
Kan ikke høre den, der ringer op / Den, der ringer op, kan ikke høre mig.	Volume too low; Mute activated; faulty handset/headset.	Adjust volume using the volume buttons. Ensure Mute button is not active. Test with speakerphone or another handset/headset if available.
Skærmen er tom eller frosset.	Softwarefejl; strømproblem.	Perform a power cycle: Disconnect the power/Ethernet cable, wait 10 seconds, then reconnect. If the issue persists, contact support.

8. Specifikationer

Key technical specifications for the AudioCodes C435HD IP Phone.

Modelnummer: TEAMS-C435HD-R
Produktmål (L x B x H): 8 x 9 x 7 tommer
Varens vægt: 8.8 pund (cirka 4 kilogram)
Farve: Sort
Telefontype: ledning
Materiale: Plast
Strømkilde: Corded Electric (PoE or optional AC adapter)
Opkaldstype: Enkelt tastatur
Type svarsystem: Digital
Kompatible enheder: Microsoft Teams, VoIP services, PSTN, ISDN
Fabrikant: audiocodes
Første tilgængelige: 5. december 2023

9. Garanti og support

For warranty information, please refer to the documentation provided by your reseller or the official AudioCodes website. Warranty terms and conditions may vary by region and vendor.

For technical support, product updates, and additional resources, please visit the official AudioCodes support portal or contact your authorized AudioCodes partner.

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AudioCodes TEAMS-C435HD-R