Widex TV-DEX

Widex TV-DEX User Manual

Model: TV-DEX

1. Introduktion

The Widex TV-DEX is a wireless assistive listening device designed to enhance your experience of watching TV and listening to audio content. It provides high-fidelity stereo sound directly to your compatible Widex hearing aids, ensuring clear and immersive audio without distortions or echoes. A key feature is the 'Room Off' function, which allows you to focus solely on the TV audio by temporarily disabling your hearing aid microphones, eliminating background noise.

Widex TV-DEX device and charging base

Figure 1: The Widex TV-DEX device in its charging base.

2. Sikkerhedsoplysninger

Please read these safety guidelines carefully before using your TV-DEX device to ensure safe and proper operation.

Vigtig: If you experience any issues or require service, please contact an authorized Widex professional.

3. Opsætning og første brug

Follow these steps to set up your Widex TV-DEX for the first time and begin using it.

  1. Pak enheden ud: Carefully remove the TV-DEX unit, charging base, power adapter, and any included audio cables from the packaging.
  2. Tilslut strøm: Plug the power adapter into the charging base, then connect it to a standard wall outlet. The indicator light on the base should illuminate, indicating power.
  3. Charge the TV-DEX: Place the TV-DEX unit into the charging base. Ensure it is seated correctly. Allow the unit to charge fully before its first use.
  4. Tilslut til TV/lydkilde: The TV-DEX base offers multiple connection options for your audio source. Choose the best option for your TV or audio device:
    • Optisk forbindelse (anbefales): Connect one end of the optical cable to the digital optical audio output (TOSLINK) on your TV and the other end to the optical input on the TV-DEX charging base.
    • RCA/Analog Connection: If your TV has red and white RCA audio output jacks, use the supplied RCA cables to connect them to the corresponding RCA inputs on the TV-DEX charging base.
    • 3.5 mm jack: For devices with a 3.5mm headphone jack, you may use a 3.5mm to RCA adapter (not included) to connect to the RCA inputs on the TV-DEX base.
  5. Kombiner med høreapparater: The TV-DEX is designed to automatically pair with compatible Widex hearing aids when they are within range and in a streaming program. Ensure your hearing aids are turned on. If you experience issues, consult your hearing aid's user manual for specific pairing instructions or contact your hearing care professional.

4. Betjeningsvejledning

This section details the functions and controls of your Widex TV-DEX.

4.1. Tænd/sluk

4.2. Justering af lydstyrke

4.3. Room Off Function

The 'Room Off' function allows you to temporarily mute the microphones on your hearing aids, enabling you to hear only the sound from the TV-DEX without interference from surrounding ambient noise.

4.4. Charging the TV-DEX

When the battery level is low, the indicator light on the TV-DEX unit will typically change color or flash. To recharge, simply place the TV-DEX unit back into its charging base, ensuring the base is connected to a power source.

5. Vedligeholdelse og pleje

Proper care and maintenance will help ensure the longevity and optimal performance of your TV-DEX.

6. Fejlfinding

If you encounter any issues with your Widex TV-DEX, refer to the following table for common problems and their solutions.

ProblemMulig årsagLøsning
Ingen lyd eller intermitterende lyd
  • TV-DEX not powered on.
  • Incorrect or loose cable connection to TV.
  • TV'ets lydudgangsindstillinger er forkerte.
  • Hearing aids not paired or in streaming mode.
  • Low battery on TV-DEX.
  • Ensure the TV-DEX unit is powered on.
  • Check all audio cable connections (optical, RCA) between the TV and the TV-DEX base.
  • Verify your TV's audio output settings (e.g., set to "External Speaker" or "PCM" for optical output).
  • Confirm your hearing aids are on and in the correct program for streaming.
  • Place the TV-DEX unit on its charging base to recharge.
Lyden er forvrænget eller uklar
  • Interferens fra andre elektroniske enheder.
  • TV-DEX unit too far from hearing aids.
  • Audio input level too high or too low.
  • Move the TV-DEX unit away from other electronic devices that may cause interference.
  • Ensure you are within the recommended operating range of the TV-DEX.
  • Adjust the volume on the TV-DEX unit or your TV's audio output.
Room Off function not working
  • Button not pressed firmly.
  • Midlertidigt softwareproblem.
  • Press the 'Room Off' button firmly.
  • Try powering the TV-DEX unit off and on again to reset it.

If the problem persists after attempting these solutions, please contact your authorized Widex dealer or customer support for further assistance.

7. Specifikationer

Key technical specifications for the Widex TV-DEX device.

8. Garanti og support

For information regarding product warranty and customer support, please refer to the following:

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