Posiflex XT3915 15-inch POS System User Manual

1. Introduktion

This manual provides detailed instructions for the installation, operation, and maintenance of your Posiflex XT3915 15-inch Point-of-Sale (POS) System. The XT3915 is designed for reliable performance in commercial environments, featuring a fan-free, spill-resistant resistive touchscreen, a Celeron J6412 processor, 4GB RAM, and a 128GB Solid State Drive (SSD) running Windows 10.

Please read this manual thoroughly before operating the device to ensure proper usage and to maximize the lifespan of your system. Keep this manual for future reference.

2. Sikkerhedsoplysninger

• Strømforsyning: Use only the power adapter supplied with the system. Using an incorrect adapter may damage the device and void the warranty.
• Ventilation: Ensure adequate ventilation around the system. Do not block ventilation openings.
• Miljø: Operate the system in a clean, dry environment. Avoid exposure to extreme temperatures, humidity, dust, and direct sunlight.
• Væskeeksponering: While the touchscreen is spill-resistant, avoid direct liquid spills onto the system. In case of a spill, immediately disconnect power and clean with a soft, dry cloth.
• Service: Do not attempt to service the system yourself. Refer all servicing to qualified service personnel.
• Rensning: Disconnect the power cord before cleaning. Use a soft, damp cloth for cleaning the exterior. Do not use liquid or aerosol cleaners.

3. Pakkens indhold

Bekræft at alle varer er til stede i pakken:

• Posiflex XT3915 POS System Unit
• Strømadapter
• Strømledning
• Brugervejledning (dette dokument)
• (Optional) Peripherals as ordered (e.g., MSR, customer display)

Hvis der mangler eller er beskadigede varer, skal du straks kontakte din leverandør.

4. Produktet er slutview

The Posiflex XT3915 is an all-in-one POS terminal featuring a 15-inch resistive touchscreen. Below is an illustration of the system's general appearance.

Figur 4.1: Front view of the Posiflex XT3915 15-inch POS System. The image displays the sleek, all-in-one design with the 15-inch touchscreen mounted on a stable base.

4.1. Systemkomponenter

• 15-inch Resistive Touchscreen: Primary user interface for input and display.
• Integreret base: Provides stability and houses internal components.
• Power knap: Located typically on the side or rear of the unit.
• I/O-porte: Various ports for connecting peripherals (USB, LAN, Serial, VGA/HDMI, Power Input). Refer to the rear panel for specific port locations.

5. Opsætning

5.1. Udpakning og placering

1. Carefully remove the POS system from its packaging.
2. Place the system on a stable, flat surface, ensuring adequate space for ventilation.
3. Keep the packaging materials for future transport or storage.

5.2. Tilslutning af eksterne enheder

Connect necessary peripherals such as a barcode scanner, receipt printer, cash drawer, or external keyboard/mouse to the appropriate ports on the rear of the system. Ensure all connections are secure.

5.3. Strømtilslutning

1. Tilslut netledningen til strømadapteren.
2. Plug the power adapter's DC output connector into the power input port on the POS system.
3. Sæt netledningen i en jordet stikkontakt.

5.4. Første opstart

Press the power button, usually located on the side or rear of the unit. The system will boot up, and the Windows 10 operating system will load. Follow any on-screen prompts for initial Windows setup if applicable.

6. Betjeningsvejledning

6.1. Betjening af berøringsskærm

The XT3915 features a resistive touchscreen. Use a finger or a stylus for input. Light pressure is sufficient for touch recognition.

• Tryk på: Svarende til et museklik.
• Tryk og hold: Svarende til et højreklik.
• Træk: Move an item across the screen.

6.2. Windows 10 Interface

The system runs on Windows 10. Familiarize yourself with the standard Windows interface for navigation, application management, and system settings. Specific POS software operation will depend on the installed application.

6.3. Shutting Down the System

To properly shut down the system, click the Starte button in Windows, then select Magt, og vælg Luk ned. Do not power off the system by simply unplugging it or holding the power button, as this can lead to data corruption.

7. Vedligeholdelse

7.1. Rengøring af systemet

• Skærm: Brug let en blød, fnugfri klud dampened with a non-abrasive screen cleaner or water. Do not spray cleaner directly onto the screen.
• Casing: Tør det ydre afasing med en blød, damp klud. Undgå barske kemikalier eller slibende materialer.
• Ventilation: Periodically check and clean any ventilation openings to prevent dust buildup, which can affect performance and lifespan.

7.2. Softwareopdateringer

Regularly update your Windows 10 operating system and any installed POS software to ensure optimal performance, security, and compatibility. Follow the instructions provided by Microsoft and your software vendor for updates.

7.3. Databackup

It is highly recommended to regularly back up critical data to an external storage device or cloud service to prevent data loss in case of system failure.

8. Fejlfinding

This section addresses common issues you might encounter with your Posiflex XT3915 POS system.

• Systemet tænder ikke:
  • Check if the power cord is securely connected to the system and the electrical outlet.
  • Kontroller, at strømadapteren fungerer korrekt.
  • Prøv en anden stikkontakt.
• Touchscreen is unresponsive or inaccurate:
  • Sørg for, at skærmen er ren og fri for snavs.
  • Genstart systemet.
  • If the issue persists, touchscreen calibration may be required (refer to Windows settings or contact support).
• Peripherals are not detected:
  • Verify that the peripheral is correctly connected to the appropriate port.
  • Check the peripheral's power supply.
  • Installer eller opdater de nødvendige drivere til den eksterne enhed.
  • Genstart systemet.
• System is slow or freezes:
  • Luk unødvendige applikationer.
  • Check for sufficient free space on the 128GB SSD.
  • Kør en virusscanning.
  • Sørg for, at Windows og drivere er opdaterede.
  • Genstart systemet.

If you encounter issues not covered here or if troubleshooting steps do not resolve the problem, please contact your vendor or Posiflex technical support.

9. Specifikationer

Below are the technical specifications for the Posiflex XT3915 POS System:

10. Garanti og support

For warranty information, please refer to the warranty card included with your product or contact your point of purchase. Posiflex products typically come with a manufacturer's warranty covering defects in materials and workmanship.

For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact your authorized Posiflex dealer or the customer support provided by MOBI PRINT, the brand under which this product is sold.

When contacting support, please have your product model number (XT3915) and serial number ready.