1. Introduktion
This manual provides comprehensive instructions for the setup, operation, and maintenance of your SMTAV PTZ Camera, model BX20X-WH. Please read this manual thoroughly before using the product to ensure proper functionality and to prevent damage.
1.1 Produkt overview
The SMTAV PTZ Camera BX20X-WH is a versatile camera designed for various applications including meetings, church services, live events, and educational settings. It features 20X optical zoom and multiple output interfaces including HDMI, 3G-SDI, LAN, and USB3.0, supporting Full NDI for high-quality, low-latency video transmission. The camera also incorporates AI tracking capabilities for intelligent subject following.
1.2 Hvad er der i æsken
- SMTAV PTZ Camera (BX20X-WH)
- Fjernbetjening
- Monteringsbeslag
- Strømadapter
- USB kabel
- Netværkskabel

Figure 1.1: SMTAV PTZ Camera BX20X-WH with included remote control and mounting bracket.
2. Opsætning
2.1 Fysisk installation
The camera can be installed on a flat surface, tripod, or mounted using the provided bracket. Ensure the camera is placed in a stable location with adequate ventilation.
2.2 Tilslutning af kameraet
The BX20X-WH camera offers multiple connectivity options:
- Magt: Connect the DC 12V power adapter to the camera's power port.
- Video output:
- HDMI: Connect an HDMI cable to an HDMI display or capture device.
- 3G-SDI: Connect an SDI cable to an SDI compatible device.
- USB3.0: Connect a USB3.0 cable to a computer for video capture.
- LAN (Ethernet): Connect an Ethernet cable for IP streaming (NDI, RTMP) and control. Supports Power over Ethernet (PoE) if connected to a PoE switch.
- Lyd:
- 3.5 mm lydindgang: Connect an external microphone or audio source.
- 3.5 mm lydudgang: Connect to an audio monitoring device.
- Kontrolporte:
- RS232 (IN/OUT): For serial control via RS232.
- RS485: For serial control via RS485.

Figur 2.1: Detaljeret view of the camera's rear panel with labeled ports.

Figur 2.2: Overview of camera features and connectivity options.
3. Betjeningsvejledning
3.1 Tænd/sluk
To power on the camera, connect the power adapter. The camera will initiate a self-test. To power off, disconnect the power adapter or use the power switch on the rear panel.
3.2 Kontrolmetoder
The SMTAV PTZ Camera can be controlled via several methods:
- IR fjernbetjening: Use the included remote for basic pan, tilt, zoom, and preset recall functions.
- Serial Joystick: Connect a serial joystick controller via RS-232 or RS-485 for precise control.
- Network Joystick: Control the camera over the network using a compatible IP joystick.
- Web Browser: Få adgang til kameraets web interface via its IP address for configuration and control.
- APP & Software: Utilize dedicated software applications for Mac or Windows for advanced control and management.

Figure 3.1: Available control methods for the PTZ camera.
3.3 Pan, Tilt, and Zoom (PTZ) Operations
Use the directional controls on your chosen control device (remote, joystick, software) to pan (horizontal movement), tilt (vertical movement), and zoom (optical and digital magnification) the camera. The camera features 20X optical zoom for clear images even at a distance.
3.4 AI Tracking Feature
The camera is equipped with an AI tracking function that can automatically follow a designated subject. This feature identifies targets based on clothes, body shape, hair style, and face identification, ensuring the subject remains in frame during movement. Refer to the camera's web interface or software for specific AI tracking setup and activation.

Figure 3.2: AI tracking in action, locking onto a speaker.
3.5 Network Configuration (LAN/NDI)
For IP streaming and control, connect the camera to your network via the LAN port. The camera supports NDI for high-resolution, low-latency video over IP. Default IP settings can be found in the camera's documentation or accessed via a connected computer. Ensure your network setup allows for proper communication with the camera.

Figur 3.3: Eksample network setup for SMTAV PTZ cameras.
4. Vedligeholdelse
Regular maintenance ensures the longevity and optimal performance of your SMTAV PTZ Camera.
4.1 Rengøring
- Brug en blød, tør klud til at rengøre kamerahuset.
- Brug en specialklud og -opløsning til linserengøring. Undgå slibende materialer.
- Do not use strong detergents or solvents as they may damage the surface.
4.2 Opbevaring
When not in use for extended periods, store the camera in a cool, dry place, away from direct sunlight and excessive dust.
4.3 firmwareopdateringer
Periodically check the SMTAV official website for firmware updates. Keeping the firmware updated can improve performance, add new features, and resolve potential issues.
5. Fejlfinding
This section addresses common issues you might encounter with your SMTAV PTZ Camera.
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Ingen strømindikator | Strømadapteren er ikke tilsluttet eller defekt. | Ensure power adapter is securely connected and functional. Check power outlet. |
| Ingen videoudgang | Forkert kabeltilslutning; forkert indgang valgt på displayet; kameraet er ikke tændt. | Verify all video cables (HDMI, SDI, USB, LAN) are correctly connected. Select the correct input source on your display/capture device. Ensure camera is powered on. |
| Kameraet reagerer ikke på styringen | Remote control battery low; incorrect control method selected; network issue for IP control. | Replace remote batteries. Ensure line of sight for IR remote. Check network cable and IP settings for network control. Verify correct serial connections for RS232/RS485. |
| Dårlig billedkvalitet | Lens dirty; lighting conditions; incorrect camera settings. | Clean the lens. Adjust lighting in the environment. Check camera settings (exposure, white balance, focus). |
| AI tracking not working | Subject not clearly visible; tracking feature not enabled; environmental factors. | Ensure the subject is well-lit and distinct from the background. Activate AI tracking in camera settings. Avoid rapid, erratic movements of the subject. |
If you encounter issues not listed here or if the suggested solutions do not resolve the problem, please contact SMTAV customer support.
6. Specifikationer
| Feature | Detalje |
|---|---|
| Modelnummer | BX20X-WH |
| Mærke | SMTAV |
| Optisk zoom | 20X |
| Video Output Interfaces | HDMI, 3G-SDI, LAN (Ethernet), USB3.0 |
| Understøttede opløsninger | Op til 1080p60 |
| Fotosensorteknologi | CMOS |
| Maksimal brændvidde | 88.5 millimeter |
| Maksimal blænde | 1.8 millimeter |
| Kontrolgrænseflader | IR Remote, RS232, RS485, LAN (IP Control) |
| Særlige funktioner | Full NDI Support, AI Tracking, PoE (Power over Ethernet) |
| Produktdimensioner | 6.61 x 6.65 x 5.75 tommer |
| Varens vægt | 3.31 pund |
7. Garanti og support
7.1 Garantioplysninger
All SMTAV products, including the BX20X-WH PTZ Camera, are backed by a 3 års garanti. This warranty covers manufacturing defects and ensures peace of mind regarding your investment.
7.2 Kundesupport
For technical assistance, troubleshooting, or warranty claims, please contact SMTAV customer support. Lifetime service is provided for all SMTAV products.
You can find contact information on the official SMTAV webwebsted eller via din købsplatform.
8. Ansøgninger
The SMTAV PTZ Camera BX20X-WH is ideal for a variety of professional and educational environments:
- Churches and Houses of Worship: For live streaming services and capturing sermons.
- Conferences and Meetings: For recording presentations and facilitating remote participation.
- Educational Institutions: For lecture capture, distance learning, and classroom monitoring.
- Livebegivenheder: For capturing performances, concerts, and other public gatherings.

Figure 8.1: Camera deployed in a church environment.

Figure 8.2: Live event setup with SMTAV PTZ Camera.

Figure 8.3: Camera in use at a performance venue.

Figure 8.4: Diverse applications of the SMTAV PTZ Camera.
9. Avancerede funktioner
9.1 Superior Image Quality
The SMTAV PTZ Camera utilizes an advanced CMOS sensor and a 12-layer optical lens system to deliver superior image clarity, realistic colors, and improved visual fidelity compared to standard sensors and lenses.

Figure 9.1: SMTAV CMOS Sensor vs. Other CMOS Sensor comparison.

Figure 9.2: SMTAV Universal 12-Layer Optical Lens vs. Universal 4-Layer Optical Lens.
10. Videoinformation
No official seller videos were found in the provided product data, therefore no videos are embedded in this manual.





