Brugermanual til Sangoma P320 IP-telefon

Indledning

The Sangoma P320 MidRange IP Phone is engineered for superior communication quality and operational efficiency. It features a vibrant 4.3-inch (480 x 272 pixel) backlit color IPS LCD display, providing clear visual feedback. Equipped with a full-duplex HD speakerphone and advanced echo cancellation, the P320 ensures crystal-clear audio for all your conversations. Its Gigabit Ethernet connectivity guarantees fast and reliable network performance, making it an ideal choice for integration with Sangoma's comprehensive Unified Communications portfolio, including Switchvox.

This manual provides detailed instructions for setting up, operating, and maintaining your Sangoma P320 IP Phone, ensuring you get the most out of its advanced features.

Fysiske egenskaber

Figur 1: Forside view of the Sangoma P320 IP Phone.

This image displays the Sangoma P320 IP Phone in black, featuring its handset on the left, a large color display on the right, a numeric keypad, and various function buttons arranged around the display and keypad. The display shows the Sangoma logo and a loading bar, indicating its operational status.

The Sangoma P320 IP Phone is designed with user-friendly physical features for intuitive operation:

• Håndsæt: Ergonomically designed for comfortable long calls.
• Vise: A 4.3-inch backlit color IPS LCD display (480 x 272 pixels) provides clear information and navigation.
• Programmerbare linjetaster: Multiple keys adjacent to the display for line appearances or custom functions.
• Navigationsklynge: Centralized directional pad with an OK/Select button for menu navigation.
• Numerisk tastatur: Standard 0-9 keys, asterisk (*), and pound (#) for dialing.
• Funktionstaster: Dedicated buttons for common features such as speakerphone, mute, headset, volume control, and message waiting indicator.
• Porte: Rear ports include Ethernet LAN, PC Port (Gigabit), and Power Port (12 Volt 1.6A DC).

Opsætning

Follow these steps to set up your Sangoma P320 IP Phone:

1. Tilslut håndsættet: Plug the coiled cord from the handset into the handset port on the side of the phone base.
2. Opret forbindelse til netværk: Tilslut et Ethernet-kabel fra din netværksswitch eller router til LAN port on the back of the phone. The P320 supports Gigabit Ethernet (1000 Mbps).
3. Tilslutning til pc (valgfrit): If you wish to connect a computer through the phone, connect an Ethernet cable from your PC to the PC port on the back of the phone. This port also supports Gigabit Ethernet.
4. Tilslut strøm: Plug the power adapter (not always included, check packaging) into the 12 Volt 1.6A DC power port on the back of the phone, then plug the adapter into a power outlet. The phone will begin its boot-up sequence.
5. Første opstart: The phone will display the Sangoma logo and a loading bar. Once booted, it will attempt to obtain network settings and register with your VoIP system. This process may take a few moments.

For network configuration and system registration, please refer to your VoIP system administrator or the specific documentation for your Sangoma Unified Communications platform (e.g., Switchvox, FreePBX).

Betjeningsvejledning

Foretage og modtage opkald

• Sådan foretager du et opkald: Pick up the handset, press the speakerphone button, or press a line key. Dial the number using the numeric keypad and press the Urskive soft key or wait for auto-dial.
• For at besvare et opkald: Pick up the handset, press the speakerphone button, or press the flashing line key.
• Sådan afslutter du et opkald: Læg røret på, eller tryk på Afslut opkald soft key or speakerphone button.

Opkaldsfunktioner

• Holde: Under et aktivt opkald skal du trykke på Holde soft key. Press the flashing line key again to resume the call.
• Overførsel: Under et aktivt opkald skal du trykke på Overførsel soft key. Dial the number to transfer to, then press the Overførsel soft key again (for blind transfer) or wait for the party to answer and then press Overførsel (for overvåget overførsel).
• Telefonmøde: The P320 supports 4-way conference calls. During an active call, press the Konference funktionstast. Ring nummeret på den næste deltager op, og tryk på Urskive. Once connected, press the Konference soft key again to join all parties. Repeat for additional participants.
• Stum: Tryk på Stum knappen for at slå lyden fra på din mikrofon under et opkald. Tryk igen for at slå lyden til.
• Lydstyrkekontrol: Use the volume up/down buttons to adjust the handset, headset, or speakerphone volume during a call, or ringer volume when idle.

Programmerbare nøgler

The Sangoma P320 features programmable line and function keys. These keys can be configured for various purposes such as speed dials, busy lamp fields (BLF), or specific feature access. Configuration is typically managed through your VoIP system's administration interface (e.g., FreePBX DPMA), allowing for global or per-user customization.

Opretholdelse

To ensure the longevity and optimal performance of your Sangoma P320 IP Phone, follow these simple maintenance guidelines:

• Rensning: Brug en blød, tør og fnugfri klud til at rengøre telefonens overflade og display. Tør let efter genstridige pletter.ampRengør kluden med vand. Undgå at bruge slibende rengøringsmidler, opløsningsmidler eller aerosolspray, da disse kan beskadige telefonens overflade og interne komponenter.
• Miljø: Opbevar telefonen et tørt sted, væk fra direkte sollys, overdreven varme og fugt. Udsæt ikke telefonen for væsker.
• Håndtering: Håndter telefonen forsigtigt. Undgå at tabe den eller udsætte den for hårde stød.
• Kabler: Kontrollér regelmæssigt alle tilsluttede kabler (håndsæt, Ethernet, strøm) for at sikre, at de er tilsluttet korrekt og ikke er beskadiget.

Fejlfinding

If you encounter issues with your Sangoma P320 IP Phone, try the following troubleshooting steps:

• Ingen strøm/skærm slukket:
  • Ensure the power adapter is securely plugged into the phone and a working electrical outlet.
  • If using Power over Ethernet (PoE), ensure your network switch or injector is providing PoE and the Ethernet cable is properly connected to the LAN port.
• Ingen klartone/Kan ikke foretage opkald:
  • Check the Ethernet cable connection to the LAN port.
  • Verify that the phone has successfully registered with your VoIP system (check the display for registration status).
  • Restart the phone by unplugging and re-plugging the power cable or Ethernet cable (if using PoE).
  • Confirm network connectivity (e.g., can other devices on the same network access the internet?).
• Poor Audio Quality (Echo, Static):
  • Sørg for, at håndsættets ledning er korrekt tilsluttet.
  • Tjek din netværksforbindelse for stabilitet og båndbredde.
  • Juster lydstyrken ved hjælp af lydstyrkeknapperne.
• Taster reagerer ikke:
  • Genstart telefonen.
  • Sørg for, at der ikke sidder snavs fast under tasterne.

If the issue persists after attempting these steps, please contact your IT administrator or Sangoma support for further assistance.

Specifikationer

Garanti og support

For information regarding the warranty of your Sangoma P320 IP Phone, please refer to the warranty card included with your product packaging or visit the official Sangoma website. Sangoma provides technical support and resources to assist with any questions or issues you may encounter.

For technical assistance, product registration, or to access additional documentation, please visit www.sangoma.com/support or contact your authorized Sangoma reseller.