1. Introduktion
This manual provides essential information for the safe and efficient operation of your Compaq HUEQ A Series 4K Ultra HD Smart LED TV, model CQW55UD. Please read this manual thoroughly before using the product and retain it for future reference. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your television.

Billede 1.1: Forside view of the Compaq HUEQ A Series 55-inch 4K Smart LED TV.
This image displays the television from the front, showcasing its slim bezels and the Compaq logo at the bottom center. The screen shows a vibrant red abstract pattern, highlighting the display quality.

Image 1.2: Compaq HUEQ A Series with 'All Screen' design.
This image highlights the television's edge-to-edge 'All Screen' design, emphasizing the minimal bezel for an immersive viewoplevelse.
2. Vigtige sikkerhedsoplysninger
To reduce the risk of electric shock, fire, or damage to the television, always follow these basic safety precautions:
- Strømkilde: Tilslut kun tv'et til en stikkontakt med den korrekte lydstyrke.tage (240 volt).
- Ventilation: Sørg for tilstrækkelig ventilation omkring tv'et. Bloker ikke ventilationsåbningerne.
- Vand og fugt: Udsæt ikke tv'et for regn eller fugt. Placer ikke genstande fyldt med væsker, såsom vaser, oven på tv'et.
- Rensning: Tag stikket til tv'et ud af stikkontakten før rengøring. Brug en blød, tør klud. Brug ikke flydende rengøringsmidler eller sprayrengøringsmidler.
- Placering: Place the TV on a stable, level surface or mount it securely to a wall using appropriate mounting hardware. Keep the TV away from direct sunlight and heat sources.
- Kabler: Før alle kabler sikkert for at undgå snublefare og skader.
- Service: Forsøg ikke selv at reparere TV'et. Overlad al service til kvalificeret servicepersonale.
- Batterier: Dispose of used batteries responsibly. Do not mix old and new batteries.
3. Hvad er der i æsken
Ved udpakning skal du kontrollere, at alle følgende varer er inkluderet:
- 1 x Compaq HUEQ A Series 4K Ultra HD Smart LED TV (Model: CQW55UD)
- 2 x bordstativbase
- 1 x Brugermanual (dette dokument)
- 1 x garantikort
- 1 x fjernbetjening
- 1 x vægmonteringssæt
- 2 x AA-batterier (til fjernbetjening)
4. Opsætning
4.1 Montering af bordstativet
If you choose to place the TV on a table, follow these steps to attach the stand bases:
- Placer forsigtigt tv'et med forsiden nedad på en blød, flad overflade for at forhindre, at skærmen beskadiges.
- Align each table stand base with the corresponding screw holes on the bottom of the TV.
- Securely fasten the stand bases using the provided screws.
4.2 Vægmontering
For wall mounting, use the included wall mount kit and follow the instructions provided with the kit. Ensure the wall can support the weight of the TV (approximately 11.1 kg) and that the mounting is performed by qualified personnel if you are unsure.

Image 4.1: Dimensions of the Compaq HUEQ A Series 55-inch TV.
This image illustrates the physical dimensions of the television, including width (123 cm / 48.42 inches), height (76 cm / 29.92 inches), diagonal screen size (139 cm / 55.11 inches), and depth with stand (22 cm / 8.97 inches).
4.3 Tilslutning af eksterne enheder
Your TV offers various connectivity options. Refer to the rear panel for port locations:

Billede 4.2: Bagside view of the TV showing connectivity ports.
This image provides a close-up of the TV's rear panel, detailing the available ports such as HDMI, USB, Optical, AV, and RF IN for connecting external devices.
- HDMI: Connect Blu-ray players, gaming consoles, or set-top boxes to the HDMI ports (HDMI 1, HDMI 2, HDMI 3).
- USB: Insert USB drives for media playback or software updates into the USB ports (USB1, USB2).
- Ethernet: For en stabil kablet internetforbindelse skal du tilslutte et Ethernet-kabel til LAN-porten.
- Wi-Fi: For wireless internet, connect to your home Wi-Fi network during initial setup or via the settings menu.
- Bluetooth: Par Bluetooth-aktiverede enheder som hovedtelefoner eller soundbars.
- AV-port: For ældre enheder, der bruger kompositvideo og stereolyd.
- Optisk: Til digital lydudgang til en soundbar eller et hjemmebiografsystem.
- RF IN: Tilslut din antenne eller kabel-tv-indgang.
4.4 Første opstart og opsætning
After connecting the power cord, press the power button on the remote control or the TV. Follow the on-screen instructions to select your language, connect to Wi-Fi, and complete the initial setup process.
5. Betjeningsvejledning
5.1 Fjernbetjeningsfunktioner
The included Magic Remote provides intuitive control over your TV. Insert the two AA batteries into the remote control before use.

Billede 5.1: Overview of the Magic Remote control.
This image displays the Magic Remote, highlighting key features such as the Click Wheel for navigation, Voice Assistance button, and dedicated hotkeys for popular streaming services like Netflix and Prime Video. It also indicates how to activate Alexa built-in.
- Power knap: Tænder eller slukker for tv'et.
- Nummerknapper: Vælg kanaler direkte.
- Click Wheel: Navigate menus, scroll, and confirm selections.
- Voice Assistance Button: Activate voice commands (e.g., Alexa built-in).
- Genvejstaster: Direct access to Netflix, Prime Video, and other streaming applications.
- Lydstyrke op/ned: Juster lydniveauet.
- Kanal op/ned: Skift tv-kanaler.
- Hjemknappen: Få adgang til webOS-startdashboard.
5.2 webOS Smart TV-grænseflade
Your Compaq TV runs on the webOS operating system, offering a user-friendly interface for accessing apps, settings, and connected devices.

Billede 5.2: Den webOS Home Dashboard interface.
This image shows the TV screen displaying the webOS Home Dashboard, with various application icons and input selections arranged at the bottom for quick access. A scenic city background is visible.
- Home Dashboard: Press the Home button on the remote to access the main menu, where you can find installed apps, input sources, and settings.
- Appadgang: Navigate to and select applications like Netflix, YouTube, Prime Video, and Disney+ Hotstar from the Home Dashboard.
- Valg af input: Easily switch between HDMI inputs, USB media, or other connected devices.
- ThinQ AI: Utilize ThinQ AI for smart home integration and enhanced control, including smartphone control via a dedicated app.

Image 5.3: ThinQ AI integration and smartphone control.
This image illustrates the ThinQ AI feature, showing the TV's Home Dashboard and a smartphone screen demonstrating remote control capabilities via a mobile application.
5.3 Audio and Video Features
The TV supports 4K Ultra HD resolution and features Dolby Audio for an immersive viewoplevelse.

Image 5.4: Dolby Audio experience on the TV.
This image depicts the TV displaying a concert scene with "Dolby Audio" branding, emphasizing the enhanced sound quality provided by the 20W speakers.

Image 5.5: Display capabilities with 1.07 billion colors and 400 nits peak brightness.
This image showcases the TV's display quality, highlighting its ability to produce 1.07 true billion colors and achieve 400 nits of peak brightness for vivid and detailed visuals.
- Opløsning: Enjoy content in 3840x2160 (4K) resolution.
- Lyd: Experience rich sound with Dolby Atmos support and 20 Watts audio output.
- HDR10 og HLG: Supports HDR10 and HLG for improved contrast and color in compatible content.
6. Vedligeholdelse
6.1 Rengøring af tv'et
Regelmæssig rengøring hjælper med at bevare TV'ets udseende og ydeevne.
- Skærm: Tør forsigtigt skærmen af med en blød, fnugfri klud. Tør forsigtigt genstridige mærker afampen the cloth with water or a specialized screen cleaner (ensure it's TV-safe) and wipe carefully. Do not spray liquid directly onto the screen.
- Ramme og stativ: Brug en blød, tør klud til at tørre støv af rammen og stativet.
- Sluk: Tag altid stikket ud af tv'et inden rengøring.
6.2 Generel pleje
- Undgå at placere tunge genstande på tv'et.
- Do not expose the TV to extreme temperatures or humidity.
- Hold tv'et væk fra stærke magnetfelter.
7. Fejlfinding
Hvis du støder på problemer med dit tv, kan du se følgende almindelige problemer og løsninger:
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Ingen strøm | Netledningen er frakoblet; der er ingen strøm i stikkontakten. | Sørg for, at netledningen er korrekt tilsluttet. Kontroller stikkontakten med en anden enhed. |
| Intet billede, men der er lyd | Incorrect input source selected; loose HDMI/AV cable. | Press the input button on the remote to select the correct source. Check cable connections. |
| Ingen lyd, men der er billede | Lydstyrken er slået fra eller for lav; forkert indstilling for lydudgang. | Increase volume. Check TV audio settings and external audio device connections. |
| Fjernbetjening virker ikke | Batterierne er døde eller isat forkert; blokering mellem fjernbetjening og tv. | Replace batteries (2 AA). Ensure no obstacles block the remote's signal. |
| Kan ikke oprette forbindelse til Wi-Fi | Forkert adgangskode; routerproblem; TV'et er for langt fra routeren. | Verify Wi-Fi password. Restart your router. Move TV closer to router or use a wired Ethernet connection. |
Hvis problemet fortsætter efter at have prøvet disse løsninger, bedes du kontakte kundesupport.
8. Specifikationer
| Feature | Detalje |
|---|---|
| Mærke | Compaq |
| Model | CQW55UD |
| Skærmstørrelse | 55 tommer (139 cm) |
| Displayteknologi | LED |
| Opløsning | 4K Ultra HD (3840 x 2160 pixels) |
| Opdateringshastighed | 60 Hz |
| Operativsystem | webOS |
| Processor | ARM CA55 1.1GHz QUAD CORE |
| RAM-hukommelse | 1.5 GB |
| Lagerkapacitet | 8 GB |
| Lydudgang | 20 watt |
| Højttalerkonfiguration | Dolby Atmos |
| Forbindelse | Ethernet, HDMI (3 ports), USB (2 ports), Wi-Fi, Bluetooth, 3.5mm Audio, AV Port, Optical |
| Særlige funktioner | Quick access, Supported Applications (Netflix, Youtube, Prime Video, Disney+Hotstar), Magic Remote with Voice Assistant, ThinQ AI, HDR10, HLG |
| Viewi vinkel | 178 grader |
| Strømkilde | AC 240 volt |
| Wattage | 150 watt |
| Produktmål (LxBxH) | 123 x 9 x 71.5 cm |
| Varens vægt | 11.1 kg |
9. Garanti og support
9.1 Garantioplysninger
Your Compaq HUEQ A Series 4K Ultra HD Smart LED TV (Model CQW55UD) comes with a 1 års begrænset garanti from the date of purchase. This warranty covers manufacturing defects and workmanship under normal use. Please retain your purchase receipt and warranty card for any claims.
The warranty does not cover damage caused by misuse, accidents, unauthorized repairs, power surges, or natural disasters. For detailed terms and conditions, refer to the included Warranty Card.
9.2 Kundesupport
For technical assistance, service requests, or warranty claims, please contact Compaq customer support. Contact details can typically be found on the warranty card or the official Compaq webwebsted.
Fabrikant: Westway Electronics Limited, Address: A7, Phase 2, Gaoutam Budh Nagar, Noida: 201305





