Cisco Webex Desk Pro (CS-DESKPRO-K9) User Manual

1. Introduktion

Cisco Webex Desk Pro is an all-in-one collaboration device designed for video conferencing, content creation, and productivity. It features a 27-inch 4K multitouch display, an integrated HD camera, and an advanced microphone array for clear audio. This manual provides instructions for setting up, operating, and maintaining your Webex Desk Pro system.

Figur 1.1: Vinklet view of the Cisco Webex Desk Pro, showcasing its sleek design and integrated speaker fabric.

Nøglefunktioner:

• 27-inch 4K Multitouch Display: Provides a high-resolution interactive surface for video calls and content.
• Integrated HD Camera: Captures clear video for conferencing.
• Superior Sound System: Leverer lydoutput af høj kvalitet.
• Advanced Noise-Cancelling Microphone Array: Ensures clear voice pickup by minimizing background noise.
• Cognitive Collaboration: AI-powered features enhance the meeting experience.
• Digital Whiteboarding: Allows for co-creation using a dedicated stylus or finger.
• USB-C tilslutning: Functions as a docking station and external display for laptops.

2. Opsætning

Follow these steps to set up your Cisco Webex Desk Pro system.

2.1 Udpakning

1. Fjern forsigtigt Webex Desk Pro from its packaging.
2. Sørg for, at alle komponenter er til stede: Webex Desk Pro unit, power adapter, power cable, and any included accessories (e.g., stylus).

2.2 Tilslutning af strøm

1. Connect the power adapter to the power input port on the back of the Webex Desk Pro.
2. Plug the power cable into the power adapter and then into a suitable electrical outlet.

2.3 Netværksforbindelse

De Webex Desk Pro requires an internet connection for full functionality.

• Kablet forbindelse: Connect an Ethernet cable from your network router or switch to the Ethernet port on the Webex Desk Pro.
• Trådløs forbindelse: Upon initial power-on, you will be prompted to configure Wi-Fi settings through the on-screen interface.

2.4 Connecting Peripherals (Optional)

You can connect a laptop to the Webex Desk Pro using a USB-C cable to use it as an external display and docking station.

• Connect a USB-C cable from your laptop to the USB-C port on the Webex Desk Pro. This connection can provide video, audio, and data transfer.

2.5 Indledende tænding

Once power and network are connected, the device should power on automatically or can be powered on using the power button (if available).

• Follow the on-screen prompts to complete the initial setup, which may include language selection, network configuration, and Webex account login.

Figur 2.1: Front view of the Cisco Webex Desk Pro, showing the 27-inch display, camera, and speaker grille.

3. Betjeningsvejledning

De Webex Desk Pro is optimized for Webex Meetings. A Webex device subscription is required for full functionality and must be purchased separately.

3.1 Videoconferencing

The device seamlessly integrates with Webex for video calls. It can also be used with other video-conferencing solutions by connecting to your laptop via USB-C.

• Initiate or join Webex meetings directly from the device's interface.
• Utilize the integrated camera and microphone for clear communication.

3.2 Digital Whiteboarding

The multitouch screen supports interactive whiteboarding, allowing for collaborative content creation.

• Use the dedicated stylus or your finger to draw, write, and annotate on the screen.
• Content created on the whiteboard is automatically saved to a Webex Teams virtual space for easy access and sharing.

Figur 3.1: A user interacting with the Webex Desk Pro screen using a stylus, demonstrating the digital whiteboarding feature during a collaborative session.

3.3 Using as a Laptop Display and Docking Station

Connect your laptop via USB-C to extend your workspace and utilize the Desk Pro's display and peripherals.

• De Webex Desk Pro acts as a primary monitor with touch-redirect capabilities.
• It can also function as a docking station, providing power and connectivity for your laptop through the single USB-C cable.

3.4 Cognitive Collaboration Features

AI-powered features are integrated to provide a streamlined meeting experience and contextual insights.

• Funktioner som Webex Assistant and facial recognition contribute to a frictionless collaboration environment.

Figur 3.2: En overview of the Cisco Webex Desk Pro's core functionalities, including videoconferencing, productivity features, digital whiteboarding, and cognitive collaboration capabilities.

4. Vedligeholdelse

Korrekt vedligeholdelse sikrer din bils levetid og optimale ydeevne Webex Desk Pro.

4.1 Rengøring af enheden

• Skærm: Brug en blød, fnugfri klud lidt damprengøres med vand eller en skærmrengøringsopløsning. Undgå skrappe kemikalier eller slibende materialer.
• Legeme: Wipe the exterior surfaces with a soft, dry cloth. Do not allow liquids to enter openings.
• Sørg for, at enheden er slukket og frakoblet før rengøring.

4.2 Softwareopdateringer

Regular software updates are crucial for security, performance, and new features.

• De Webex Desk Pro typically receives automatic software updates when connected to the internet.
• Check the device settings for manual update options or to verify update status.

4.3 Miljøhensyn

• Brug enheden inden for de anbefalede temperatur- og luftfugtighedsområder.
• Avoid exposing the device to direct sunlight, excessive heat, or moisture.
• Sørg for tilstrækkelig ventilation omkring enheden.

5. Fejlfinding

Dette afsnit omhandler almindelige problemer, du kan støde på med din Webex Desk Pro.

5.1 Ingen strøm

• Verify that the power cable is securely connected to the device and the electrical outlet.
• Check if the electrical outlet is functional by plugging in another device.
• Ensure the power adapter is correctly connected.

5.2 Ingen visning

• Bekræft, at enheden er tændt.
• If using as a laptop display, ensure the USB-C cable is properly connected and the laptop's display settings are configured to extend or duplicate the display.
• Prøv at genstarte enheden.

5.3 Lydproblemer

• Check the volume settings on the device and within any active applications (e.g., Webex Meetings).
• Sørg for, at mikrofonen ikke er slået fra.
• Verify that the correct audio input/output devices are selected in the system settings.

5.4 Problemer med netværksforbindelse

• For wired connections, ensure the Ethernet cable is securely connected to both the device and the router/switch. Check router status.
• For wireless connections, verify the Wi-Fi network is available and you have entered the correct password. Try reconnecting to the network.
• Restart your router/modem if other devices are also experiencing network issues.

6. Specifikationer

Detailed technical specifications for the Cisco Webex Desk Pro (CS-DESKPRO-K9).

7. Garanti og support

7.1 Amazons fornyede garanti

This product is part of the Amazon Renewed program. Renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee if you are not satisfied with your purchase. Please refer to the Amazon Renewed Guarantee terms and conditions for full details regarding return policy and coverage.

7.2 Teknisk support

For technical assistance, software-related inquiries, or advanced troubleshooting beyond this manual, please refer to the official Cisco support resources or contact your Webex service provider. Ensure you have your device's model number (CS-DESKPRO-K9) and serial number available when seeking support.