Everycom EC-901 Termisk POS-kvitteringsprinter Brugermanual

1. Introduktion

This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your Everycom EC-901 Thermal POS Receipt Printer. Please read this manual thoroughly before using the printer to ensure proper functionality and longevity.

Figur 1: Everycom EC-901 Thermal POS Receipt Printer. This image displays the compact design of the printer with a sample receipt emerging from the top.

Nøglefunktioner:

• Hurtig udskrivningshastighed: Up to 160mm per second for efficient receipt generation.
• Nem papirindlæsning: Drop-in paper loading mechanism for quick and simple media changes.
• Kompakt design: Integrated power supply for a clean and space-saving workstation.
• Variable Paper Width: Supports both 58mm and 80mm thermal paper rolls.
• Built-In Buzzer: Provides audible notifications for various printer statuses.
• Auto Cutter: Automatically cuts receipts after printing for convenience.
• Forbindelse: USB and LAN interfaces for versatile integration.

2. Opsætning og installation

2.1 Udpakning og indholdsverifikation

Carefully unpack the printer and verify that all components are present. The package should contain:

• Everycom EC-901 Thermal POS Receipt Printer
• Roll paper × 1 (for initial testing)
• CD-ROM (containing drivers, utility software, and digital manuals)
• Papirguide
• Paper Bearing
• USB kabel
• Strømadapterkabel

2.2 Tilslutning af printeren

1. Strømtilslutning: Connect the power adapter cable to the printer's power port and then to a suitable power outlet.
2. Dataforbindelse:
   • USB-grænseflade: Connect the provided USB cable from the printer's USB port to an available USB port on your computer or POS system.
   • LAN-interface: For network printing, connect an Ethernet cable from the printer's LAN port to your network router or switch.

Figur 2: Bag view of the Everycom EC-901 printer. This image highlights the various connectivity ports including USB, LAN, and the power input.

2.3 Ilægning af termopapir

The EC-901 printer features a convenient drop-in paper loading system.

1. Ensure the printer is powered off or in standby mode.
2. Press the cover open button (usually located on the side or front) to open the top cover of the printer.
3. Insert the thermal paper roll into the paper compartment with the printing side facing the print head. Ensure the roll is seated correctly and feeds smoothly.
4. Træk en lille mængde papir ud forbi skæreenheden.
5. Close the top cover firmly until it latches securely. The printer will automatically feed the paper to the correct position.

Figur 3: Everycom EC-901 printer with the top cover open. This image illustrates the internal compartment where the thermal paper roll is loaded.

2.4 Driverinstallation

Insert the provided CD-ROM into your computer's optical drive and follow the on-screen instructions to install the printer drivers and utility software. Alternatively, drivers can be downloaded from the Everycom official webwebsted.

3. Betjening af printeren

3.1 Tænd/sluk

To power on the printer, press the power switch located on the front or side of the unit. The power indicator light will illuminate. To power off, press the switch again.

3.2 Udskrivning af kvitteringer

Once the printer is connected and drivers are installed, you can print receipts from your POS software or application. The printer supports fast printing at up to 160mm per second.

3.3 Automatisk skærefunktion

The EC-901 is equipped with an auto cutter that automatically cuts the receipt paper after each print job, ensuring clean and professional-looking receipts.

3.4 Buzzer Notifications

The built-in buzzer provides audible alerts for various printer statuses, such as paper out, cover open, or error conditions. Refer to the utility software for configuring buzzer settings.

3.5 Støjsvag drift

Thermal printers generally operate with reduced noise levels, making the EC-901 suitable for various work environments where quiet operation is desired. The printer uses heat for printing, eliminating the need for ink cartridges and contributing to lower operating noise.

4. Vedligeholdelse

Regular maintenance ensures optimal performance and extends the lifespan of your Everycom EC-901 printer.

4.1 Rengøring af printhovedet

The thermal print head should be cleaned periodically to maintain print quality. Use a soft, lint-free cloth dampened with isopropyl alcohol. Gently wipe the print head surface. Ensure the printer is powered off and cooled down before cleaning.

4.2 Rengøring af pladevalsen

The platen roller can accumulate paper dust. Clean it with a soft cloth dampened with isopropyl alcohol. Rotate the roller manually to clean its entire surface.

4.3 Udvendig rengøring

Tør printerens yderside af med en blød, tør klud. Undgå at bruge skrappe kemikalier eller slibende rengøringsmidler.

5. Fejlfinding

If you encounter issues with your printer, refer to the following common troubleshooting steps:

• Ingen strøm: Ensure the power cable is securely connected to both the printer and the power outlet. Check if the power switch is in the 'On' position.
• Ingen udskrift:
  • Verify that the paper roll is loaded correctly and there is sufficient paper.
  • Check the data cable connection (USB or LAN) to your computer/POS system.
  • Ensure the printer drivers are correctly installed and the printer is selected as the default printer in your software.
  • Check for any error indicator lights or buzzer sounds.
• Dårlig udskriftskvalitet:
  • Rengør printhovedet som beskrevet i afsnittet Vedligeholdelse.
  • Sørg for at bruge termisk papir af høj kvalitet.
  • Adjust print density settings through the printer driver if available.
• Papirstop:
  • Åbn topdækslet, og fjern forsigtigt eventuelt fastklemt papir.
  • Ensure the paper roll is installed correctly and not too tight or loose.
  • Clean the paper path and platen roller.

For persistent issues, please contact Everycom customer support.

6. Specifikationer

The following table details the technical specifications of the Everycom EC-901 Thermal POS Receipt Printer:

7. Garanti og support

7.1 Garantioplysninger

The Everycom EC-901 Thermal POS Receipt Printer comes with a 1 års garanti from the date of purchase. Please retain your purchase receipt as proof of warranty. The warranty covers manufacturing defects under normal use conditions. It does not cover damage caused by misuse, accidents, unauthorized repairs, or consumables.

7.2 Kundesupport

For technical assistance, warranty claims, or any product-related inquiries, please contact Everycom Customer Care:

• Gratis nummer: 1800 121 4480
• Arbejdstid: Mandag - lørdag, 10:00 - 6:30 (undtagen på helligdage)

Figur 4: Everycom Customer Service details. This image provides the toll-free number and working hours for customer support.