Draytek Vigor 2927 Dual-WAN VPN Firewall Router User Manual

1. Produktet er slutview

The Draytek Vigor 2927 is a high-performance Dual-WAN VPN Firewall Router designed for small to medium-sized businesses. It offers robust network security, flexible connectivity options, and advanced features for efficient network management. This manual provides essential information for installing, configuring, and maintaining your Vigor 2927 router.

Nøglefunktioner omfatter:

• Dual-WAN Load Balancing/Failover: Ensures continuous internet connectivity and optimized bandwidth utilization.
• VPN (virtuelt privat netværk): Supports multiple VPN protocols for secure remote access and site-to-site connections.
• Firewall: Provides comprehensive network security with Stateful Packet Inspection (SPI) and content filtering.
• VLAN (virtuelt lokalnetværk): Enables network segmentation for improved security and management.
• Servicekvalitet (QoS): Prioritizes network traffic for critical applications.

2. Pakkens indhold

Bekræft, at din pakke indeholder følgende varer:

• Draytek Vigor 2927 Router
• Strømadapter
• Ethernet kabel
• Hurtig startvejledning

3. Fysisk grænseflade

3.1 Frontpanel

The front panel of the Vigor 2927 router features LED indicators and various ports for connectivity.

Figur 1: Front view of the Draytek Vigor 2927 router, showing the LED indicators, USB ports, WAN ports, and LAN ports.

• LED-indikatorer: ACT, WAN2, USB1, DMZ, WAN1, USB2, QoS, VPN, WCF. These LEDs provide status information for various functions.
• Fabriksindstillingsknap: Used to restore the router to its default factory settings.
• USB-porte (USB1, USB2): For connecting 3G/4G/5G USB modems for WAN backup or network storage.
• WAN Ports (WAN1, WAN2/P6): Connect to your Internet Service Provider (ISP) modems. WAN2/P6 can also function as a LAN port.
• LAN Ports (P1-P5): Opret forbindelse til lokale netværksenheder såsom computere, switche eller adgangspunkter.

3.2 Bagpanel

The rear panel contains the power input and power switch.

Figur 2: Bag view of the Draytek Vigor 2927 router, showing the power input port and the power switch.

• PWR (Power) Input: Tilslut den medfølgende strømadapter her.
• TÆND/SLUK -kontakt: Used to power the router on or off.

4. Indledende opsætning

4.1 Fysisk forbindelse

1. Strømtilslutning: Connect the supplied power adapter to the PWR port on the rear panel of the Vigor 2927 and then plug it into a power outlet. Turn on the router using the ON/OFF switch.
2. WAN-forbindelse:
   • For your primary internet connection, connect an Ethernet cable from your ISP modem (e.g., cable modem, fiber ONT) to the WAN1 port on the Vigor 2927.
   • If using a secondary internet connection for Dual-WAN, connect another Ethernet cable from your second ISP modem to the WAN2/P6 havn.
3. LAN-forbindelse: Connect an Ethernet cable from one of the LAN ports (P1-P5) on the Vigor 2927 to your computer or a network switch.

4.2 Førstegangsadgang til Web Interface

1. Sørg for, at din computer er konfigureret til automatisk at hente en IP-adresse (DHCP).
2. Åbn a web browser (f.eks. Chrome, Firefox, Edge).
3. Indtast standard-IP-adressen i adresselinjen: 192.168.1.1 og tryk på Enter.
4. A login screen will appear. Enter the default username and password:
   • Brugernavn: admin
   • Adgangskode: admin

   It is highly recommended to change the default password immediately after the first login for security purposes.

4.3 Basic WAN Configuration

After logging in, navigate to WAN > General Setup to configure your internet connection(s).

• Select the appropriate WAN interface (e.g., WAN1).
• Choose the correct protocol (e.g., DHCP, Static IP, PPPoE) as provided by your ISP.
• Enter any required details such as IP address, subnet mask, gateway, DNS servers, or PPPoE username/password.
• Gem dine indstillinger.

5. Betjening

The Vigor 2927's web interface provides access to all configuration and monitoring features. Familiarize yourself with the menu structure on the left-hand side.

5.1 Dual-WAN Configuration

To configure Dual-WAN for load balancing or failover, navigate to WAN > General Setup og WAN > Load Balance/Route Policy.

• Belastningsbalance: Distributes internet traffic across multiple WAN connections to increase overall bandwidth.
• Failover: Automatically switches to a secondary WAN connection if the primary connection fails, ensuring continuous internet access.

5.2 VPN-opsætning

The Vigor 2927 supports various VPN protocols. Access VPN settings via VPN and Remote Access.

• LAN-to-LAN VPN: Connects two separate networks securely.
• Remote Dial-in User: Allows individual users to connect securely to the corporate network from remote locations.
• Supported protocols include IPsec, OpenVPN, L2TP over IPsec, and SSL VPN.

5.3 Firewall og sikkerhed

Configure firewall rules and security features under Firewall.

• Filteropsætning: Create rules to allow or deny specific traffic based on IP address, port, or protocol.
• Indholdsfilter: Block access to certain webwebsteder eller indholdskategorier.
• DoS-forsvar: Beskyt mod Denial of Service-angreb.

6. Vedligeholdelse

6.1 Firmwareopgradering

Regularly updating the router's firmware ensures optimal performance, security, and access to new features. Download the latest firmware from the official Draytek webwebsted.

1. Download firmwaren file (.all) from the Draytek support webwebsted.
2. Naviger til System Maintenance > Firmware Upgrade i web interface.
3. Browse and select the downloaded firmware file.
4. Click "Upgrade". Do not power off the router during the upgrade process.

6.2 Sikkerhedskopiering og gendannelse af konfiguration

It is advisable to back up your router's configuration before making significant changes or firmware upgrades.

• Backup: Gå til System Maintenance > Configuration Backup and click "Backup" to save the configuration file til din computer.
• Restore: To restore a previous configuration, go to System Maintenance > Configuration Restore, browse for your saved configuration file, and click "Restore".

6.3 Fabriksindstilling

A factory reset will erase all custom configurations and restore the router to its default settings. This can be done via the web interface or by using the physical reset button.

• Via Web Interface: Naviger til System Maintenance > Factory Default and click "Reboot with factory default configuration".
• Via fysisk knap: With the router powered on, use a paperclip to press and hold the Fabriksindstilling button on the front panel for approximately 5-10 seconds until the ACT LED starts blinking rapidly. Release the button and wait for the router to reboot.

7. Fejlfinding

Dette afsnit omhandler almindelige problemer, du kan støde på.

• Ingen internetadgang:
  • Check WAN LED status. If off, verify cable connection to ISP modem.
  • Ensure ISP modem is powered on and working correctly.
  • Verify WAN settings in the router's web grænseflade (WAN > General Setup).
  • Try rebooting both the ISP modem and the Vigor 2927 router.
• Kan ikke få adgang Web Interface:
  • Sørg for, at din computer er tilsluttet en LAN-port på routeren.
  • Verify your computer's IP settings are set to DHCP or a static IP within the router's subnet (e.g., 192.168.1.x).
  • Prøv at rydde din browsers cache eller brug en anden browser.
  • If still unable to access, perform a factory reset (refer to Section 6.3).
• VPN Connection Fails:
  • Check VPN server/client configuration settings for correctness (IP addresses, shared secret, usernames/passwords).
  • Ensure necessary ports are open on any firewalls between the VPN client and server.
  • Review VPN logs in the router's web interface for error messages.

8. Specifikationer

9. Garanti og teknisk support

For detailed warranty information, please refer to the warranty card included with your product or visit the official Draytek webGarantibetingelserne kan variere fra region til region.

If you encounter issues that cannot be resolved using this manual or the troubleshooting section, please contact Draytek technical support:

• Draytek Official Webwebsted: www.draytek.com (Check for regional support contacts)
• Online supportportal: Access FAQs, knowledge base articles, and submit support tickets.

When contacting support, please have your product model (Vigor 2927) and serial number ready.