1. Introduktion
The HENEX HC-2000R is a versatile 3-in-1 mini barcode scanner designed for efficient and reliable data capture. It supports Bluetooth, 2.4GHz wireless, and wired USB connections, offering flexibility across various operating systems including Windows, Mac OS, iOS, and Android. This manual provides detailed instructions for setting up, operating, and maintaining your HC-2000R scanner.
2. Produktet er slutview
The HC-2000R is a compact and lightweight CMOS barcode scanner capable of reading both 1D and 2D (QR, Data Matrix, PDF417) barcodes from paper and digital screens. Its ergonomic design ensures comfortable long-term use, and features like tactile vibration feedback and a mute buzzer enhance user experience in diverse environments.

Figure 2.1: HENEX HC-2000R Mini Barcode Scanner and accessories.
This image displays the HENEX HC-2000R mini barcode scanner, which is black and yellow, alongside its connectivity accessories: a USB cable and a 2.4G wireless USB dongle. The scanner itself has a screen showing a barcode and a "SCAN" button.
3. Pakkens indhold
- HENEX HC-2000R Mini Barcode Scanner
- USB Type-C opladnings-/datakabel
- 2.4 GHz trådløs USB-dongle
- Brugervejledning (dette dokument)
- Lithium-ion-batteri (forinstalleret)
4. Opsætning og tilslutning
The HC-2000R offers three connection modes: Bluetooth, 2.4GHz Wireless, and Wired USB. No drivers are typically required for installation; it's plug-and-play.
4.1. Bluetooth-forbindelse
This mode allows wireless connection to devices with Bluetooth capability, such as smartphones, tablets, and laptops.
- Sørg for, at scanneren er opladet.
- Tænd for scanneren.
- Scan the Bluetooth pairing barcode (refer to the quick start guide or a specific barcode in the physical manual if available).
- On your device (phone, tablet, PC), go to Bluetooth settings and search for "HENEX HC-2000R" or similar.
- Select the scanner to pair. A successful connection will be indicated by a specific sound or light on the scanner.
Transmissionsafstand: Approximately 10m (33ft) in environments with obstacles, up to 50m (164ft) in barrier-free environments.
4.2. 2.4 GHz trådløs forbindelse
This mode uses the included USB dongle for wireless connection to devices without Bluetooth, or for a more stable connection.
- Plug the 2.4GHz USB dongle into an available USB port on your computer or device.
- Turn on the scanner. It should automatically connect to the dongle. A successful connection will be indicated by a specific sound or light on the scanner.
Transmissionsafstand: Approximately 50m (99ft) in environments with obstacles, up to 100m (328ft) in barrier-free environments.

Figure 4.1: Wireless Transmission Distances.
This diagram illustrates the effective transmission ranges for both Bluetooth and 2.4GHz wireless connections. Bluetooth offers 15m (49ft) with obstacles and 30m (98ft) in barrier-free environments. 2.4GHz wireless offers 20m (66ft) with obstacles and 50m (164ft) in barrier-free environments.
4.3. Kablet forbindelse
For direct connection and simultaneous charging, use the USB Type-C cable.
- Connect the USB Type-C end of the cable to the scanner.
- Tilslut USB-A-enden af kablet til en ledig USB-port på din computer eller enhed.
- The scanner will function as a wired scanner and charge simultaneously.

Figure 4.2: 3-in-1 Connection Modes.
This image visually represents the three connection modes: 2.4GHz Wireless, USB Wired, and Bluetooth, highlighting the scanner's versatility in connecting to various devices like laptops, tablets, and smartphones.

Figure 4.3: High Compatibility.
This image demonstrates the scanner's compatibility with Windows (7/8/10/XP), iOS, Android, Mac OS, and Linux operating systems, and devices such as PCs, laptops, tablets, iPads, and smartphones.
5. Betjeningsvejledning
5.1. Scanning af stregkoder
To scan a barcode, point the scanner's window at the barcode and press the "SCAN" button. A successful scan will be confirmed by a slight vibration and an audible beep (if not muted).
The HC-2000R utilizes CMOS scanning technology, allowing it to read barcodes from various surfaces, including computer monitors, smartphone screens, tablets, and through glass or plastic shrink wrap.
5.2. Understøttede stregkodetyper
The scanner supports a wide range of 1D and 2D barcode symbologies:
- 1D stregkoder: UPC, EAN, Code128, Code39, Code11, Interleaved 2 of 5, Codabar, MSI, etc.
- 2D stregkoder: PDF417, Data Matrix, QR Code, Aztec Code, Maxicode, etc.

Figure 5.1: Supported Barcode Types.
This image illustrates examples of various 1D barcodes (One dimensional, Incomplete, High density, Deformation, Border) and 2D barcodes (PDF417, Minitype, QR Code, DataMatrix) that the HENEX HC-2000R scanner is capable of decoding.
5.3. Data Transfer Modes
The HC-2000R offers two data transfer modes:
- Øjeblikkelig upload-tilstand: Barcodes are transmitted to the connected device immediately after scanning.
- Offline lagringstilstand: Barcodes are stored in the scanner's internal memory (16MB, capable of storing up to 12,500 barcodes) and can be uploaded to the connected device later. This is useful when out of range or not connected.

Figure 5.2: Data Transfer Modes.
This image visually explains the two data transfer modes: "Instant upload mode" where scanned barcodes are immediately sent to a connected device, and "Offline storage mode" where barcodes are saved internally for later upload.
5.4. Buzzer and Vibration Settings
The scanner provides tactile feedback (vibration) upon successful scans. The audible buzzer can be configured to be muted for quiet operation in sensitive environments.
6. Batteri og opladning
The HENEX HC-2000R is equipped with a 1200mAh Lithium Ion battery, providing extended continuous use and standby time. The scanner can be charged via the included USB Type-C cable by connecting it to a computer or a USB power adapter.

Figure 6.1: 1200mAh Battery.
This image highlights the 1200mAh battery capacity of the HENEX scanner, comparing it favorably to "Other Ordinary Scanners" which typically have 500mAh batteries, indicating longer continuous use and standby time.
7. Vedligeholdelse
- Rensning: Brug en blød, tør klud til at rengøre scannerens yderside. Brug en rengøringsklud til linsen til scanningsvinduet for at undgå ridser. Brug ikke slibende rengøringsmidler eller opløsningsmidler.
- Opbevaring: Opbevar scanneren et køligt, tørt sted væk fra direkte sollys og ekstreme temperaturer.
- Batteripleje: For optimal batterilevetid bør du undgå at aflade batteriet helt ofte. Hvis det opbevares i længere tid, skal du oplade batteriet til ca. 50% og genoplade det et par gange om måneden.
- Firmwareopdateringer: Check the official HENEX webwebstedet for tilgængelige firmwareopdateringer for at sikre optimal ydeevne og kompatibilitet.
8. Fejlfinding
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Scanneren tænder ikke. | Low battery or battery depleted. | Charge the scanner using the provided USB Type-C cable. |
| Kan ikke oprette forbindelse via Bluetooth. | Scanneren er ikke i parringstilstand; enhedens Bluetooth er slukket; interferens. | Ensure scanner is in Bluetooth pairing mode (scan pairing barcode). Turn device Bluetooth off/on. Move closer to the device. |
| Kan ikke oprette forbindelse via 2.4 GHz trådløst. | Dongle not properly inserted; interference. | Ensure USB dongle is fully inserted. Try a different USB port. Move closer to the dongle. |
| Scanneren læser ikke stregkoder. | Barcode damaged/unreadable; incorrect symbology enabled; scanner window dirty. | Try scanning a different, known good barcode. Ensure the barcode type is supported. Clean the scanning window. |
| No data transmitted to device. | Not connected; in offline storage mode. | Verify connection status. If in offline storage mode, upload stored data. |
9. Specifikationer
| Feature | Detalje |
|---|---|
| Model | HC-2000R |
| Scanningsteknologi | CMOS-billedgiver |
| Scanningshastighed | 30 fps |
| Forbindelse | Bluetooth, 2.4 GHz trådløs, USB-kablet (Type-C) |
| Kompatible operativsystemer | Windows XP/7/8/10, Mac OS, iOS, Android, Linux |
| Batteri | 1200mAh litium-ion (inkluderet) |
| Offline opbevaring | 16 MB (op til 12,500 stregkoder) |
| Varens vægt | 300 g |
| Faktisk Viewi vinkel | 34 grader |
| Strømkilde | Corded (USB) |
10. Garanti og support
10.1. Garantipolitik
Please refer to the product packaging or the official HENEX website for detailed warranty information. Standard warranty terms typically cover manufacturing defects for a specified period from the date of purchase. Keep your proof of purchase for warranty claims.
For returns, please consult the retailer's return policy where the product was purchased.
10.2. Teknisk support
For technical assistance, troubleshooting, or any inquiries regarding your HENEX HC-2000R barcode scanner, please contact HENEX professional technical support:
- Telefon (Indien): +91 9100763594
- Telefon (international): +86 13316203488
- E-mail: support@lenvii.net, support@lenvii.in
- Webwebsted: www.lenvii.net, www.lenvii.in

Figure 10.1: Technical Support Contact Information.
This image provides contact details for HENEX technical support, including phone numbers (+86 13316203488, +91 9100763594), email addresses (support@lenvii.net, support@lenvii.in), and website links (www.lenvii.net, www.lenvii.in) for assistance.



