Snom M18 KLE SIP DECT 4-Line Desk Office Phone User Manual
Model: M18 KLE
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Snom M18 KLE SIP DECT 4-Line Desk Office Phone.
Opsætningsvejledning
Pakkens indhold
- Snom M18 KLE Desk Phone Unit
- Håndsæt
- Håndsætledning
- Ethernet kabel
- AC strømadapter
Fysisk installation
Tilslut håndsættet: Plug one end of the coiled handset cord into the handset and the other end into the port labeled with a handset icon on the side of the phone base.
Opret forbindelse til netværk: Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network router or switch.
Tilslut strøm: Plug the AC power adapter into the power port on the back of the phone, then plug the adapter into a standard electrical outlet. The phone will power on automatically.
Indledende konfiguration
Upon first power-on, the phone may display a setup wizard or attempt to obtain network settings via DHCP. Follow the on-screen prompts to configure basic settings such as language, time zone, and network parameters if not automatically assigned.

Billede: Forside view of the Snom M18 KLE Desk Office Phone, showing the display, keypad, and function buttons. The handset is cradled on the left side, and a DECT antenna is visible on the right.
Betjeningsvejledning
Grundlæggende opkaldsfunktioner
Foretag et opkald:
Løft håndsættet, eller tryk på HØJTTALER knap.
Indtast det ønskede telefonnummer ved hjælp af tastaturet.
Tryk på OPKALD button or wait a few seconds for the call to connect automatically.
Besvare et opkald:
Når telefonen ringer, skal du løfte røret eller trykke på HØJTTALER knappen for at svare.
Afslutning af et opkald:
Placer håndsættet tilbage i holderen, eller tryk på HØJTTALER knappen igen.
Avancerede opkaldsfunktioner
Holde: Under et aktivt opkald skal du trykke på HOLDE button to place the call on hold. Press HOLDE igen for at genoptage opkaldet.
Overførsel:
Under et aktivt opkald skal du trykke på OVERFØRSEL soft key (may be labeled differently on screen).
Tast det nummer, som du vil overføre opkaldet til.
At udføre en blind overførsel, tryk på OVERFØRSEL soft key again before the recipient answers. To perform an attended transfer, wait for the recipient to answer, announce the call, then press OVERFØRSEL.
Konference: The phone supports 3-way local conferencing. During an active call:
Tryk på KONF soft key (or similar). The first call is placed on hold.
Tast nummeret på tredjeparten.
Når den tredje part svarer, skal du trykke på KONF tryk på den programmerbare tast igen for at deltage i alle parter.
Stum: Tryk på STUM knappen for at slå lyden fra på din mikrofon under et opkald. Tryk på den igen for at slå lyden til.
Forstyr ikke (DND): Tryk på DND button to activate or deactivate Do Not Disturb mode. When active, incoming calls will be redirected or sent to voicemail without ringing the phone.
Menu navigation
Use the 4-way navigational pad and the VÆLGE soft key to navigate through the phone's menus. Soft keys below the display change functionality based on the current screen.
Phonebook and Call History
Vejviser: Tryk på VEJVISER soft key to access your local phonebook. You can add, edit, and delete contacts.
Opkaldshistorik: Tryk på OPKALDSHISTORIE knap til view a list of dialed, received, and missed calls.
Vedligeholdelse og pleje
Rengøring af enheden
For at rengøre telefonen skal du bruge en blød,amp cloth. Avoid using abrasive cleaners or solvents, as these can damage the phone's surface. Ensure the phone is unplugged before cleaning.
Udskiftning af batteri
The deskset contains a 2.4V/750 mAh Ni-MH battery. If battery performance degrades significantly over time, contact Snom support or a qualified technician for replacement. Do not attempt to replace the battery yourself unless specifically instructed by Snom.
Firmware opdateringer
Periodically, Snom may release firmware updates to improve performance and add new features. Consult your system administrator or the Snom website for instructions on how to update your phone's firmware.
Fejlfinding
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Ingen klartone | Phone not powered, network cable disconnected, or SIP registration failure. | Check power connection. Ensure Ethernet cable is securely connected. Verify SIP account registration status on the display. Restart the phone. |
| Kan ikke foretage/modtage opkald | SIP registration issue, DND active, or network problem. | Check SIP registration. Deactivate DND. Verify network connectivity. Contact your IT administrator. |
| Skærmen er tom eller frosset | Power issue or software error. | Unplug the power adapter, wait 10 seconds, then plug it back in. If the issue persists, contact support. |
| Dårlig lydkvalitet | Network congestion, faulty cable, or handset issue. | Check network connection and bandwidth. Try a different handset or headset. |
Tekniske specifikationer
- Vise: 3.5-inch 102 x 66 pixels (w x h) mono LCD with blue/white backlighting
- Linjetaster: 4 programmable LED backlit line keys
- Funktionstaster: 17 dedicated feature keys
- Navigation: 4-way navigational pad
- Hurtigopkald: 32 speed dial keys (2 pages x 16)
- Voice Quality: HD voice for receiver and speakerphone, Full-duplex speakerphone
- Headset-understøttelse: HAC receiver, 2.5mm corded headset jack
- Opkaldshåndtering: 4-line call handling (active and held), 3-way local conference, N-way network conference, Intercom, Call transfer (blind/attended), Call hold, Call forwarding, Mute, Redial, Caller ID
- Telefonbog: Local up to 1,000 entries, XML/LDAP remote phonebook
- Opkaldshistorik: Op til 200 poster
- Batteri: Deskset battery: 2.4v/750 mAh Ni-MH
- Strømkilde: Corded Electric (Included AC Adapter)
- Standby/Talk Time: 36 hours standby / 7 hours talk time
Garantioplysninger
The Snom M18 KLE SIP DECT 4-Line Desk Office Phone comes with a 3-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. For full terms and conditions, please refer to the official Snom warranty policy available on their webwebsted eller kontakt kundesupport.
Kundesupport
For technical assistance, warranty claims, or further information, please visit the official Snom website or contact their customer support department. Keep your product model number (M18 KLE) and purchase details ready when contacting support.





