Elo E931896

Brugermanual til EloPOS 15" salgssystem

Model: E931896

1. Produktet er slutview

The EloPOS System is a versatile point-of-sale solution designed for commercial environments. It features a 15-inch 4:3 touchscreen display, an Intel 8th generation i3 processor, and an integrated expansion hub for connecting various peripherals. This system is built for durability and continuous public use, making it suitable for traditional POS and self-service applications.

Front view of the EloPOS 15-inch Point of Sale System with the Elo logo on the screen.

Figur 1: Forside view of the EloPOS System.

The system's robust design ensures reliability in demanding retail environments, providing a stable platform for your business operations.

2. Pakkens indhold

Verify that all items listed below are included in your EloPOS system package:

  • EloPOS System Unit
  • NA Power Cord
  • EU strømledning
  • Power Adapter - 180W
  • Cable RJ-45 to DB-9
  • Cable Cover Locking Screw
  • Hurtig installationsvejledning (QIG)

3. Nøglefunktioner

The EloPOS System is equipped with several features designed to enhance its functionality and durability:

  • Integrated Expansion Hub: The included stand features an integrated expansion hub, allowing connection of various POS peripherals such as cash drawers, printers, barcode scanners, and payment devices.
  • Windows 10 Operating System: Utilizes the reliable performance and security of Intel 8th Generation processors, integrated Trusted Platform Modules, Intel vPro, and the Windows 10 operating system.
  • Kommerciel holdbarhed: Features a splash-proof housing and a rugged retail-hardened design, built to withstand adverse conditions common in commercial environments.
  • USB-C tilslutning: Enables easy connection of a 1302L customer-facing display, providing touch, data, and power through a single cable (second display sold separately).
  • Elo Edge Connect: Allows seamless attachment of up to four peripherals (sold separately) to the edge of the touchscreen, including fingerprint scanners, EMV readers, barcode scanners, or MSRs.

4. Opsætningsvejledning

4.1. Udpakning og placering

Carefully remove the EloPOS system and all components from the packaging. Place the unit on a stable, flat surface, ensuring adequate ventilation around the device.

4.2. Tilslutning af strøm

  1. Connect the 180W power adapter to the power input port on the back of the EloPOS system.
  2. Connect the appropriate power cord (NA or EU) to the power adapter.
  3. Sæt netledningen i en jordet stikkontakt.

4.3. Tilslutning af eksterne enheder

The EloPOS system features an integrated expansion hub for connecting various peripherals. Refer to the image below for port locations.

Detaljeret bagside view of the EloPOS system, highlighting the integrated expansion hub with various ports for peripheral connections.

Figur 2: Bagside view with connection hub.

  • USB-porte: Connect USB devices such as keyboards, mice, barcode scanners, or payment terminals to the available USB 2.0 or USB 3.0 ports.
  • Ethernet-port: Tilslut et Ethernet-kabel for netværksforbindelse.
  • Seriel porte: Use the RJ-45 to DB-9 cable for connecting serial devices if required.
  • USB-C-port: For connecting compatible USB-C devices, including the Elo 1302L customer-facing display.

5. Betjening

5.1. Tænd/sluk

To power on the system, press the power button, typically located on the side or back of the display unit. To power off, use the standard Windows shutdown procedure or press and hold the power button for a few seconds.

5.2. Brug af berøringsskærmen

The EloPOS system features a responsive touchscreen display. Use your finger or a compatible stylus for navigation and input. Ensure the screen is clean for optimal touch performance.

6. Vedligeholdelse

Regular maintenance helps ensure the longevity and optimal performance of your EloPOS system:

  • Rengøring af skærmen: Brug let en blød, fnugfri klud damprengøres med et ikke-slibende, ammoniakfrit glasrensemiddel. Spray ikke rengøringsmiddel direkte på skærmen.
  • Rengøring af Casing: Tør det ydre afasing med en blød, damp klud. Undgå barske kemikalier eller slibende materialer.
  • Ventilation: Ensure that the ventilation openings on the system are not blocked to prevent overheating.
  • Softwareopdateringer: Regularly check for and install operating system and driver updates to maintain system security and performance.

7. Fejlfinding

This section provides solutions to common issues you might encounter with your EloPOS system.

ProblemMulig årsagLøsning
Systemet tænder ikke.Power cord not connected, power adapter faulty, power outlet issue.Check power cord connections. Ensure power adapter is securely plugged in. Test the power outlet with another device.
Berøringsskærmen reagerer ikke.Screen dirty, drivers not installed/corrupted, system frozen.Clean the screen. Restart the system. Check device manager for touchscreen driver status.
Peripheral (e.g., printer) not detected.Incorrect port, driver issue, peripheral not powered on.Ensure peripheral is powered on and connected to the correct port. Install or update peripheral drivers.
Systemet kører langsomt.For mange kørende applikationer, utilstrækkelig RAM, overophedning.Close unnecessary applications. Check system resources. Ensure proper ventilation.

8. Tekniske specifikationer

FeatureSpecifikation
Størrelse på stående skærmvisning15 tommer
Skærmopløsning1024x768
Max skærmopløsning1366x768
Processor3.1 GHz core_i3 (Intel 8th Generation)
VÆDDER4 GB DDR4
Harddisk128 GB SSD
Grafik coprocessorIntel HD Graphics 520
OperativsystemWindows 10
Antal USB 2.0-porte2
Antal USB 3.0-porte3
VaremodelnummerE931896
Varens vægt11.6 pund
Produktmål (LxBxH)8.71 x 14.16 x 13.37 tommer
FarveSort
StrømkildeAC
Voltage240 volt

9. Garantioplysninger

The EloPOS System is backed by Elo's standard 3-year warranty. This warranty covers defects in materials and workmanship under normal use. For detailed terms and conditions, please refer to the official Elo warranty policy document or contact Elo customer support.

10. Support og kontakt

For further assistance, technical support, or service inquiries, please visit the official Elo website or contact their customer support. You can find more information and resources at the Elo-butik på Amazon.

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