1. Introduktion
Thank you for choosing the Mitel 5312 IP Telephone. This manual provides essential information for the proper installation, operation, and maintenance of your device. The Mitel 5312 IP Phone is designed for business environments and requires connection to a Mitel Networks 3300 Integrated Communications Platform (ICP), release 3.3 or higher. This product is a renewed item, meaning it has been professionally inspected and tested to work and look like new. It is not suitable for home use.
2. Pakkens indhold
Please verify that all items listed below are included in your package. If any items are missing or damaged, please contact your supplier.
- Mitel 5312 IP Telephone Unit
- Håndsæt
- Håndsæts spiralledning
- Ethernet-kabel (RJ45)
- Desk Stand / Base

Figure 2.1: Contents of the Mitel 5312 IP Telephone package, including the phone unit, handset, coiled cord, Ethernet cable, and desk stand.
3. Opsætning og installation
Follow these steps to set up your Mitel 5312 IP Telephone.
3.1 Attaching the Desk Stand
- Align the tabs on the desk stand with the corresponding slots on the bottom of the telephone unit.
- Skub forsigtigt stativet på plads, indtil det klikker sikkert.

Figure 3.1: The Mitel 5312 IP Telephone securely placed on its desk stand, ready for connection.
3.2 Tilslutning af håndsættet
- Sæt den ene ende af den spiralformede håndsætledning i håndsættet.
- Plug the other end of the coiled handset cord into the port labeled with a handset icon on the side of the telephone unit.
3.3 Connecting to the Network (PoE)
The Mitel 5312 IP Telephone is designed to be powered via Power over Ethernet (PoE). A separate power supply is not included and typically not required if your network switch supports PoE.
- Connect one end of the provided Ethernet cable to the LAN port on the back of the telephone unit.
- Connect the other end of the Ethernet cable to a PoE-enabled network switch or a PoE injector.
- The phone will power on automatically and begin the boot-up process. This may take a few moments.
4. Betjeningsvejledning
This section covers the basic functions and features of your Mitel 5312 IP Telephone.

Figur 4.1: Overview of the Mitel 5312 IP Telephone's interface, highlighting the display, programmable feature keys, and numeric keypad.
4.1 Grundlæggende opkaldsfunktioner
- Foretag et opkald: Lift the handset or press the Speaker button. Dial the desired number using the numeric keypad.
- Besvare et opkald: Lift the handset or press the Speaker button when the phone rings.
- Afslutning af et opkald: Replace the handset or press the Speaker button again.
4.2 Tastatur og funktionsknapper
The Mitel 5312 features a standard numeric keypad and several dedicated function buttons:
- Programmerbare nøgler: The vertical row of buttons next to the display are programmable keys. Their functions are typically configured by your system administrator and may include speed dials, line appearances, or feature access.
- Lydstyrkekontrol: Brug Op/Ned pile near the display to adjust handset, speaker, or ringer volume.
- Højttaler: Toggles the speakerphone on/off.
- Stum: Mutes your microphone during a call. The other party cannot hear you.
- Holde: Sætter det aktuelle opkald på hold.
- Overførsel: Starter en opkaldsoverførsel.
- Genopkald: Ringer op til det sidst opkaldte nummer.
- Besked: Accesses your voicemail system. The phone has a digital answering system with 18 minutes recording capacity.
5. Vedligeholdelse og pleje
Proper care will ensure the longevity and optimal performance of your Mitel 5312 IP Telephone.
- Rensning: Brug en blød, let damp cloth to clean the exterior surfaces of the phone. Do not use abrasive cleaners, solvents, or strong chemicals.
- Undgå væsker: Keep the phone away from liquids and excessive moisture.
- Temperatur: Operate the phone within normal office temperature ranges. Avoid extreme heat or cold.
- Håndtering: Håndter telefonen forsigtigt. Undgå at tabe den eller udsætte den for hårde stød.
6. Fejlfinding
This section addresses common issues you might encounter with your Mitel 5312 IP Telephone.
6.1 No Dial Tone / No Power
- Check Ethernet Cable: Ensure the Ethernet cable is securely connected to both the phone's LAN port and the PoE-enabled network switch/injector.
- Verify PoE: Confirm that the network port you are connected to provides Power over Ethernet. If not, a separate PoE injector or power supply (not included) will be required.
- Netværksforbindelse: Contact your IT administrator to verify network connectivity and PoE status for your port.
6.2 Knapper reagerer ikke
- Genstart telefonen: Disconnect the Ethernet cable for 10 seconds, then reconnect it to restart the phone.
- Rengør knapper: Sørg for, at der ikke sidder snavs fast omkring knapperne.
6.3 Dårlig opkaldskvalitet
- Netværksoverbelastning: Poor call quality can often be related to network issues. Contact your IT administrator.
- Handset/Cord: Check if the handset cord is securely connected. Try another handset if available to rule out a faulty handset.
For persistent issues or network-related problems, please contact your IT department or system administrator.
7. Specifikationer
| Feature | Beskrivelse |
|---|---|
| Model | Mitel 5312 IP-telefon |
| Fabrikant | MITEL |
| Telefontype | ledning |
| Strømkilde | Ledningsbaseret elektricitet (PoE) |
| Opkaldstype | Enkelt tastatur |
| Type svarsystem | Digital |
| Optagelseskapacitet | 18 minutter |
| Opkaldsidentifikation | Ingen |
| UPC | 683193500764 |
| Kompatibilitet | Mitel Networks 3300 Integrated Communications Platform (ICP), release 3.3 or higher |
8. Garanti og support
As a renewed product, the Mitel 5312 IP Telephone is covered by the Amazon Fornyet GarantiHvis du ikke er tilfreds med dit køb, er fornyede produkter berettiget til ombytning eller refusion i henhold til denne garanti.
For technical support related to the phone's integration with your network or PBX system, please contact your organization's IT department or your Mitel service provider.





