1. Introduktion
This manual provides detailed instructions for the setup, operation, and maintenance of your SNOM M18-KLE SIP DECT 4-Line Deskset. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize its features. The SNOM M18-KLE is a versatile communication solution designed for professional environments, offering high-definition voice quality and multi-line handling capabilities.
2. Produktet er slutview
Familiarize yourself with the components and controls of your SNOM M18-KLE Deskset.
Billedbeskrivelse: This image displays the SNOM M18-KLE SIP DECT 4-Line Deskset. It features a black finish, a monochrome LCD screen showing 'DESKSET' and '12:00', a numeric keypad, function keys for directory, messages, menu/func, select, call history, redial, delete, cancel, and dedicated keys for calls, hold, intercom, mute, DND, headset, volume, and speaker. Four line keys (L1-L4) and message waiting indicators are visible at the top right. A navigation pad is located next to the display. The handset rests on the left side of the base unit, connected by a coiled cord. An antenna is visible on the right side of the unit.
Nøglekomponenter:
- LCD-skærm: 3.5-inch (102 x 66 pixels) mono LCD with blue/white backlighting. Displays call information, menu options, and status.
- Message Waiting LED: Indicates new voicemail messages.
- Line Keys (L1-L4): Four programmable LED backlit keys for line handling.
- Dedicated Feature Keys: 17 keys for functions such as CALLS, HOLD, DIRECTORY, MESSAGES, MENU/FUNC, SELECT, CALL HISTORY, REDIAL, DELETE, CANCEL.
- Navigationsplade: 4-way pad for menu navigation.
- Speed Dial Keys: 32 keys (2 pages x 16) for quick dialing.
- Numerisk tastatur: Standard 0-9, *, # tasterne til opkald.
- HD Audio Handset: For high-definition voice communication.
- Fuld duplex højttalertelefon: Til håndfri kommunikation.
- Funktionstaster: INTERCOM, MUTE, DND (Do Not Disturb), HEADSET, VOL (Volume), SPEAKER.
- Mikrofon (MIC): Integreret mikrofon.
3. Opsætning
3.1. Strømtilslutning
- Connect the included AC adapter to the power port on the back of the deskset.
- Sæt AC-adapteren i en almindelig stikkontakt.
- Ensure the deskset powers on and the LCD screen illuminates.
3.2. Netværksforbindelse
- Connect an Ethernet cable from your network router or switch to the LAN port on the back of the deskset.
- If your network provides Power over Ethernet (PoE), the AC adapter may not be necessary.
- Verify network connectivity on the deskset display.
3.3. Installation og opladning af håndsættets batteri
- Åbn batterirummet på håndsættet.
- Insert the 2.4V/750 mAh Ni-MH battery, ensuring correct polarity.
- Luk batterirummet.
- Place the handset on the deskset cradle to charge. The battery icon on the display will indicate charging status.
3.4. Indledende konfiguration
- Follow the on-screen prompts for initial setup, including language selection and network settings if not automatically configured.
- Consult your SIP service provider or network administrator for specific SIP account details (e.g., SIP server, user ID, password) required for registration.
- Access the deskset's web grænseflade via en web browser for advanced configuration by entering the deskset's IP address.
4. Betjeningsvejledning
4.1. Grundlæggende opkaldsfunktioner
- Foretag et opkald: Pick up the handset or press the SPEAKER button. Dial the number using the numeric keypad and press the CALLS button or wait for automatic dialing.
- Besvare et opkald: Pick up the handset or press the SPEAKER button when the phone rings.
- Afslutning af et opkald: Place the handset back on the cradle or press the SPEAKER button again.
- Sætte et opkald på hold: During an active call, press the HOLD button. To retrieve the call, press the HOLD button again or the flashing line key.
- Call Transfer (Blind/Attended): During an active call, press the TRANSFER button (if programmed) or use the menu options. For a blind transfer, dial the new number and complete the transfer. For an attended transfer, wait for the other party to answer before completing the transfer.
- 3-Way Local Conference: During an active call, initiate a new call to the second party. Once connected, use the menu option to merge calls into a conference.
4.2. Brug af funktioner
- Forstyr ikke (DND): Press the DND button to activate/deactivate. Incoming calls will be redirected to voicemail or receive a busy signal.
- Headset: Connect a 2.5mm corded headset to the headset jack. Press the HEADSET button to switch between handset/speaker and headset.
- Højttalertelefon: Press the SPEAKER button to activate hands-free mode.
- Lydstyrkejustering: Use the VOL buttons during a call to adjust handset, headset, or speakerphone volume.
- Telefonbog: Access the local phonebook (up to 1,000 entries) via the DIRECTORY button. You can also access XML/LDAP remote phonebooks.
- Opkaldshistorik: Press the CALL HISTORY button to view recent incoming, outgoing, and missed calls (up to 200 entries).
- Beskeder: Press the MESSAGES button to access voicemail or other message services. The Message Waiting LED will indicate new messages.
- Samtaleanlæg: Use the INTERCOM button for internal communication between DECT phones.
- Tastaturlås: Use the menu options to lock the keypad to prevent accidental dialing.
5. Vedligeholdelse
5.1. Rensning
- Wipe the deskset and handset with a soft, damp klæde.
- Brug ikke slibende rengøringsmidler eller opløsningsmidler, da de kan beskadige overfladen.
- Sørg for, at enheden er taget ud af stikkontakten før rengøring.
5.2. Batteripleje
- The handset battery provides approximately 36 hours of standby time and 7 hours of talk time.
- For optimal battery life, fully charge the handset before first use.
- Hvis håndsættet ikke skal bruges i længere tid, skal du fjerne batteriet for at forhindre lækage.
6. Fejlfinding
If you encounter issues with your SNOM M18-KLE Deskset, refer to the following table for common problems and solutions.
| Problem | Mulig årsag | Løsning |
|---|---|---|
| No power to the deskset | AC adapter not connected or faulty; no PoE. | Ensure AC adapter is securely connected and plugged into a working outlet. Verify PoE if applicable. |
| Ingen klartone eller kan ikke foretage/modtage opkald | No network connection; SIP account not registered; incorrect SIP settings. | Check Ethernet cable connection. Verify SIP account registration status on the display. Confirm SIP settings with your service provider. |
| Håndsættet oplades ikke | Handset not properly seated; battery faulty or not installed correctly. | Ensure handset is correctly placed in the cradle. Check battery installation and condition. |
| Poor audio quality (HD Voice) | Network congestion; low bandwidth; faulty cable. | Check network connection and bandwidth. Try a different Ethernet cable. |
| Message Waiting LED is on, but no new messages | Synchronization issue with voicemail server. | Access voicemail to clear any pending messages. Contact your SIP service provider if the issue persists. |
7. Specifikationer
The following are the technical specifications for the SNOM M18-KLE SIP DECT 4-Line Deskset:
| Feature | Detalje |
|---|---|
| Vise | 3.5-inch 102 x 66 pixels (w x h) mono LCD, blue/white backlighting |
| Linjetaster | 4 programmable LED backlit line keys |
| Funktionstaster | 17 dedicated feature keys |
| Speed Dial Keys | 32 (2 pages x 16) |
| Stemmekvalitet | HD voice for receiver and speakerphone |
| Højttalertelefon | Fuld duplex |
| Headset Jack | 2.5mm corded headset jack |
| Opkaldshåndtering | 4-line call handling (active and held) |
| Local Phonebook | Op til 1,000 poster |
| Opkaldshistorik | Op til 200 poster |
| Fjernbetjent telefonbog | XML/LDAP support |
| Konferenceopkald | 3-way local, N-way network |
| Opkaldsoverførsel | Blind/attended |
| Batteritype | 2.4V/750 mAh Ni-MH |
| Standby tid | 36 timer |
| Taletid | 7 timer |
| Strømkilde | Included AC Adapter, Battery Powered |
| Kompatible enheder | SIP-based systems and services |
| Dimensioner | 11 x 8.75 x 4.5 tommer (pakke) |
| Varens vægt | 2.45 pund |
8. Sikkerhedsoplysninger
ADVARSEL: Dette produkt indeholder kemikalier, der af staten Californien vides at forårsage kræft og fødselsdefekter eller anden reproduktionsskade.
Følg altid grundlæggende sikkerhedsforanstaltninger, når du bruger dette produkt, for at reducere risikoen for brand, elektrisk stød og personskade.
- Brug ikke dette produkt i nærheden af vand, eller når du er våd.
- Avoid using the product during an electrical storm.
- Åbn ikke enheden casing; overlad al service til kvalificeret personale.
- Brug kun den strømadapter, der følger med enheden.
