1. Introduktion
Thank you for choosing the Dimplex Winslow 48-Inch Wall Mounted Electric Fireplace. This manual provides essential information for the safe installation, operation, and maintenance of your new electric fireplace. Please read all instructions carefully before use and retain this manual for future reference.
Vigtige sikkerhedsoplysninger
- Læs alle instruktioner før installation eller brug af denne pejs.
- Brug ikke en pejs med en beskadiget ledning eller stik, eller hvis varmeapparatet ikke fungerer korrekt, er blevet tabt eller beskadiget på nogen måde.
- Always ensure the fireplace is connected to a properly grounded outlet.
- Hold brændbare materialer, såsom møbler, puder, sengetøj, papir, tøj og gardiner, mindst 0.9 m fra varmeapparatets forside og væk fra siderne og bagsiden.
- Indsæt eller lad ikke fremmedlegemer trænge ind i ventilations- eller udsugningsåbninger, da dette kan forårsage elektrisk stød eller brand eller beskadige varmeren.
- For at forhindre en mulig brand, må du ikke blokere luftindtag eller udstødning på nogen måde. Må ikke bruges på bløde overflader, som f.eks. en seng, hvor åbninger kan blive blokeret.
- ADVARSEL: Dette produkt kan udsætte dig for kemikalier, herunder carbon black, som er kendt af staten Californien for at forårsage kræft. For mere information gå til www.P65Warnings.ca.gov.
2. Pakkens indhold
Kontroller, at alle komponenter er til stede og ubeskadigede, før installationen påbegyndes.
- Dimplex Winslow 48-Inch Electric Fireplace Unit
- Multifunktions fjernbetjening
- Ember Bed Options: Logs, Pebbles, and Acrylic Crystals (one set of each)
- Table Stand (for freestanding installation)
- Mounting Hardware (for wall-mount installation)
3. Opsætning og installation
Overvejelser før installation
- Ensure the chosen location has a dedicated 120V, 15 Amp kredsløb.
- Maintain proper clearances from combustible materials as specified in the safety information.
- The unit dimensions are approximately 18.1" H x 5" D x 48" W. Plan your installation space accordingly.

Figure 1: Dimplex Winslow 48-inch Electric Fireplace with key dimensions. The unit measures 48 inches wide, 18.1 inches high, and 5 inches deep. This image displays the fireplace with the log media option installed.
Vægmontering
- Select a suitable wall location, ensuring it can support the weight of the fireplace (approximately 45.2 lbs).
- Mark the desired mounting height and position for the mounting bracket.
- Securely attach the mounting bracket to the wall studs using appropriate hardware. If mounting into drywall without studs, use heavy-duty wall anchors (not included).
- Løft forsigtigt pejsenheden op, og hægt den på vægbeslaget. Sørg for, at den sidder sikkert fast.
- Tilslut netledningen til en jordet stikkontakt.
Installation af bordplader
- Attach the included table stand to the bottom of the fireplace unit using the provided screws.
- Place the fireplace on a stable, level surface, ensuring adequate clearance from walls and combustible materials.
- Tilslut netledningen til en jordet stikkontakt.
4. Betjeningsvejledning
The Dimplex Winslow fireplace can be operated using the multi-function remote control or the onboard controls located on the top right corner of the unit.

Figure 2: Onboard control panel with digital display and function buttons.
Tænd/sluk
- Tryk på MAGT button on the remote or the unit to turn the fireplace on or off.
Flame Effect Settings
The fireplace features lifelike dancing flames with adjustable brightness and color options.
- Brug FLAMME button on the remote or unit to cycle through different flame brightness levels.
- The ember bed also offers color-changing options. Refer to your remote control guide for specific buttons to adjust ember bed colors.
Interchangeable Media Bed Options
Customize the look of your fireplace with three included media options: logs, pebbles, or acrylic crystals.

Figure 3: Acrylic Crystal Media

Figure 4: Log Media

Figure 5: Pebble Media
To change the media:
- Ensure the fireplace is turned off and unplugged.
- Carefully remove the front glass panel (refer to the installation section for details on securing/removing the glass).
- Remove the current media and replace it with your desired option.
- Reattach the front glass panel securely.
Betjening af varmelegeme
The powerful fan-forced heater can provide supplemental heat for areas up to 1000 sq. ft. Heat vents from the bottom of the unit.
- Tryk på VARME button on the remote or unit to activate the heater.
- Brug TEMPERATUR buttons (up/down arrows) to adjust the desired heat setting.
- The heater can be operated independently of the flame effect, allowing for year-round ambiance.
Timer funktion
Set the fireplace to automatically turn off after a specified period.
- Tryk på TIMER button on the remote or unit to cycle through available timer settings (e.g., 30 minutes, 1 hour, up to 8 hours).
Side Strip Lighting
The fireplace features side strip lighting that adds a soft glow behind the unit, enhancing the ambiance.

Figure 6: Side strip lighting in operation.
- Refer to your remote control guide for specific buttons to activate and adjust the side strip lighting.
5. Vedligeholdelse
Rensning
- Tag altid stikket ud af pejsen før rengøring.
- Tør de udvendige overflader af med en blød, damp klæde. Brug ikke slibende rengøringsmidler eller opløsningsmidler.
- Clean the air intake and exhaust vents regularly to ensure proper airflow and prevent overheating.
- Glaspanelet kan rengøres med en blød klud og et mildt glasrensemiddel.
Opbevaring
- When not in use for extended periods, store the fireplace in a dry, dust-free location.
- If possible, use the original packaging for storage to protect the unit.
6. Fejlfinding
If you experience issues with your Dimplex Winslow electric fireplace, consult the following table for common problems and solutions.
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Pejsen tænder ikke. | Ingen strøm til enheden. | Kontroller, om strømkablet er korrekt tilsluttet en jordet stikkontakt. Bekræft, at afbryderen ikke er udløst. |
| Varmeapparatet producerer ikke varme. | Temperature setting is too low; Overheat protection activated. | Increase the temperature setting. Ensure air vents are not blocked. Turn off the unit, unplug, wait 10-15 minutes, then plug back in. |
| Fjernbetjening virker ikke. | Løste batterier; Blokering mellem fjernbetjening og enhed. | Replace remote control batteries (2 AAA batteries). Ensure there is a clear line of sight to the fireplace sensor. |
| Flame effect is dim or not visible. | Brightness setting is low; LED components issue. | Adjust the flame brightness setting using the remote or onboard controls. |
| Usædvanlige lyde fra enheden. | Ventilatorblokering; Løse komponenter. | Turn off and unplug the unit. Inspect vents for obstructions. If noise persists, contact customer support. |
If the problem persists after attempting these solutions, please contact Dimplex customer support.
7. Specifikationer
| Feature | Detalje |
|---|---|
| Mærke | DIMPLEX |
| Modelnavn | Winslow 48" Wall-Mount (SWM4820) |
| Produktdimensioner | 12.7 cm D x 121.9 cm B x 46 cm H (5 cm D x 48 cm B x 18.1 cm H) |
| Materiale | Metal, glas |
| Farve | Sort |
| Strømkilde | Elektrisk med ledning |
| Strømforbrug | 1400 watt |
| Varmeoutput | 4777 britiske termiske enheder (BTU) |
| Varmedækning | Op til 1000 sq. ft. |
| Installationstype | Bordplade, vægmontering |
| Inkluderede komponenter | Remote Control, Ember Bed Options (Logs, Pebbles, Acrylic Crystals), Table Stand |
| Varens vægt | 45.2 pund (20.5 kg) |
| Batterier til fjernbetjening | 2 AAA batterier (medfølger) |
| Montering påkrævet | Ja |
| Plejevejledning | Tør med damp klæde |
8. Garanti og support
Garantioplysninger
This Dimplex Winslow electric fireplace comes with a limited warranty of 90 days from the date of purchase. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
Kundesupport
For technical assistance, warranty claims, or replacement parts, please contact Glen Dimplex Americas customer support. Contact information can typically be found on the manufacturer's webwebstedet eller på produktemballagen.
Manufacturer: Glen Dimplex Americas





