Indledning

Figur 1: The Snom D717 SIP Phone, showcasing its sleek black design, color display, and ergonomic handset.
This user manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Snom D717 SIP Phone. The Snom D717 is a professional VoIP phone designed for business communication, featuring a 2.8-inch full-color LCD screen, support for multiple SIP accounts, and various advanced telephony features. Please read this manual carefully to ensure proper use and to maximize the functionality of your device.
Opsætning
1. Udpakning og pakkeindhold
Carefully unpack all components from the box. Verify that all items listed below are present and undamaged. If any items are missing or damaged, please contact your vendor immediately.
- Snom D717 Phone Unit
- Håndsæt
- Håndsæts spiralledning
- Telefonstativ
- Ethernet kabel
- Quick Installation Guide (may vary by region)
2. Samling af telefonen
- Fastgør telefonholderen: Align the tabs on the phone stand with the slots on the back of the phone unit. Gently push until it clicks into place. The stand allows for two different angles for optimal viewing.
- Tilslut håndsættet: Sæt den ene ende af den spiralformede håndsætledning i håndsættet og den anden ende i håndsætporten på telefonenheden (normalt markeret med et håndsætikon).
- Tilslut netværkskablet: Plug one end of the Ethernet cable into the "LAN" port on the back of the phone and the other end into your network switch or router.
- Tilslut strøm: If your network does not provide Power over Ethernet (PoE), connect a compatible power adapter (not always included) to the power port on the back of the phone and then to a power outlet. The phone will power on automatically.
3. Indledende konfiguration
Upon first boot, the phone may display a boot sequence and then attempt to obtain network settings via DHCP. Your network administrator will provide the necessary SIP account details (SIP server, username, password) for registration. These can typically be entered via the phone's web interface or directly on the phone's display using the navigation keys.
Betjeningsvejledning
1. Telefon overview og nøglefunktioner
Familiarize yourself with the phone's layout and key functions. The Snom D717 features a clear LCD screen and intuitive button layout for efficient communication.

Figur 2: Labeled diagram of the Snom D717 SIP Phone. Key components include the 2.8-inch full-color LCD screen, programmable SmartLabel keys with LEDs, context-sensitive function keys (F1-F4), a central navigation cluster, alphanumeric keypad, and dedicated keys for DND, Message, Speaker, Headset, Mute, Volume, Transfer, and Hold.
- Vise: 2.8-inch (320x240) full-color LCD screen for call information, menus, and status.
- SmartLabel Keys with LEDs: Programmable keys on the right side of the display, often used for line appearances, speed dials, or BLF (Busy Lamp Field). LEDs indicate status.
- Funktionstaster (F1-F4): Context-sensitive keys below the display, their function changes based on the current screen.
- Navigationsklynge: Central circular button with up/down/left/right arrows and an OK/confirm button for menu navigation.
- Forstyr ikke (DND): Toggles DND mode.
- Besked: Tilgår telefonsvarerbeskeder.
- Højttaler: Toggles speakerphone mode.
- Headset: Toggles headset mode.
- Stum: Slår mikrofonen fra under et opkald.
- Bind: Adjusts handset, headset, or speaker volume.
- Overførsel: Starter en opkaldsoverførsel.
- Holde: Sætter det aktuelle opkald på hold.
2. Foretage opkald
- Opkald til et nummer:
- Pick up the handset, press the Speaker button, or press a line key.
- Dial the desired phone number using the alphanumeric keypad.
- Tryk på Urskive funktionstasten eller vent på, at opkaldet opretter forbindelse automatisk.
- Genopkald: Tryk på Genkald soft key or navigate to the Call History and select a number.
- Using the Directory:
- Tryk på Vejviser nøgle.
- Use the navigation keys to find the desired contact.
- Tryk på Urskive softkey.
3. Modtagelse af opkald
- When the phone rings, the display will show the caller ID.
- To answer, pick up the handset, press the Højttaler knappen, eller tryk på Svar softkey.
- To decline a call, press the Nedgang softkey.
4. Opkaldsstyring
- Holde: Under et aktivt opkald skal du trykke på Holde button. The call will be placed on hold. To resume, press the Holde button again or the corresponding line key.
- Overførsel:
- Under et aktivt opkald skal du trykke på Overførsel button. The current call will be put on hold.
- Dial the number of the party you wish to transfer the call to.
- To complete a blind overførsel, tryk Overførsel again before the second party answers.
- To complete an attended transfer, wait for the second party to answer, announce the call, then press Overførsel igen.
- Konference:
- Under et aktivt opkald skal du trykke på Konference soft key (or similar, depending on configuration). The current call will be put on hold.
- Tast nummeret på tredjeparten.
- Når den tredje part svarer, skal du trykke på Konference tryk på den programmerbare tast igen for at deltage i alle parter.
Opretholdelse
1. Rengøring af telefonen
To maintain the appearance and functionality of your Snom D717, regularly clean the device. Use a soft, dry, lint-free cloth. For stubborn marks, a slightly damp cloth with mild, non-abrasive cleaner can be used, but ensure no liquid enters any openings. Avoid using harsh chemicals or abrasive materials.
2. Firmwareopdateringer
Snom periodically releases firmware updates to improve performance, add features, and address security vulnerabilities. Firmware updates are typically managed by your IT department or VoIP service provider. Do not attempt to update firmware without proper guidance, as incorrect procedures can damage the device.
Fejlfinding
This section addresses common issues you might encounter with your Snom D717 SIP Phone. For more complex problems, please contact your IT support or Snom technical support.
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Ingen klartone / Kan ikke foretage opkald |
|
|
| Skærmen er tom eller frosset |
|
|
| Dårlig lydkvalitet |
|
|
Fabriksindstilling
A factory reset will revert all phone settings to their default values, including network and SIP account configurations. This should only be performed as a last resort for troubleshooting or before redeploying the phone. Consult your administrator before performing a factory reset.
Specifikationer
Key technical specifications for the Snom D717 SIP Phone:
- Vise: 2.8-inch (320x240) full-color LCD screen
- SIP-konti: Op til 4 SIP-konti
- Ethernet: GigE (Gigabit Ethernet)
- USB-port: Yes, for accessories like DECT dongle, WiFi dongle
- Dimensioner (L x B x H): 3.94 x 7.87 x 7.87 tommer (10 x 20 x 20 cm)
- Varens vægt: 1.57 pund (710 gram)
- Strømkilde: Power over Ethernet (PoE) or optional power adapter
- Farve: Sort
- Modelnummer: 00004397
- Første tilgængelige: 27. februar 2019
Garantioplysninger
The Snom D717 SIP Phone typically comes with a manufacturer's limited warranty. The duration and terms of the warranty may vary by region and reseller. Please refer to the warranty card included with your product or visit the official Snom webwebstedet for detaljerede garantioplysninger. Gem din købsbevis til garantikrav.
Støtte
For technical assistance, advanced configuration, or further troubleshooting not covered in this manual, please contact your VoIP service provider or IT administrator. You can also visit the official Snom support website for FAQs, knowledge base articles, and contact information for Snom technical support.
Snom Official Webwebsted: www.snom.com





