1. Introduktion
The Sangoma s505 Enterprise IP Phone is a robust and feature-rich Voice over IP (VoIP) telephone designed for business environments. It offers high-definition audio, a full-color display, and advanced call management features to enhance communication efficiency.
1.1 Nøglefunktioner
- 4 SIP-konti
- Full duplex speaker phone
- 3.5 inch full color display
- 28 programmable soft keys
- To Gigabit Ethernet-porte
1.2 Pakkens indhold
Før du fortsætter med opsætningen, skal du kontrollere, at alle varer er til stede i din pakke:
- Sangoma s505 IP Phone unit
- Håndsæt og håndsætledning
- Ethernet kabel
- Telefonstativ
- (Optional) AC Power Adapter (sold separately)

Figure 1: Sangoma s505 VoIP Phone. This image displays the front of the phone, highlighting its 3.5-inch color display, numerical keypad, navigation buttons, and programmable soft keys. The handset is visible on the left side.
2. Indledende opsætning
2.1 Samling af telefonen
- Attach the phone stand to the back of the phone unit.
- Connect the coiled handset cord to the handset jack on the phone unit.
- Connect the other end of the coiled handset cord to the handset.
2.2 Tilslutning til netværk og strøm
The Sangoma s505 supports Power over Ethernet (PoE) or an optional AC power adapter.
- PoE-forbindelse: Tilslut den ene ende af Ethernet-kablet til LAN-porten på telefonen og den anden ende til en PoE-aktiveret netværksswitch eller router. Telefonen tænder automatisk.
- AC Power Adapter (Sold Separately): If PoE is not available, connect the AC power adapter to the power jack on the phone and plug it into a power outlet. Then, connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch or router.
Once connected, the phone will begin its boot-up sequence. This may take a few minutes.
3. Betjening af telefonen
3.1 Display overview
The 3.5-inch full-color display provides essential information and navigation options. As seen in Figure 1, the display shows:
- Dato og tid: Located at the top of the screen (e.g., "12-08-2015 13:04 PM").
- Linjestatus: Displays the status of your SIP accounts (e.g., "5009").
- Soft Key Labels: Context-sensitive labels above the programmable soft keys (e.g., "Call Fo..", "Confer..", "Contacts", "History", "Directory", "DND", "Menu").
- Navigation Indicators: Page numbers (e.g., "1 2 3") for additional soft key functions.
3.2 Grundlæggende opkaldsfunktioner
- Foretag et opkald:
- Pick up the handset or press the Speakerphone button (speaker icon).
- Indtast det ønskede nummer ved hjælp af tastaturet.
- Press the "Dial" soft key or wait for the call to connect.
- Besvare et opkald:
- When the phone rings, pick up the handset or press the Speakerphone button (speaker icon).
- Alternatively, press the "Answer" soft key.
- Afslutning af et opkald: Hang up the handset or press the Speakerphone button (speaker icon).
- Stum: Tryk på Mute-knappen (microphone with slash icon) during a call to mute your microphone. Press again to unmute.
- Lydstyrkejustering: Brug lydstyrkeknapperne (+ / -) to adjust the handset, headset, or speakerphone volume during a call, or the ringer volume when idle.
3.3 Navigation and Soft Keys
The s505 features a central navigation cluster and programmable soft keys:
- Navigationstaster: Use the Up, Down, Left, and Right arrows around the central "OK" button to navigate through menus and lists on the display.
- Programmable Soft Keys: The 28 programmable soft keys (buttons next to the display) change their function based on the phone's current state. Their current function is indicated by the labels on the display directly above them. Common functions include "History", "Directory", "DND" (Do Not Disturb), and "Menu".
- Menu-knap: Press the "Menu" soft key to access the phone's main settings and configuration options.
- Katalogknap: Press the "Directory" soft key to access your phone's contact list.
4. Vedligeholdelse og pleje
To ensure the longevity and optimal performance of your Sangoma s505 IP Phone, follow these simple maintenance guidelines:
- Rensning: Brug en blød, tør og fnugfri klud til at rengøre telefonens overflade og display. Tør let efter genstridige pletter.ampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or solvents, as these can damage the phone's finish and screen.
- Miljø: Hold telefonen væk fra overdrevne varmekilder, direkte sollys og fugt. Sørg for, at den er placeret på en stabil, flad overflade for at forhindre utilsigtede fald.
- Kabler: Periodically check all connected cables (handset, Ethernet, power) for any signs of wear or damage. Replace damaged cables immediately.
5. Fejlfinding
This section addresses common issues you might encounter with your Sangoma s505 IP Phone.
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Telefonen tænder ikke. | No power from PoE switch or AC adapter. |
|
| Ingen klartone. | Problem med netværksforbindelse eller SIP-registreringsfejl. |
|
| Poor audio quality (static, muffled). | Network congestion, faulty cable, or handset/headset issue. |
|
| Skærmen er tom eller frosset. | Software issue or power problem. |
|
6. Specifikationer
| Feature | Detalje |
|---|---|
| Modelnummer | PHON-S505 |
| Produktmål (L x B x H) | 9 x 4 x 10 tommer |
| Varens vægt | 2.85 pund |
| Vise | 3.5 inch full color display |
| Strømkilde | Power over Ethernet (PoE) or AC Adapter (sold separately) |
| SIP-konti | 4 |
| Programmerbare nøgler | 28 |
| Ethernet-porte | Dual Gigabit Ethernet |
7. Garanti og support
7.1 Produktgaranti
Sangoma products are covered by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Sangoma webwebsted. Gem din købsbevis til garantikrav.
7.2 Teknisk support
If you encounter issues that cannot be resolved using the troubleshooting guide, or require further assistance, please contact Sangoma Technical Support. You can typically find support contact information (phone, email, or support portal) on the official Sangoma webwebsted:
- Online support: Besøg www.sangoma.com/support (or similar official support page).
- Dokumentation: Additional resources, FAQs, and firmware updates may be available on the Sangoma webwebsted.
When contacting support, please have your product model number (PHON-S505) and serial number ready.





