1. Introduktion og overview
The Cisco IP Phone 6851 with Multiplatform Firmware is designed to provide high-fidelity voice communications. This IP phone is suitable for mid-sized to large enterprise environments transitioning to an IP Communications system. It features a 3.5-inch grayscale display and supports Class 2 Power over Ethernet (PoE) and up to 4 SIP registrations.
Image 1.1: Cisco IP Phone 6851. This image displays the main unit of the Cisco IP Phone 6851, including the handset, keypad, navigation buttons, and the 3.5-inch grayscale display. The screen shows an incoming call notification.
2. Pakkens indhold
Bekræft, at din pakke indeholder følgende varer:
- Cisco IP Phone 6851 unit
- Håndsæt
- Håndsæt ledning
- Ethernet-kabel
- North American Power Adapter (if not using Power over Ethernet)
- Lynstartguide (ikke inkluderet i denne digitale manual)
3. Opsætningsvejledning
3.1 Tilslutning af telefonen
- Tilslut håndsættet: Plug one end of the handset cord into the handset and the other end into the handset port on the phone base.
- Opret forbindelse til netværk (PoE): If using Power over Ethernet (PoE), connect one end of the Ethernet cable to the network port on the phone and the other end to a PoE-enabled network switch or router. The phone will power on automatically.
- Connect to Network (Power Adapter): If not using PoE, connect the power adapter to the phone's power port and then plug the adapter into a standard electrical outlet. Then, connect one end of the Ethernet cable to the network port on the phone and the other end to a network switch or router.
- Tilslutning til pc (valgfrit): If you wish to connect a PC through the phone, connect an Ethernet cable from the PC port on the phone to your computer's Ethernet port.
3.2 Indledende konfiguration
Upon initial power-up, the phone will attempt to connect to your network and register with your IP telephony system. This process may take a few minutes. Follow any on-screen prompts or consult your system administrator for specific network configuration details.
4. Betjeningsvejledning
4.1 Grundlæggende opkaldsfunktioner
- Foretag et opkald:
- Løft røret eller tryk på Højttaler knap.
- Indtast det ønskede nummer ved hjælp af tastaturet.
- Tryk på Ring softkey or wait for the call to connect automatically.
- Besvare et opkald:
- Løft håndsættet, eller tryk på Svar programtasten, eller tryk på Højttaler knap.
- Afslutning af et opkald:
- Læg håndsættet på, eller tryk på Afslut opkald programtasten, eller tryk på Højttaler knappen igen.
- Genopkald: Tryk på Genkald softkey to call the last dialed number.
4.2 Avancerede funktioner
- Holde: Under et aktivt opkald skal du trykke på Holde knap. Tryk på den igen for at genoptage opkaldet.
- Stum: Tryk på Stum knappen for at slå lyden fra for din mikrofon. Tryk igen for at slå lyden til.
- Højttalertelefon: Tryk på Højttaler knappen for at bruge højttalertelefonen.
- Headset: Connect a compatible headset to the headset port. Press the Headset button to use the headset.
- Lydstyrkejustering: Brug Bind rocker button to adjust the volume of the handset, speakerphone, or headset during a call, or the ringer volume when idle.
- Konferenceopkald: The phone supports 2-way conference calls.
- Under et aktivt opkald skal du trykke på Konference funktionstast.
- Tast nummeret på tredjeparten.
- Once the third party answers, press the Konference softkey again to join all parties.
- Telefonsvarer: Tryk på Beskeder button to access your voicemail. Follow the audio prompts.
5. Vedligeholdelse
To ensure the longevity and optimal performance of your Cisco IP Phone 6851, follow these maintenance guidelines:
- Rensning: Brug en blød, fnugfri klud lidt dampened with water to clean the phone's exterior. Avoid using harsh chemicals, abrasive cleaners, or solvents, as these can damage the finish and electronic components.
- Skærmpleje: Gently wipe the display with a soft, dry cloth. Do not press hard on the screen.
- Miljø: Opbevar telefonen et tørt sted, væk fra direkte sollys, overdreven varme og fugt.
- Kabler: Ensure all cables are securely connected and not kinked or damaged.
6. Fejlfinding
This section provides solutions to common issues you might encounter with your IP Phone.
| Spørgsmål | Mulig årsag | Løsning |
|---|---|---|
| Telefonen tænder ikke. | No power from PoE or power adapter. |
|
| Kan ikke foretage eller modtage opkald. | Network connectivity issue or registration failure. |
|
| Ingen klartone. | Phone not registered or handset/speaker issue. |
|
| Dårlig lydkvalitet. | Network congestion or faulty equipment. |
|
7. Specifikationer
| Mærke | Cisco |
| Modelnummer | 6851 (CP-6851-3PW-NA-K9=) |
| Vise | 3.5-inch Grayscale |
| Strømkilde | Power Adapter / Class 2 PoE (Power over Ethernet) |
| SIP Registrations | Op til 4 |
| Telefontype | Kablet IP-telefon |
| Opkaldstype | Enkelt tastatur |
| Type svarsystem | Digital |
| Kompatible enheder | VoIP services, PSTN, compatible communication devices |
| Mulighed for telefonmøder | 2-vejs |
| Varens vægt | 1.36 pund (ca. 0.62 kg) |
| Produktmål (L x B x H) | 14.85 x 9.1 x 2.95 tommer (ca. 37.7 x 23.1 x 7.5 cm) |
| Farve | Trækul |
| Oprindelsesland | Kina |
8. Garanti og support
8.1 Begrænset hardwaregaranti
The Cisco IP Phone 6851 comes with a 1 års begrænset hardwaregaranti. This warranty covers defects in materials and workmanship under normal use. For specific terms and conditions, please refer to the official Cisco warranty documentation or contact Cisco support.
8.2 Teknisk support
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact your IT department or authorized Cisco support provider. You may also visit the official Cisco support webwebsted for yderligere ressourcer og kontaktoplysninger.
Cisco Support Webwebsted: www.cisco.com/support
