Indledning
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Polycom RealPresence Group 500 Video Conference Equipment. Please read this manual thoroughly before using the device to ensure proper functionality and safety.
Figure 1: Polycom RealPresence Group 500 system components, including the main codec unit, the pan-tilt-zoom camera, the tabletop microphone array, and the remote control.
Sikkerhedsoplysninger
Overhold altid følgende sikkerhedsforanstaltninger:
- Ensure the equipment is placed on a stable, level surface.
- Udsæt ikke enheden for vand eller for høj luftfugtighed.
- Brug kun den strømadapter, der følger med enheden.
- Bloker ikke ventilationsåbninger.
- Overlad al service til kvalificeret servicepersonale.
Pakkens indhold
Bekræft at alle varer er til stede i din pakke:
- Polycom RealPresence Group 500 Codec Unit
- Polycom EagleEye Acoustic Camera (or similar)
- Polycom RealPresence Group Microphone Array
- Fjernbetjening
- Strømforsyning og kabler
- HDMI kabel
- Ethernet kabel
Opsætning
1. Tilslutning af kameraet
Connect the camera to the main codec unit using the supplied camera cable. Ensure the connection is secure.
2. Connecting the Microphone Array
Plug the microphone array into the audio input port on the codec unit. For optimal audio pickup, place the microphone array centrally on the conference table.
3. Tilslutning til en skærm
Use the HDMI cable to connect the codec unit's HDMI output to your display (monitor or projector).
4. Netværksforbindelse
Connect an Ethernet cable from your network router or switch to the LAN port on the codec unit. This provides network access for video calls.
5. Tænder
Connect the power supply to the codec unit and then plug it into a power outlet. The system will begin its startup sequence.
Betjeningsvejledning
Foretag et opkald
- From the home screen, navigate to the "Call" menu using the remote control.
- Enter the IP address or SIP URI of the participant you wish to call.
- Press the "Call" button to initiate the connection.
Justering af kamera
Use the directional arrows on the remote control to pan, tilt, and zoom the camera during a call. The camera can be adjusted to frame participants appropriately.
Deling af indhold
To share content from a laptop or other device, connect it to the appropriate input port (e.g., HDMI or VGA) on the codec unit. Select the content source from the on-screen menu.
Opretholdelse
Regular maintenance ensures optimal performance and longevity of your Polycom RealPresence Group 500 system.
- Rensning: Use a soft, dry cloth to clean the exterior surfaces of the codec, camera, and microphone. Do not use liquid cleaners or aerosols.
- Softwareopdateringer: Periodically check for and install the latest software updates from the Polycom support webwebstedet for at sikre kompatibilitet og adgang til nye funktioner.
- Kabelstyring: Ensure all cables are neatly organized and not crimped or strained to prevent damage.
Fejlfinding
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Ingen strøm | Strømkabel frakoblet; Strømudtag defekt. | Kontrollér strømtilslutningerne; prøv en anden stikkontakt. |
| Ingen videoudgang | HDMI cable loose; Display input incorrect. | Ensure HDMI cable is secure; Select correct input on display. |
| No Audio from Microphone | Microphone cable disconnected; Microphone muted. | Check microphone connection; Unmute microphone via remote. |
| Cannot Connect to Call | Network issue; Incorrect dial string. | Verify network connection; Confirm dial string accuracy. |
Specifikationer
- Model: Polycom RealPresence Group 500 (7200-64510-001)
- Videoopløsning: Up to 1680 x 1050 (WSXGA+) for content, 1080p for video
- Billedhastighed: 60 fps
- Forbindelse: 1 x Network (RJ-45), HDMI, VGA, Audio In/Out
- Dimensioner: 11.3 x 4.8 x 1.2 inches (Codec Unit)
- Vægt: 2.5 pounds (Codec Unit)
- Funktioner: Multipoint conferencing support
Garanti og support
For warranty information and technical support, please visit the official Polycom (now Poly) support website or contact your authorized reseller. Keep your purchase receipt and model number (7200-64510-001) for warranty claims.
Online support: www.poly.com/us/en/support
