1. Introduktion
The Mitel 6920 IP Phone is engineered for enterprise users who require a modern, flexible, and reliable communication device. This phone delivers an exceptional High-Definition (HD) audio experience through its speech-optimized handset, a full-duplex speakerphone, and support for USB and analog headsets. This manual provides comprehensive instructions for the setup, operation, and maintenance of your Mitel 6920 IP Phone.
2. Produktet er slutview

Figur 1: Mitel 6920 IP Phone. This image displays a black Mitel 6920 IP Phone with its handset resting on the cradle, connected by a coiled cord. The phone features a monochrome display, a numeric keypad, and various function buttons, all designed for efficient communication.
The Mitel 6920 IP Phone features a robust design with intuitive controls. Key components include:
- Håndsæt: Speech-optimized for clear audio.
- Vise: Monochrome screen for call information, menus, and status.
- Tastatur: Standard numerisk tastatur til opkald.
- Funktionstaster: Programmable and dedicated keys for various features.
- Navigationsklynge: Til menunavigation og valg.
- Højttalertelefon: Full-duplex for hands-free communication.
3. Opsætning
3.1 Pakkens indhold
Bekræft, at din pakke indeholder følgende varer:
- Mitel 6920 IP-telefonenhed
- Håndsæt
- Håndsæt oprullet ledning
- Ethernet-kabel
- Strømadapter (hvis du ikke bruger Power over Ethernet - PoE)
- Skrivebordstativ
3.2 Tilslutning af telefonen
- Fastgør skrivebordsstativet: Securely attach the desk stand to the base of the phone.
- Tilslut håndsættet: Sæt den ene ende af den spiralformede ledning i håndsættet og den anden ende i håndsætporten på telefonens base.
- Opret forbindelse til netværk: Plug one end of the Ethernet cable into the LAN port on the phone and the other end into an active network port (e.g., a wall jack or network switch). If using Power over Ethernet (PoE), the phone will power on automatically.
- Tilslut strøm (hvis du ikke bruger PoE): If PoE is not available, connect the power adapter to the phone's power port and then plug it into a standard electrical outlet.
- Valgfri tilslutninger: Connect any USB or analog headsets to their respective ports if desired.
The phone will initiate its boot-up sequence. This process may take a few minutes as the phone connects to the network and registers with your communication system.
4. Betjeningsvejledning
4.1 Grundlæggende opkaldsfunktioner
- Foretag et opkald:
- Løft røret eller tryk på Højttaler knap.
- Indtast det ønskede nummer ved hjælp af tastaturet.
- Tryk på Urskive or Sende funktionstasten, eller vent på automatisk opkald.
- Besvare et opkald:
- Løft håndsættet, eller tryk på Højttaler knappen, eller tryk på Svar softkey.
- Afslutning af et opkald:
- Replace the handset, or press the Højttaler knappen igen, eller tryk på Afslut opkald softkey.
- Brug af højttalertelefonen:
- Tryk på Højttaler button to activate hands-free mode.
- Press it again to deactivate.
- Justering af lydstyrke:
- Brug Bind buttons (typically located near the handset) to adjust the handset, speakerphone, or ringer volume.
4.2 Avancerede funktioner
- Holde: Tryk på Holde button during an active call to place the call on hold. Press again to resume.
- Overførsel: Tryk på Overførsel -knappen, ring det nye nummer, og tryk derefter på Overførsel igen.
- Konference: Tryk på Konference button during an active call, dial the third party, and then press Konference igen for at slutte sig til alle partier.
- Telefonsvarer: Tryk på Voicemail button (often represented by an envelope icon) and follow the audio prompts.
- Navigation: Use the navigation cluster (up, down, left, right arrows, and a select button) to browse menus and select options on the display.
5. Vedligeholdelse
Proper maintenance ensures the longevity and optimal performance of your Mitel 6920 IP Phone.
- Rensning: Brug en blød, tør eller let damp cloth to clean the phone's surface. Avoid abrasive cleaners, solvents, or harsh chemicals. Do not spray liquids directly onto the phone.
- Miljøforhold: Operate the phone within recommended temperature and humidity ranges. Avoid exposing the phone to direct sunlight, excessive heat, or moisture.
- Ledningsstyring: Ensure all cords are neatly arranged and not under tension to prevent damage.
6. Fejlfinding
Dette afsnit omhandler almindelige problemer, du kan støde på med din Mitel 6920 IP-telefon.
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Telefonen tænder ikke | No power from Ethernet (PoE) or power adapter not connected/faulty. | Verify Ethernet cable connection and PoE status. If using a power adapter, ensure it is securely connected and the outlet is functional. |
| Ingen klartone | Phone not registered with the system; network issue; handset not connected properly. | Check network cable. Ensure the handset cord is securely plugged in. Contact your system administrator if the issue persists. |
| Dårlig lydkvalitet | Network congestion; faulty handset/headset; volume settings. | Adjust volume. Try a different handset or headset if available. Check network connection stability. |
| Skærmen er tom eller frosset | Softwarefejl; strømproblem. | Perform a power cycle: disconnect and reconnect the power source (Ethernet or power adapter). If the problem persists, contact support. |
For issues not listed here or if solutions do not resolve the problem, please contact your IT department or system administrator.
7. Specifikationer
The following are key specifications for the Mitel 6920 IP Phone:
- Modelnummer: 6920
- Mærke: Mitel
- Farve: Sort
- Materiale Type: Plast
- Varens vægt: Cirka 2.2 pund (1 kilogram)
- Produktdimensioner: Cirka 23.62 x 23.62 x 33.46 tommer
- Strømkilde: Corded Electric (supports Power over Ethernet)
- Batterier: 1 Lithium Ion battery required (for internal clock/settings, not user-replaceable for operation)
- Telefontype: Kablet VoIP-telefon
- Opkaldstype: Enkelt tastatur
- Type svarsystem: Digital (functionality depends on PBX/VoIP system)
8. Garanti og support
Mitel products are typically covered by a manufacturer's warranty. For specific warranty details, including duration and coverage, please refer to the documentation provided at the time of purchase or contact your vendor. For technical support, troubleshooting assistance beyond this manual, or service requests, please contact your organization's IT department or authorized Mitel service provider.
For additional resources and product information, visit the official Mitel website or consult your system administrator.





