1. Introduktion
The Cisco IP Phone 8861 with Multi-Platform Phone firmware is designed to enhance personal productivity in the workplace through its robust and user-friendly features. This office phone offers an ergonomic design, wideband audio for clear voice communications, reliable operation, and encrypted voice communications for enhanced security.

Figure 1: Cisco IP Phone 8861 device overview.
2. Nøglefunktioner
- Optimized for Cisco Webex Calling: This device is optimized for Cisco Webex Calling. A Cisco Webex subscription must be purchased separately.
- Fixed Function Keys: Provides one-touch access to essential features such as service, messaging, directory, hold/resume, transfer, and conference.
- Fuldt programmerbar: Line keys can be configured to support directory numbers or call features like speed dialing.
- Optimal ydeevne: Features Class 2 Power over Ethernet (PoE) and a built-in Gigabit Ethernet switch for PC connection.
- Kompatibilitet: Integrates with various industry-leading call control platforms, which may require additional licenses or services.
3. Pakkens indhold
Bekræft, at din pakke indeholder følgende varer:
- Cisco IP Phone 8861 (CP-8861-3PW-NA-K9=)
- Håndsæt og spiralledning
- Ethernet-kabel
- Dokumentation
4. Opsætning
- Tilslut håndsættet: Sæt den ene ende af den spiralformede håndsætledning i håndsætporten på telefonens baseenhed og den anden ende i håndsættet.
- Opret forbindelse til netværk: Connect an Ethernet cable from your network switch or router to the network port on the back of the phone. If using Power over Ethernet (PoE), the phone will power on automatically.
- Tilslutning til pc (valgfrit): If you wish to connect a PC through the phone, use another Ethernet cable to connect your PC to the PC port on the back of the phone.
- Tilslut strøm (hvis du ikke bruger PoE): If PoE is not available, connect an optional power adapter (sold separately) to the power port on the phone and then to a power outlet.
- Første opstart: The phone will power on and begin its boot sequence. This may take a few minutes as it connects to the network and registers with your call control system.
- Konfiguration: Follow any on-screen prompts or consult your system administrator for specific network and account configurations.
5. Betjeningsvejledning
5.1 Foretage og modtage opkald
- Sådan foretager du et opkald: Lift the handset, press the speaker button, or press a line button. Dial the number using the keypad.
- For at besvare et opkald: Lift the handset, press the speaker button, or press the flashing line button.
- Sådan afslutter du et opkald: Replace the handset or press the End Call button.
5.2 Faste funktionstaster
The phone features dedicated buttons for common functions:
- Service: Access various phone services.
- Beskeder: Access voicemail or message indicators.
- Vejviser: Access corporate or personal directories.
- Hold/Genoptag: Place an active call on hold or resume a held call.
- Overførsel: Transfer an active call to another party.
- Konference: Start et konferenceopkald.
5.3 Programmable Line Keys
The buttons alongside the display are programmable line keys. They can be configured by your system administrator to function as:
- Additional phone lines (directory numbers).
- Speed dial buttons for frequently called numbers.
- Access to specific call features.
5.4 Lydstyrkekontrol
Use the volume up (+) and volume down (-) buttons to adjust the volume of the handset, headset, or speakerphone during a call, or the ringer volume when the phone is idle.
5.5 Brug af headset
The phone supports a headset for hands-free communication. Connect your headset to the dedicated headset port. Press the headset button to activate/deactivate headset mode. Note that a headset is sold separately.
5.6 Andre funktioner
- Stum: Tryk på knappen Lydløs for at slå lyden fra på din mikrofon under et opkald. Tryk igen for at slå lyden til.
- Højttaler: Press the Speaker button to use the speakerphone. Press again to turn off the speakerphone.
- Genopkald: Access your call history and redial previous numbers.
- Optagelser: Access and manage call recordings (if enabled by your system administrator).
- Group Calling: Utilize features for group calls as configured by your system.
6. Vedligeholdelse
- Rensning: Use a soft, dry cloth to clean the phone's exterior. Avoid abrasive cleaners or solvents.
- Miljø: Keep the phone in a dry environment, away from direct sunlight and extreme temperatures.
- Kabler: Sørg for, at alle kabler er korrekt tilsluttet og ikke er klemt eller beskadiget.
7. Fejlfinding
7.1 Ingen opkaldstone
- Check all cable connections, especially the Ethernet cable to the network port.
- Ensure the phone is receiving power (either via PoE or power adapter).
- Contact your system administrator if the issue persists.
7.2 Kan ikke foretage eller modtage opkald
- Verify the phone is registered with your call control system (check the display for status messages).
- Ensure your network connection is active.
- Confirm that your account is active and has calling privileges.
- Contact your system administrator for assistance.
7.3 Dårlig lydkvalitet
- Check handset and headset connections.
- Juster lydstyrken ved hjælp af lydstyrkeknapperne.
- Sørg for, at der ikke er interferens fra andre elektroniske enheder.
- Verify network quality and bandwidth.
8. Specifikationer
- Mærke:
- Cisco
- Modelnummer:
- CP-8861-3PW-NA-K9=
- Varens vægt:
- 5.1 pund
- Pakkedimensioner:
- 14.92 x 12.64 x 4.72 tommer
- Farve:
- Sort, Grå
- Telefontype:
- IP-telefon
- Strømkilde:
- Elektrisk med ledning
- Opkaldstype:
- Enkelt tastatur
- Type svarsystem:
- Digital
- Kompatible enheder:
- Mobile devices, Cisco Webex Calling, other call control platforms
- Mulighed for konferenceopkald:
- 2 vejs
- Multiline drift:
- Flerlinjedrift
- Opkaldsidentifikation:
- Ja
9. Garanti og support
For warranty information and technical support, please refer to the documentation provided with your product or visit the official Cisco support website. Specific warranty terms may vary by region and reseller.





