Fortinet FortiGate-60E-DSL FortiGuard IPS Service Brugermanual

1. Introduction to FortiGuard IPS Service

This manual provides essential information for the Fortinet FortiGuard IPS (Intrusion Prevention System) Service, specifically for the FortiGate-60E-DSL model. The FortiGuard IPS Service is a critical component of network security, designed to protect against various cyber threats.

Fortinet's IPS technology is integrated into its FortiGate firewalls, offering high-performance threat detection and prevention. This service leverages Fortinet's extensive threat intelligence to identify and block malicious activities before they impact your network.

2. Service Activation and Setup

The FortiGuard IPS Service is provided as a license subscription. To activate your service, follow these steps:

1. Purchase Confirmation: Ensure you have purchased the correct license for your FortiGate-60E-DSL device. The manufacturer part number for this service is FC-10-FG60E-108-02-12.
2. License Delivery: The license contract is typically delivered via email within 1-2 business days after purchase. Check your inbox and spam folders for an email from Fortinet or your reseller containing the activation key or instructions.
3. Access FortiCare Portal: Navigate to the FortiCare support portal (support.fortinet.com) and log in with your Fortinet account. If you do not have an account, you will need to register.
4. Register Product/Service: Within the FortiCare portal, locate the option to 'Register Product' or 'Activate Service'. Enter the license key or registration code provided in your email.
5. Associate with FortiGate-60E-DSL: Follow the on-screen prompts to associate the FortiGuard IPS service with your specific FortiGate-60E-DSL appliance. This typically involves entering the serial number of your device.
6. Verify Activation: Once registered, the service status should update in your FortiCare account and on your FortiGate device's management interface.

Billede 2.1: Representation of a Fortinet Activation Key box. This image illustrates the typical packaging for a Fortinet service license, which contains the necessary activation key for service registration.

3. Operating the FortiGuard IPS Service

The FortiGuard IPS Service operates by continuously monitoring network traffic for known and emerging threats. It uses a comprehensive database of threat signatures and behavioral analysis to detect and prevent intrusions.

Key aspects of the FortiGuard IPS Service include:

• Real-time Threat Intelligence: The service receives up-to-the-minute threat intelligence from FortiGuard Labs, ensuring protection against the latest vulnerabilities and attack methods.
• Signature-Based Detection: It identifies known attack patterns and exploits using an extensive database of IPS signatures.
• Anomali-detektion: Beyond signatures, the IPS can detect unusual network behavior that may indicate a zero-day attack or sophisticated intrusion attempt.
• Automated Prevention: Upon detection, the IPS automatically blocks malicious traffic, preventing it from reaching internal systems.
• Reporting and Logging: The FortiGate device provides detailed logs and reports on IPS activity, allowing administrators to monitor threats and assess network security posture.

Billede 3.1: Overview of Fortinet Security Subscriptions. This image highlights the comprehensive nature of Fortinet's security offerings, including the FortiGuard IPS, which benefits from global threat intelligence and proactive countermeasures.

Billede 3.2: Detailed FortiGuard Subscription Options. This graphic provides a breakdown of various FortiGuard services, including Next Generation Application Control and IPS, Antivirus, Web Application Security, Antispam, Vulnerability Scan, Botnet IP and Domain Reputation, Mobile Security, and Advanced Threat Protection. The FortiGuard IPS service is a core component of these integrated security solutions.

4. Maintenance and Renewal

To ensure continuous protection, it is crucial to maintain an active FortiGuard IPS service subscription. Fortinet designs its support and subscriptions to be continuous.

• Renewal Process: You will typically receive notifications prior to your service expiration date. It is recommended to renew your subscription before it expires to avoid any lapse in service.
• Lapse in Service: If a subscription is not renewed by its expiration date, a lapse in the service period occurs. During this period, your FortiGate-60E-DSL will not receive the latest IPS signature updates, potentially leaving your network vulnerable to new threats.
• Reactivation: If your service lapses, you will need to purchase a new or renewal license and reactivate it through the FortiCare portal, similar to the initial setup process.

5. Fejlfinding

If you encounter issues with your FortiGuard IPS Service, consider the following troubleshooting steps:

• Bekræft licensstatus: Log in to your FortiCare account to confirm that your FortiGuard IPS subscription is active and correctly associated with your FortiGate-60E-DSL device.
• Check FortiGate Configuration: Ensure that IPS features are enabled and correctly configured on your FortiGate-60E-DSL through its web-baseret styringsgrænseflade.
• Netværksforbindelse: Confirm that your FortiGate device has stable internet connectivity to reach FortiGuard update servers.
• Review Logfiler: Examine the system and IPS logs on your FortiGate for any error messages or indications of issues.
• Firmwareopdateringer: Ensure your FortiGate-60E-DSL is running a supported and up-to-date firmware version.
• Kontakt support: If problems persist, refer to the Fortinet support section of this manual or visit the Fortinet support webwebsted for yderligere hjælp.

6. Specifikationer

The FortiGuard IPS Service is designed for integration with the Fortinet FortiGate-60E-DSL appliance. Key specifications related to the service and its associated hardware include:

7. FortiCare Support Services

Fortinet offers various FortiCare support services to assist users with their products and subscriptions. These services provide access to technical support and hardware replacement options.

• FortiCare 8x5 Service: This service provides access to technical support via the web portal, online chat system, and telephone during standard business hours (8 hours a day, 5 days a week). It typically includes return and replace service for hardware failures and written access to technical support requests.
• FortiCare 24x7 Service: For mission-critical requirements, the 24x7 service offers round-the-clock access to technical support 365 days a year. This includes advanced replacement service for hardware failures, ensuring minimal downtime.
• FortiCare 360 Service: The FortiCare 360 Advanced Services Technical Support is a proactive service combining Fortinet's cloud-based analytics with premium support. It enables organizations to take a more proactive approach to rapid detection and remediation of potential security and performance issues associated with FortiGate and FortiWiFi devices.

Billede 7.1: Overview of FortiCare Support Services. This image illustrates the different tiers of FortiCare support available, including 8x5, 24x7, and 360 services, each offering varying levels of technical assistance and hardware support.

For detailed information on your specific FortiCare contract and to access support resources, please visit the official Fortinet support webwebsted: support.fortinet.com.

8. Garantioplysninger

Specific warranty details for Fortinet services and hardware are subject to Fortinet's official warranty policy. For comprehensive information regarding the warranty terms and conditions applicable to your FortiGate-60E-DSL device and the FortiGuard IPS Service, please refer to the official Fortinet website or your purchase agreement documentation.

Typically, service subscriptions like FortiGuard IPS are covered under the terms of the associated hardware warranty or a separate service agreement. It is recommended to review these documents for full details on coverage, duration, and claims procedures.