Technicolor TC8717T DOCSIS 3.0 trådløst modem + telefon/VoIP brugermanual

1. Introduktion

The Technicolor TC8717T is an all-in-one home networking solution designed to provide high-speed internet access and voice services. It combines the functionality of a DOCSIS 3.0 cable modem, an advanced firewall, and an 802.11n Wi-Fi access point, along with support for two VoIP lines. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your device.

2. Sikkerhedsoplysninger

• Brug kun den strømadapter, der fulgte med enheden.
• Udsæt ikke enheden for vand eller for høj luftfugtighed.
• Do not block ventilation openings. Ensure adequate airflow around the device.
• Undgå at placere enheden i nærheden af ​​varmekilder eller i direkte sollys.
• Forsøg ikke at åbne eller reparere enheden selv. Overlad al service til kvalificeret personale.
• Afbryd strømmen under tordenvejr eller når den ikke bruges i længere perioder.

3. Pakkens indhold

Kontroller venligst, at alle varer er til stede i din pakke:

• Technicolor TC8717T Wireless Modem
• Strømadapter
• Ethernet kabel
• Telefonkabel (RJ-11)
• Lynstartguide (ikke inkluderet i denne digitale manual)

4. Produktet er slutview

4.1 Frontpanelindikatorer

Figur 4.1: Forside view of the Technicolor TC8717T showing LED indicators.

The front panel of the TC8717T features several LED indicators that provide real-time status of the device's operation. Understanding these lights is crucial for monitoring connectivity and diagnosing issues.

Table 4.1: Front Panel LED Indicators

Indikator	Status	Beskrivelse
Magt	Solid grøn	Modemet er tændt.
USA/DS (Upstream/Downstream)	Solid grøn	Modem is connected to the cable network.
Online	Solid grøn	Modem is online and connected to the Internet.
2.4 GHz	Solid grøn	2.4 GHz Wi-Fi is enabled. Blinking indicates activity.
5 GHz	Solid grøn	5 GHz Wi-Fi is enabled. Blinking indicates activity.
Telefon 1	Solid grøn	Phone line 1 is active. Blinking indicates call in progress.
Telefon 2	Solid grøn	Phone line 2 is active. Blinking indicates call in progress.
Batteri	Solid grøn	Battery backup is installed and charged.

4.2 Porte og knapper på bagpanelet

Figur 4.2: Bagside view of the Technicolor TC8717T showing various ports and the reset button.

The rear panel provides all the necessary connection points for power, network, and telephone lines.

• Nulstil knap: Used to restore factory default settings. Press and hold for 10-15 seconds with a paperclip.
• USB-porte: Two USB ports (functionality may vary or be disabled by ISP).
• Tel 1/2 Ports: RJ-11 ports for connecting telephones for VoIP service.
• Ethernet-porte (1-4): RJ-45 Gigabit Ethernet ports for wired network connections.
• Coaxial Cable (MoCA/Cable) Port: F-connector for connecting to your cable service line.
• Strømport: Til tilslutning af strømadapteren.

5. Opsætning

Follow these steps to set up your Technicolor TC8717T modem:

1. Vælg en placering: Place the modem in a central location in your home, away from obstructions and heat sources, for optimal Wi-Fi coverage.
2. Tilslut koaksialkabel: Connect one end of the coaxial cable to the "Cable" port on the rear of the modem and the other end to a cable wall outlet. Ensure the connection is finger-tight.
3. Tilslut Ethernet-enheder (valgfrit): For wired connections, connect an Ethernet cable from one of the Ethernet ports (1-4) on the modem to the Ethernet port on your computer or other network device.
4. Connect Telephone Devices (Optional): If you have VoIP service, connect your telephone(s) to the "Tel 1" or "Tel 2" ports using standard telephone cables.
5. Tilslut strøm: Connect the power adapter to the "Power" port on the modem and then plug the adapter into an electrical outlet.
6. Tænd: The modem will automatically power on. Wait for the indicator lights on the front panel to stabilize. The Magt, USA/DS, og Online lights should turn solid green. This process may take several minutes.
7. Aktivér din tjeneste:
   • Contact your Internet Service Provider (ISP) to activate the modem. You will need to provide the MAC-adresse (also known as HFC MAC ID or CM MAC ID) which is printed on a label on the bottom or back of the modem.
   • Your ISP may also require the Serienummer (SN), also found on the label.
8. Connect Wi-Fi Devices: Once the modem is online, you can connect your wireless devices. The default Wi-Fi Network Name (SSID) and Password (Network Key/Passphrase) are typically printed on a label on the bottom of the modem.

6. Betjening af modemet

Once set up and activated, the Technicolor TC8717T operates continuously to provide internet and voice services. Here are some operational aspects:

• Internetadgang: Devices connected via Ethernet or Wi-Fi will have access to the internet once the Online LED is solid green.
• Wi-Fi-forbindelse: The modem broadcasts two Wi-Fi networks (2.4 GHz and 5 GHz). Connect your devices to the appropriate network using the provided Wi-Fi credentials.
• Voice Services (VoIP): If subscribed to VoIP service, connected telephones will function once the Phone 1/2 LEDs are solid green.
• Adgang til indstillinger: Advanced settings for the modem/router can typically be accessed via a web browser by typing the modem's default IP address (e.g., 192.168.0.1 or 192.168.1.1) into the address bar. Default login credentials (e.g., username: admin, password: password) are often printed on the device label or can be found in your ISP's documentation. It is highly recommended to change default login credentials for security.

7. Vedligeholdelse

Proper maintenance ensures the longevity and optimal performance of your modem:

• Rensning: Brug en blød, tør klud til at rengøre modemets yderside. Brug ikke flydende rengøringsmidler eller aerosoler.
• Ventilation: Ensure the ventilation holes are not blocked by dust or other objects. Good airflow prevents overheating.
• Power Cycling: If you experience slow speeds or intermittent connectivity, a simple power cycle (unplugging the power adapter for 30 seconds and plugging it back in) can often resolve minor issues.
• Firmwareopdateringer: Firmware updates are typically managed by your Internet Service Provider (ISP) remotely. Do not attempt to manually update firmware unless instructed by your ISP.

8. Fejlfinding

This section addresses common issues you might encounter with your Technicolor TC8717T modem.

If problems persist after trying these steps, please contact your Internet Service Provider for further assistance.

9. Specifikationer

10. Garanti og support

For warranty information, please refer to the documentation provided by your retailer or Internet Service Provider (ISP) at the time of purchase. Technicolor typically provides support for devices directly to ISPs, who then provide support to their customers.

If you encounter any issues or require technical assistance, please contact your Internet Service Provider directly. They are equipped to provide support for your Technicolor TC8717T modem.