Indledning
The Cisco® IP Phone 7800 Series is a cost-effective, high-fidelity voice communications portfolio designed to improve your organization's people-centric communications, while reducing your operating costs. It combines an attractive new ergonomic design with "always-on" reliability and secure encrypted communications. The Cisco® IP Phone 7800 Series delivers advanced IP Telephony features and crystal clear wideband audio performance to deliver an easy-to-use, full-featured voice communications experience on Cisco on-premises and hosted infrastructure platforms and third party hosted call control.
Nøglefunktioner
- Enjoy superior voice communications while retaining the convenience and user-friendliness over Internet
- Uses VoIP technology to transfer audio signals over the Internet while circumventing high toll charges by telephone companies
- With PoE port, transfer data and power on a single cable to places where a power outlet is absent
This image displays the Cisco IP Phone 7821. The phone is black with a silver trim around the display and navigation buttons. The handset rests on the left side. The right side features a monochrome display showing date, time, and call status, along with a numeric keypad, navigation buttons, and function keys for features like redial, new call, forward all, settings, hold, transfer, conference, speaker, headset, and mute. The phone is designed for desk use with an integrated stand.
Opsætningsvejledning
Hvad er der i æsken
Upon unboxing your Cisco IP Phone 7821, please ensure all components are present:
- 7821 IP-telefon
- Sort ramme
Tilslutning af telefonen
- Tilslut håndsættet: Sæt den ene ende af den spiralformede håndsætledning i håndsætporten på telefonens baseenhed og den anden ende i håndsættet.
- Opret forbindelse til netværk (PoE): If using Power over Ethernet (PoE), connect an Ethernet cable from your network switch (which provides PoE) to the network port on the back of the phone. The phone will power on automatically.
- Connect to Network (Non-PoE with optional power adapter): If PoE is not available, connect an Ethernet cable from your network switch to the network port on the back of the phone. Then, connect an optional Cisco power adapter (sold separately) to the power port on the phone and plug it into a power outlet.
- Tilslutning til pc (valgfrit): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the PC port on the back of the phone.
Note: The Cisco IP Phone 7821 does not include a power adapter by default, as it is designed primarily for Power over Ethernet (PoE) deployments.
Betjeningsvejledning
Phone Layout and Buttons
Familiarize yourself with the phone's layout. Refer to the product image in the Introduction section for visual reference.
- Skærm: Shows call information, menus, and messages.
- Softkeys: Context-sensitive buttons located directly below the display, their function changes based on the current activity (e.g., Redial, New Call, Fwd All, more>).
- Navigationsklynge: Central circular button with up/down/left/right arrows and a Select button for menu navigation.
- Tastatur: Standard 0-9 numeric keys, * (asterisk), and # (pound) for dialing and data entry.
- Volume Button (+/-): Adjusts handset, headset, or speakerphone volume.
- Headset-knap: Activates the headset.
- Højttalertelefonknap: Activates the speakerphone.
- Mute-knap: Slår din mikrofon fra under et opkald.
- Hold/Resume Button: Puts an active call on hold or resumes a held call.
- Overførselsknap: Omstiller et aktivt opkald til en anden part.
- Conference Button: Starter et konferenceopkald.
- Indstillingsknap (tandhjulsikon): Giver adgang til telefonens indstillinger og præferencer.
- Contacts Button (Book icon): Accesses your personal and corporate directories.
- Messages Button (Envelope icon): Få adgang til dine telefonsvarerbeskeder.
Grundlæggende opkaldsfunktioner
- Foretag et opkald: Pick up the handset, press the Speakerphone button, or press the Headset button. Dial the number using the keypad.
- Besvare et opkald: Pick up the handset, press the Speakerphone button, or press the Headset button. Alternatively, press the flashing line button.
- Afslutning af et opkald: Replace the handset, or press the Speakerphone or Headset button again.
- Genopkald: Press the 'Redial' softkey on the display.
Avancerede funktioner
- Hold opkald: Under et aktivt opkald skal du trykke på Hold / genoptag button. The line button will flash. To resume, press the flashing line button or the Hold / genoptag knappen igen.
- Opkaldsoverførsel: Under et aktivt opkald skal du trykke på Overførsel button. Dial the number of the party you wish to transfer to. Wait for the second party to answer (consultative transfer) or simply press Overførsel again to complete the transfer (blind transfer).
- Konferenceopkald: Under et aktivt opkald skal du trykke på Konference button. Dial the number of the party you wish to add. Once they answer, press Konference igen for at slutte sig til alle partier.
- Voicemail Access: Tryk på Beskeder button (envelope icon) and follow the voice prompts.
- Justering af indstillinger: Tryk på Indstillinger button (gear icon) to access options such as ringtones, display brightness, and network settings. Use the navigation cluster to browse and select options.
Vedligeholdelse og pleje
Proper care ensures the longevity and optimal performance of your Cisco IP Phone 7821.
- Rensning: Brug en blød, fnugfri klud lidt dampened with water to clean the phone's surfaces. Avoid using abrasive cleaners, solvents, or aerosol sprays, as these can damage the phone.
- Håndtering: Handle the phone with care. Avoid dropping it or exposing it to extreme temperatures, direct sunlight, or excessive moisture.
- Ventilation: Ensure the phone's ventilation openings are not blocked to prevent overheating.
- Kabelstyring: Keep cables neatly organized and avoid bending them sharply to prevent damage.
Fejlfinding
This section addresses common issues you might encounter with your Cisco IP Phone 7821.
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Phone does not power on / No display | Ingen strøm fra Ethernet (PoE) eller strømadapter. | Verify Ethernet cable is securely connected to a PoE-enabled port or ensure optional power adapter is correctly plugged in and receiving power. |
| Kan ikke foretage eller modtage opkald | Network connectivity issue or registration failure with call control system. | Check Ethernet cable connection. Contact your IT administrator to verify network settings and phone registration status. |
| Dårlig lydkvalitet (ekko, statisk) | Netværksbelastning, defekt kabel eller miljøforstyrrelser. | Check network cable for damage. Try a different Ethernet port. Reduce background noise. If issue persists, contact IT support. |
| Knapperne reagerer ikke | Midlertidig softwarefejl. | Unplug the Ethernet cable (or power adapter) for 10 seconds, then plug it back in to restart the phone. |
Tekniske specifikationer
| Feature | Specifikation |
|---|---|
| Fabrikant | CISCO |
| Mærke | Cisco |
| Modelnummer | CP-7821-3PCC-K9= (Item model number: 7821) |
| Varens vægt | 2.4 pund |
| Produktmål (L x B x H) | 11.1 x 9.2 x 2.9 tommer |
| Farve | Sort |
| Materiale Type | Plast |
| Strømkilde | Ethernet (PoE) |
| Kompatible enheder | VoIP Services, IP Networks |
| Første ledige dato | 28. juni 2016 |
Garanti og support
For information regarding the warranty of your Cisco IP Phone 7821, please refer to the documentation provided at the time of purchase or visit the official Cisco webwebsted.
For technical support, software updates, and additional resources, please visit the Cisco Support Community or contact your system administrator or authorized Cisco partner.
Cisco Support Resources:
- Officiel Cisco Webwebsted: www.cisco.com
- Cisco Support & Downloads: www.cisco.com/c/en/us/support/index.html
