Grandstream GXP2135 IP-telefon brugermanual

Indledning

This manual provides comprehensive instructions for the Grandstream GXP2135 IP Phone. The GXP2135 is an enterprise-grade IP phone designed for users with high call volumes, offering advanced features such as Gigabit speeds, multiple SIP accounts, and a color display. This guide covers the phone's components, setup procedures, operational functions, maintenance, and troubleshooting.

Pakkens indhold

Bekræft, at alle nedenstående varer er inkluderet i din pakke:

• GXP2135 phone unit
• Håndsæt med spiralledning
• Basestand
• Universal strømforsyning
• Netværkskabel (Ethernet)
• Hurtig installationsvejledning
• GPL-licensoplysninger

Fysisk overview

Familiarize yourself with the various components of the GXP2135 IP Phone.

Figur 1: Front view of the Grandstream GXP2135 IP Phone. This image displays the phone's handset, main body with a color LCD screen, numeric keypad, navigation buttons, and various function keys. The screen shows a simulated contact list.

Figur 2: Diagram highlighting key features of the Grandstream GXP2135. Icons represent HD Audio, 4-way conference, Gigabit Ethernet, Auto provisioning, BLF/speed dial, PoE, EHS headset support, Bluetooth, and Encryption security.

Figur 3: Top-down view of the Grandstream GXP2135 IP Phone, showing the layout of the handset, display, and keypad. This perspective emphasizes the physical buttons and the color screen's interface.

Nøglekomponenter:

• 2.8-tommer farve-LCD-skærm: Provides visual information, call status, and menu navigation.
• Linjetaster: Up to 8 line keys for managing multiple calls and SIP accounts.
• Softkeys: Context-sensitive keys below the display for dynamic functions.
• Navigationsplade: Til menunavigation og valg.
• Numerisk tastatur: Standard 0-9, *, # tasterne til opkald.
• Funktionstaster: Dedicated keys for features like Message, Headset, Hold, Transfer, Conference, Speakerphone, Volume.
• Håndsæt: HD audio support.
• Højttalertelefon: Full duplex speakerphone with HD audio.
• Dual Gigabit Ethernet Ports: For network connection and PC passthrough.
• Integrated PoE: Power over Ethernet support, eliminating the need for a separate power adapter if connected to a PoE-enabled switch.
• USB-port: For future expansion or accessories.
• Bluetooth: Built-in for syncing with mobile devices and Bluetooth headsets.

Opsætning

1. Tilslutning af telefonen

1. Attach the Handset: Connect the coiled handset cord to the handset jack on the phone base.
2. Connect the Base Stand: Securely attach the base stand to the bottom of the phone unit.
3. Netværks forbindelse:
   • Connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch/router.
   • If you are using a PC with the phone, connect an Ethernet cable from the PC port on the phone to your computer.
4. Powering the Phone:
   • If your network switch supports Power over Ethernet (PoE), the phone will power on automatically once connected to the LAN port.
   • If PoE is not available, connect the universal power supply to the power jack on the phone and then to an electrical outlet.

2. Indledende konfiguration

Upon initial power-up, the phone will display its network status and attempt to obtain an IP address. For detailed configuration, including SIP account setup and advanced settings, access the phone's web interface using its IP address in a web browser. Consult your network administrator or VoIP service provider for specific account details and provisioning instructions.

Betjeningsvejledning

Grundlæggende opkaldsfunktioner

• Foretag et opkald:
  • Pick up the handset, press the Speakerphone button, or press an available Line key.
  • Ring nummeret op ved hjælp af det numeriske tastatur.
  • Tryk på SENDE funktionstasten eller vent et par sekunder på automatisk opkald.
• Besvare et opkald:
  • Løft håndsættet, tryk på højttalertelefonknappen, eller tryk på den blinkende linjetast.
• Afslutning af et opkald:
  • Læg røret på, eller tryk på Højttalertelefon knap.
• Holde:
  • Under et aktivt opkald skal du trykke på Holde knappen. Linjetasten vil blinke.
  • For at genoptage opkaldet skal du trykke på den blinkende linjetast igen.
• Overførsel:
  • Under et aktivt opkald skal du trykke på Overførsel knap.
  • Dial the number of the party you wish to transfer the call to.
  • Tryk på Overførsel button again to complete the transfer (blind transfer) or wait for the party to answer and then press Overførsel (overvåget overførsel).
• Konference:
  • Under et aktivt opkald skal du trykke på Konference knap.
  • Dial the number of the second party and wait for them to answer.
  • Tryk på Konference button again to establish the three-way conference.

Avancerede funktioner

• Flere SIP-konti: The GXP2135 supports up to 4 SIP accounts, allowing you to manage calls from different lines or providers. Use the Line keys to select the desired account for outgoing calls or to answer incoming calls on a specific line.
• BLF/Speed Dial Keys: The phone features up to 32 digitally programmable BLF (Busy Lamp Field) / speed-dial keys. These can be configured to monitor the status of other extensions or to quickly dial frequently used numbers. Refer to the phone's web interface til konfiguration.
• Bluetooth-forbindelse: Pair your Bluetooth-enabled mobile devices or headsets with the GXP2135 for enhanced communication flexibility. Access Bluetooth settings via the phone's menu.
• HD-lyd: The phone supports HD audio on both the handset and speakerphone, providing clear and natural voice quality.

Opretholdelse

To ensure the longevity and optimal performance of your Grandstream GXP2135 IP Phone, follow these maintenance guidelines:

• Rensning: Brug en blød, tør klud til at rengøre telefonens overflade. Ved genstridige pletter kan du bruge en let tør klud.amp cloth with mild soap can be used, ensuring no liquid enters openings. Avoid abrasive cleaners or solvents.
• Miljø: Opbevar telefonen et rent, tørt sted, væk fra direkte sollys, overdreven varme og fugt.
• Kabler: Periodically check all cable connections (handset, network, power) to ensure they are secure and undamaged.

Fejlfinding

If you encounter issues with your GXP2135 IP Phone, try the following troubleshooting steps:

• Ingen strøm:
  • Ensure the power adapter is securely connected to the phone and a working electrical outlet.
  • If using PoE, verify that the Ethernet cable is connected to a PoE-enabled port on your switch and that the switch is powered on.
• Ingen klartone/Kan ikke foretage opkald:
  • Check the network cable connection to the LAN port.
  • Verify that the phone has obtained a valid IP address (check the phone's display or network settings).
  • Confirm that your SIP accounts are correctly registered and active (check the phone's display or web grænseflade).
  • Contact your VoIP service provider or network administrator to ensure there are no service outages or configuration issues.
• Dårlig lydkvalitet:
  • Tjek din netværksforbindelse for stabilitet og båndbredde.
  • Sørg for, at håndsættets ledning er korrekt tilsluttet.
  • Juster lydstyrken ved hjælp af lydstyrkeknapperne.
• Visningsproblemer:
  • Restart the phone by unplugging and re-plugging the power or network cable.

Specifikationer

Key technical specifications for the Grandstream GXP2135 IP Phone:

Garanti og support

For garantioplysninger, teknisk support eller yderligere assistance med din Grandstream GXP2135 IP-telefon henvises til den officielle Grandstream-håndbog. website or contact their customer support directly. Detailed documentation and firmware updates are typically available on the manufacturer's support portal.

You can also find additional resources and support information by visiting the Grandstream Support Page.