Brugermanual til Grandstream GXP2140 Enterprise IP-telefon

1. Introduktion

This manual provides detailed instructions for the installation, operation, and maintenance of your Grandstream GXP2140 Enterprise IP Phone. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

2. Pakkens indhold

Verify that all items are present in your package. If any items are missing or damaged, please contact your vendor.

• Grandstream GXP2140 IP-telefonenhed
• Handset with Coiled Cord
• Telefonstativ
• Ethernet kabel
• Strømadapter
• Hurtig installationsvejledning (ikke inkluderet i denne digitale manual)

3. Fysisk overview

Familiarize yourself with the components of your GXP2140 IP Phone.

Figur 3.1: Forside View of the Grandstream GXP2140 IP Phone. This image displays the phone's front, highlighting the color LCD screen, programmable soft keys, navigation cluster, and the main dial pad. The handset is cradled on the left side.

Figur 3.2: Vinklet View of the Grandstream GXP2140 IP Phone. This perspective shows the phone from an elevated angle, providing a clearer view of the handset, the main unit, and the slight tilt of the display for ergonomic use.

Figur 3.3: Side View of the Grandstream GXP2140 IP Phone with Stand. This image illustrates the phone's profile, demonstrating how the included stand supports the unit at an optimal viewing and operating angle.

Nøglekomponenter:

• LCD skærm: Color display for call information, menus, and status.
• Linjetaster: Four programmable keys with LED indicators for line status.
• Softkeys: Context-sensitive keys below the LCD screen for menu navigation and feature activation.
• Navigationstaster: Up, Down, Left, Right, and OK buttons for menu navigation.
• Opkaldstastatur: Standard 12-button keypad for dialing numbers.
• Funktionstaster: Dedicated keys for features like Message, Hold, Transfer, Conference, Speakerphone, Send/Redial, Mute, and Volume.
• Håndsæt: Til private samtaler.
• Højttalertelefon: Built-in speaker and microphone for hands-free communication.
• Porte: Located on the back for power, network, PC, and handset connection.

4. Opsætning

Follow these steps to set up your Grandstream GXP2140 IP Phone.

1. Fastgør telefonholderen: Align the stand with the slots on the back of the phone unit and slide it into place until it clicks securely.
2. Tilslut håndsættet: Plug one end of the coiled cord into the handset port on the phone unit and the other end into the handset.
3. Opret forbindelse til netværk: Plug one end of the Ethernet cable into the LAN port on the back of the phone and the other end into an active network port (e.g., a switch or router). If your network supports Power over Ethernet (PoE), the phone will power on automatically.
4. Connect Power (if not using PoE): If PoE is not available, connect the power adapter to the power port on the phone and then plug the adapter into a power outlet.
5. Første opstart: The phone will power on and begin the boot-up sequence. The LCD screen will display the Grandstream logo and then show network status and line information.

5. Grundlæggende betjening

This section covers the fundamental functions of your GXP2140 IP Phone.

5.1 Foretage et opkald

• Off-hook Dialing: Pick up the handset, press the Speakerphone button, or press an available Line key. Dial the number and press the Send/Redial button or wait a few seconds for automatic dialing.
• On-hook Dialing: Dial the number first, then pick up the handset, press the Speakerphone button, or press an available Line key.

5.2 Besvarelse af et opkald

• When the phone rings, pick up the handset, or press the Speakerphone button, or press the flashing Line key.

5.3 Holding a Call

• Under et aktivt opkald skal du trykke på Holde button. The line key will flash.
• To resume the call, press the flashing Line key again.

5.4 Transferring a Call

• Blindoverførsel: Under et aktivt opkald skal du trykke på Overførsel button, dial the transfer destination number, and press the Overførsel knappen igen.
• Deltog i overførsel: During an active call, press an available Line key to get a new dial tone. Dial the transfer destination number. Once the second party answers, press the Overførsel button and then the flashing Line key of the original call.

5.5 Using Speakerphone and Mute

• Tryk på Højttalertelefon button to toggle speakerphone mode on/off.
• Tryk på Stum button to mute or unmute your microphone during a call. The Mute LED will illuminate when active.

5.6 Justering af lydstyrke

• Under et opkald skal du trykke på Volumen +/- buttons to adjust the handset, headset, or speakerphone volume.
• When idle, press the Volumen +/- buttons to adjust the ringer volume.

6. Avancerede funktioner

The Grandstream GXP2140 offers several advanced features to enhance your communication experience.

• Flere linjer: The GXP2140 supports up to 4 line appearances, allowing you to manage multiple calls simultaneously.
• HD-lyd: Experience superior voice clarity with HD audio support.
• Konferenceopkald: Initiate a 5-way audio conference by pressing the Konference button during an active call.
• XML Applications: The phone supports custom XML applications for enhanced functionality and integration with business tools.
• Electronic Hook Switch (EHS) Support: For Plantronics headsets, enabling remote call control.

7. Vedligeholdelse

Proper care and maintenance will extend the life of your IP phone.

• Rensning: Brug en blød, tør klud til at rengøre telefonens overflade. Ved genstridige pletter kan du bruge en let tør klud.amp cloth with mild soap can be used, ensuring no liquid enters openings. Do not use harsh chemicals or abrasive cleaners.
• Miljø: Opbevar telefonen et tørt sted, væk fra direkte sollys, overdreven varme og fugt.
• Kabelstyring: Sørg for, at alle kabler er korrekt tilsluttet og ikke er under belastning. Undgå at bøje kablerne skarpt.

8. Fejlfinding

This section addresses common issues you might encounter with your GXP2140 IP Phone.

• Ingen strøm:
  • Check if the power adapter is securely connected to both the phone and the power outlet.
  • If using PoE, ensure the Ethernet cable is connected to a PoE-enabled port and the network switch is providing power.
  • Try a different power outlet or power adapter if available.
• Ingen klartone:
  • Verify the Ethernet cable is properly connected to the LAN port and the network.
  • Check the network status on the LCD screen. If it shows no network, contact your network administrator.
  • Ensure your SIP account is registered and active (indicated by a solid green line key LED).
• Kan ikke foretage/modtage opkald:
  • Confirm the phone has a dial tone and is registered.
  • Check if the phone's IP address is valid and can reach the SIP server.
  • Verify that the phone number being dialed is correct.
• Visningsproblemer:
  • If the screen is blank, refer to the "No Power" section.
  • If the display is frozen, try restarting the phone by unplugging and re-plugging the power.

9. Specifikationer

Key technical specifications for the Grandstream GXP2140 Enterprise IP Phone:

10. Sikkerhedsoplysninger

Overhold følgende sikkerhedsforanstaltninger for at forhindre personskade eller beskadigelse af enheden:

• Udsæt ikke telefonen for vand eller fugt.
• Do not open the phone casing; overlad al service til kvalificeret personale.
• Brug kun den medfølgende strømadapter.
• Undgå at placere telefonen i nærheden af ​​varmekilder eller i direkte sollys.
• Hold telefonen væk fra stærke elektromagnetiske felter.

11. Garanti og support

For warranty information and technical support, please refer to the documentation provided with your purchase or visit the official Grandstream website. Contact your vendor or Grandstream support directly for assistance with product issues or service requests.