1. Introduktion
The Polycom VVX 1500 is an advanced IP video phone designed for business environments, offering a comprehensive Unified Communications (UC) solution. It integrates one-touch video calling, business applications, and robust IP telephony features, making it suitable for managers and knowledge workers.
Nøglefunktioner omfatter:
- Enables simple and fast touch screen video and voice calls directly from the workspace.
- Flexible and future-proof connectivity supporting both H.323 video and SIP telephony simultaneously.
- Designed to lower travel expenses and provide quick return on investment.
- Enhances productivity by increasing remote collaboration and facilitating visual communication.
- Supports innovative third-party applications through a full browser and customizable Polycom API.
Figur 1: Forside view of the Polycom VVX 1500 IP Video Phone with its screen open, displaying a video call interface.
2. Pakkens indhold
Verify that all items are present in your Polycom VVX 1500 package:
- Polycom VVX 1500 Console
- Håndsæt
- Håndsætledning
- Ethernet Cable (CAT 5E or better)
- Strømadapter (hvis ikke bruger Power over Ethernet - PoE)
- Lynstartguide (denne manual fungerer som en detaljeret guide)
3. Opsætningsvejledning
Follow these steps to set up your Polycom VVX 1500 IP Video Phone:
- Tilslut håndsættet: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the back of the phone console.
- Opret forbindelse til netværk:
- Tilslut den ene ende af Ethernet-kablet til LAN-porten på bagsiden af telefonen.
- Tilslut den anden ende af Ethernet-kablet til en netværksswitch eller router.
- Note: If your network provides Power over Ethernet (PoE), the phone will power on automatically.
- Tilslut strøm (hvis du ikke bruger PoE): If PoE is not available, connect the power adapter to the power port on the back of the phone, then plug the adapter into a wall outlet.
- Første opstart: The phone will power on and begin its boot sequence. This may take a few minutes. The screen will display the Polycom logo and then proceed to load the operating system and network configuration.
- Netværkskonfiguration:
- The phone is typically configured to obtain an IP address automatically via DHCP.
- If static IP configuration is required, access the phone's settings menu after boot-up (refer to Section 4.3 for menu navigation).
Figur 2: Side view of the Polycom VVX 1500 IP Video Phone, illustrating the angle of the screen and the general profile af enheden.
4. Betjeningsvejledning
4.1 Foretage og modtage opkald
- Sådan foretager du et opkald: Lift the handset or press the Speakerphone button. Dial the number using the keypad and press the Urskive or Sende softkey på skærmen.
- For at besvare et opkald: Lift the handset, press the Speakerphone button, or press the Svar softkey på skærmen.
- Sådan afslutter du et opkald: Læg håndsættet på eller tryk på Afslut opkald softkey.
4.2 Videoopkald
The VVX 1500 supports one-touch video calls. Ensure your network and the recipient's device support video communication protocols (H.323 or SIP video).
- Start af et videoopkald: When making a call, if the recipient's device supports video, a video icon may appear. Tap it to initiate a video session.
- During a Video Call: Use the on-screen controls to manage video (e.g., mute camera, switch views). The integrated camera is located above the display.
4.3 Navigation og menuer
The VVX 1500 features a large touchscreen display and physical navigation buttons.
- Touchskærm: Tap icons and options directly on the screen to navigate menus, select contacts, and manage calls.
- Navigationsklynge: Use the four-way navigation buttons and the central Vælge button to move through menus and confirm selections.
- Softkeys: Context-sensitive buttons displayed on the screen directly above the physical buttons. Their function changes based on the current activity.
- Hjemknappen: Returns to the main idle screen.
4.4 Opkaldsfunktioner
- Holde: Tryk på Holde button or soft key to place an active call on hold. Press again to resume.
- Overførsel: Under et aktivt opkald skal du trykke på Overførsel funktionstasten, ring det nye nummer, og tryk derefter på Overførsel again (consulted transfer) or hang up (blind transfer).
- Konference: Under et aktivt opkald skal du trykke på Konference soft key, dial the third party, and then press Konference igen for at slutte sig til alle partier.
- Stum: Tryk på Stum button to mute your microphone during a call. The button will illuminate when muted. Press again to unmute.
5. Vedligeholdelse
To ensure the longevity and optimal performance of your Polycom VVX 1500, follow these maintenance guidelines:
- Rensning: Brug en blød, fnugfri klud lidt dampened with water to clean the phone's surfaces and screen. Avoid abrasive cleaners, solvents, or aerosol sprays, as these can damage the finish or internal components.
- Støv: Regularly dust the phone, especially around the speaker and microphone grilles, to prevent accumulation that could affect audio quality.
- Miljø: Keep the phone in a dry environment, away from direct sunlight, excessive heat, and moisture. Do not expose the phone to extreme temperatures.
- Kabler: Sørg for, at alle kabler er korrekt tilsluttet og ikke er klemt eller forstrukket.
6. Fejlfinding
This section addresses common issues you might encounter with your Polycom VVX 1500.
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Telefonen tænder ikke. | Ingen strøm fra PoE eller strømadapter. |
|
| "Config Error" or "Network Down" message. | Network connectivity issue or incorrect configuration. |
|
| Ingen klartone eller kan ikke foretage opkald. | Phone not registered with SIP/H.323 server, or network issue. |
|
| Video not working during a call. | Camera muted, network bandwidth, or recipient device incompatibility. |
|
7. Specifikationer
| Feature | Detalje |
|---|---|
| Modelnummer | 2200-18061-025 |
| Produktmål (L x B x H) | 7.5 x 7.1 x 5.9 tommer (19.05 x 18.03 x 14.99 cm) |
| Varens vægt | 1.98 pund (0.9 kilo) |
| Synlig skærmdiagonal | 7 tommer (18 cm) |
| Farve | Sort |
| Telefontype | ledning |
| Strømkilde | Ledningsbaseret elektrisk (understøtter PoE) |
| Opkaldstype | Enkelt tastatur |
| Type svarsystem | Digital |
| Kompatible enheder | H.323, SIP, IP Networks, PBX Systems |
| Mulighed for telefonmøder | 3-vejs |
| Sprog | engelsk |
| Fabrikant | POLYCOM AUDIO |
8. Garanti og support
8.1 Produktgaranti
Polycom products typically come with a limited hardware warranty. The duration and terms of the warranty may vary by region and point of purchase. Please refer to the warranty documentation provided with your product or visit the official Polycom webwebstedet for detaljerede garantioplysninger.
Note: This product is intended for business use and may require professional installation or configuration by an IT administrator or VoIP service provider.
8.2 Teknisk support
For technical assistance, configuration issues, or advanced troubleshooting, please contact your IT department or VoIP service provider. You can also find support resources, FAQs, and documentation on the official Polycom support webwebsted:
When contacting support, please have your product model number (VVX 1500) and serial number ready. The serial number is typically located on a label on the bottom of the phone console.
