1. Introduktion
The Tenveo VHDMAX Series PTZ Camera system, combined with the KB300PRO IP PTZ Camera Joystick Controller, is a professional solution designed for high-quality video conferencing, live streaming, and video production. This system features 4K Ultra HD resolution, a powerful 30x optical zoom, advanced AI auto-tracking capabilities, and versatile connectivity options including USB, HDMI, SDI, and LAN with Power over Ethernet (PoE) support. The KB300PRO controller provides precise, real-time control over multiple cameras with its 7-inch LCD screen and 4D joystick.
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Tenveo VHDMAX Series camera and KB300PRO controller to ensure optimal performance.
2. Opsætningsvejledning
2.1 PTZ Camera Setup
- Strømtilslutning: Connect the camera to a power source using the provided DC 12V/2A adapter. Alternatively, if using a PoE-enabled network, connect the camera to a PoE switch via an Ethernet cable. The camera supports PoE (802.3af) for simplified wiring.
- Video output: Connect the camera to your display or capture device using one of the available video output interfaces:
- HDMI: For direct connection to a monitor or video switcher.
- SDI: For professional long-distance video transmission.
- USB 3.0: For direct connection to a computer for video conferencing or streaming.
- LAN (RJ45): For IP streaming and control, supporting PoE.
- Lyd input/output: If external audio is required, connect an audio device (not included) to the 3.5mm LINE IN interface. The LINE OUT interface can be used to send audio to an external speaker or mixer.
- Kontrolforbindelse: For external control, connect the camera via RS232, RS485, or LAN to a compatible controller or computer.
Figure 2.1: PTZ Camera Multiple Interfaces
Figure 2.2: PoE Support for PTZ Camera
2.2 KB300PRO IP PTZ Camera Joystick Controller Setup
- Strømtilslutning: Connect the KB300PRO controller to a DC 12V-2A power source or use PoE by connecting it to a PoE-enabled network switch via the RJ45 Ethernet port.
- Netværks forbindelse: Connect the controller to your network via the Ethernet/RJ45 port. This allows IP control of PTZ cameras.
- Serial Control: For serial control of cameras, connect the controller to the camera(s) using RS232 or RS485/RS422 ports. The controller supports VISCA/PELCO-D/PELCO-P protocols.
Figure 2.3: KB300PRO Controller Back Panel Connections
2.3 Indledende konfiguration
After connecting the camera to your LAN, you can access its IP address via a web browser to configure settings. This allows for detailed camera adjustments and integration into your streaming or conferencing software (e.g., OBS, vMix, YouTube, Facebook).
Figure 2.4: Live Streaming Solutions Overview
3. Betjeningsvejledning
3.1 PTZ Camera Operation
- Pan/tilt bevægelse: The camera can be remotely controlled to rotate 350° (±175°) horizontally and 180° (±90°) vertically. This movement is designed to be smooth and silent.
- Zoom kontrol: Utilize the 30x optical zoom for detailed close-ups and the 8x digital zoom for further magnification.
- Presets: Up to 255 preset positions can be configured via RS232 and RS485 interfaces, allowing for quick recall of specific camera angles and zoom levels.
- AI Auto-Tracking: To enable AI Auto-tracking, press the dedicated [AI] button on the remote or controller. The camera will enter autoframing mode and begin tracking. Press the [AI] button again to turn off autoframing. In autoframing mode, you can track a single object or switch between different objects using the PTZ Control Keys.
- Billede kvalitet: The camera features 2D and 3D noise reduction technology, ensuring clear images even in low-light conditions.
Figure 3.1: PTZ Camera Pan/Tilt and Zoom Capabilities
Figur 3.2: AI automatisk sporing i aktion
Figure 3.3: Remote Control for AI Tracking
3.2 KB300PRO Controller Operation
- Realtidsovervågning: The 7-inch TFT LCD screen (600*1024 resolution) provides real-time monitoring, including four-screen live streaming capabilities.
- 4D-joystick: Use the variable-speed 4D joystick for precise control over camera pan, tilt, and zoom functions.
- Genvejsknapper: Utilize the 7 shortcut control buttons for quick access to frequently used functions.
- Protokol support: The controller supports multiple protocols including VISCA over IP, NDI Control, Pelco-P, Pelco-D, and Sony VISCA Compatible, allowing seamless integration with various camera systems.
Figure 3.4: KB300PRO Controller with Four-Screen Live Streaming
Figure 3.5: Variable-Speed 4D Joystick
4. Vedligeholdelse
- Rensning: Use a soft, dry cloth to clean the camera and controller surfaces. For the lens, use a specialized lens cleaning cloth and solution. Avoid abrasive cleaners or solvents.
- Miljøforhold: Sørg for, at enhederne anvendes inden for de angivne temperatur- og fugtighedsområder for at forhindre skader.
- Driftstemperatur: 0°C ~ 40°C (32°F ~ 104°F) for camera, -10°C ~ 55°C (14°F ~ 131°F) for controller.
- Driftsfugtighed: 20% ~ 80% RH (non-condensing).
- Opbevaring: Når enhederne ikke er i brug i længere perioder, skal de opbevares et køligt og tørt sted.
- Opbevaringstemperatur: -20°C ~ 60°C (-4°F ~ 140°F) for camera, -10°C ~ 60°C (14°F ~ 140°F) for controller.
- Opbevaringsfugtighed: 20% ~ 90% RH (non-condensing).
- Firmwareopdateringer: Kontroller jævnligt producentens webwebsted for firmwareopdateringer for at sikre optimal ydeevne og adgang til nye funktioner.
5. Fejlfinding
- Q: How do I enable the AI Auto tracking function?
- A: Press the [AI] button on the remote or controller to enter autoframing mode and start Auto Tracking. Press the [AI] button again to turn off autoframing. When in autoframing mode, you can track a single object and switch between different objects by pressing the PTZ Control Keys.
- Q: Will the green box always appear during the AI process?
- A: If you use a USB connection to display, the green box will not be displayed on the screen. It will be displayed when using HDMI or other connection methods.
- Q: Is the PTZ Camera compatible with Blackmagic devices?
- A: Yes, Tenveo PTZ Cameras are compatible with Blackmagic devices and IP PTZ Camera controllers. They are also compatible with OBS and other live video streaming software, supporting multi-camera video production and live streaming to YouTube, Facebook, and more.
- Q: Can the camera be mounted upside down on the ceiling?
- A: The PTZ conference camera is designed for an upright, vertical orientation and installation on a flat, level surface or tripod. While some models may support inverted mounting with specific settings, the standard design is for desktop, tripod, or PC mounting.
Figur 5.1: Ofte stillede spørgsmål
6. Specifikationer
6.1 Tenveo VHDMAX Series PTZ Camera (VHD630A)
| Feature | Specifikation |
|---|---|
| Model nr. | VHD630A |
| Sensor | 1/2.8'' CMOS |
| Effektive pixel | 2.07 MP |
| Optisk zoom | 30x |
| Digital Zoom | 8x |
| Linse | f=4.6 mm ~ 138 mm |
| Blænde | F1.8 ~ F3.6 |
| Vandret vinkel | 63.7° ~ 3.28° |
| Lodret vinkel | 37.1° ~ 1.68° |
| Diagonal vinkel | 72.5° ~ 3.63° |
| Videosignaler | 4K, 1080P60, 59.94, 50, 30, 29.97, 25, 1080I60, 59.94, 50, 30, 29.97 |
| Video output | USB 3.0, HDMI, RJ45, SDI |
| Kontrolgrænseflade | RS232, RS485, USB, NET |
| Kontrolprotokol | VISCA, Pelco-D, Pelco-P |
| Netværksprotokol | SRT, TCP/IP, HTTP, RTSP, RTMP(S), Onvif, DHCP, GB/T28181, Multicast; Support FULL NDI |
| PoE | Støtte |
| Strømforsyning | DC 12V/2A |
| Strømforbrug | 18W |
| Vandret rotation | 350° (±175°) 0.1°/s~100°/s |
| Lodret rotation | 180° (±90°) 0.1°/s~80°/s |
| Antal forudindstillinger | 255 |
| Produktstørrelse | 247.1*152*169.6 mm |
| Produktets vægt | 1.37 kg (netto) |
6.2 Tenveo KB300PRO IP PTZ Camera Joystick Controller
| Feature | Specifikation |
|---|---|
| Model nr. | KB300PRO |
| Vise | TFT LCD 7 inches, 600*1024 resolution |
| Joystick | 4D |
| Max Camera Control | 256 (with multiple protocols including NDI/IP) |
| Protokoller | VISCA over IP, NDI Control, Pelco-P, Pelco-D, Sony VISCA Compatible, ONVIF |
| Magt | DC12V-2A POE |
| Strømforbrug | ≤10W |
| Produktion | RS422 (Reserved), RS232 (Development port), RJ45 |
| Produktstørrelse | 297mm * 210mm * 140mm |
| Produktets vægt | 1.6 kg |
7. Brugertips
- Optimize AI Tracking: The AI Auto-Tracking feature is highly effective for dynamic presentations and events. Ensure good lighting conditions for optimal face recognition and tracking performance.
- Leverage Zoom Capabilities: The 30x optical zoom is powerful. Practice using it with the 4D joystick for smooth transitions between wide shots and detailed close-ups during live events.
- Multi-platform kompatibilitet: This system is universally compatible with popular video conferencing and streaming platforms like Zoom, Skype, Webex, OBS, and YouTube. Configure your camera's IP address and integrate it seamlessly with your preferred software.
- PoE for Simplified Setup: Utilize Power over Ethernet (PoE) for both the camera and controller to reduce cable clutter and simplify installation, especially in complex setups with multiple cameras.
- Preset Efficiency: Program frequently used camera positions and zoom levels as presets on the KB300PRO controller. This allows for rapid switching between different views during a live production, enhancing professionalism.
8. Garanti og support
The Tenveo VHDMAX Series 4K PTZ Conference Camera System and KB300PRO IP PTZ Camera Joystick Controller come with a 3 års garanti from the date of purchase, ensuring long-term reliability and peace of mind.
For technical support, troubleshooting assistance, or any questions regarding your product, please contact Tenveo customer service:
- WhatsApp: +86 13191616332
- E-mail: yierguoji01@163.com
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