1. Introduktion
The Dahua DHI-KTW02 is a comprehensive Wi-Fi video intercom system designed to enhance security and communication for villas and apartments. This kit includes a DHI-VTO2311R-WP Wi-Fi Villa Door Station and a DHI-VTH2621G-WP IP Indoor Monitor, enabling two-way video calls, remote access via a mobile application, and various security features.
2. Produktet er slutview
2.1 Komponenter

- DHI-VTO2311R-WP Wi-Fi Villa Door Station
- DHI-VTH2621G-WP IP Indoor Monitor
- Power Plug (Optional, depending on power method)
- Power Adapter (Optional, depending on power method)
- Alarm power ribbon cable (included with Indoor Monitor)
- Rain cover (included with Door Station)
- Mounting Bracket (included with Indoor Monitor)
2.2 Nøglefunktioner
DHI-VTO2311R-WP Wi-Fi Villa Door Station:
- Ultra slank design
- Durable PC and ABS material for indoor and outdoor use
- 1/2.8" 2-MP HD CMOS camera
- Two-way video call functionality with indoor monitors
- Ability to check video and voice messages from visitors on the indoor monitor
- Remote video call and unlocking via mobile application
- IR illumination for night vision and automatic Wide Dynamic Range (WDR)
- Integrated Wi-Fi connectivity
- IP65-klassificering for støv- og vandtæthed
- H.264 and H.265 video compression support
- Unlock function using an IC card
- Power over Ethernet (PoE) understøttelse
DHI-VTH2621G-WP IP Indoor Monitor:
- 7" TFT capacitive touchscreen with 1024 × 600 resolution
- 6-channel alarm input and 1-channel alarm output
- Integrated Wi-Fi connectivity
- Standard Power over Ethernet (PoE) support
- Monitoring capabilities for outdoor station and IP cameras (IPC)
- H.265 and H.264 video decoding
3. Specifikationer
3.1 DHI-VTO2311R-WP Wi-Fi Villa Door Station
| Kategori | Specifikation |
|---|---|
| System | |
| Hovedprocessor | Indbygget processor |
| Knaptype | Mekanisk |
| Interoperabilitet | ONVIF; CGI |
| Netværksprotokol | RTSP; DNS; P2P; UPnP; RTP; RTMP; NIPPE TIL; SSH; HTTP/HTTPS; ONVIF |
| Grundlæggende | |
| Kamera | 1/2.8" CMOS 2-MP HD camera |
| Felt af View | H: 110°; V: 62°; D: 133° |
| WDR | 120 dB |
| Støjreduktion | 3D NR; 2D NR |
| Videokomprimering | H.264; H.265 |
| Video opløsning | Main stream: 720p, WVGA, D1, and CIF; Sub stream: 1080p, WVGA, D1, QVGA, and CIF |
| Video Frame Rate | PAL: 25 fps; NTSC: 30 fps |
| Video Bit Rate | 768 kbps–8 Mbps |
| Lyskompensation | Auto IR |
| Dag/nat | Auto (ICR)/Color/B/W; Color/B/W |
| Lydkomprimering | G.711a; G.711u; PCM |
| Lydindgang | 1 |
| Lydudgang | Indbygget højttaler |
| Lydtilstand | To-vejs lyd |
| Lydforbedring | Echo suppression/digital noise reduction; Echo suppression; Digital noise reduction |
| Bit Rate Audio | 16 kHz, 16 bit |
| Fungere | |
| Kommunikationstilstand | Fuld digital |
| Låse op | Card; app; indoor monitor |
| Korttype | IC-kort |
| Auto Snapshot | Ja (SD-kort er isat i indendørsmonitoren eller dørstationen) |
| Efterlad videoer | Ja (SD-kort er isat i indendørsmonitoren eller dørstationen) |
| Web Konfiguration | Ja |
| Wi-Fi | Ja |
| Trådløs Standard | IEEE 802.11b; IEEE 802.11g; IEEE 802.11n |
| Trådløst frekvensområde | 2.4 GHz |
| Opbevaring | Micro SD-kort (maks. 256 GB) |
| Præstation | |
| Kortlæseafstand | 0 cm–3 cm (0"–1.18") |
| Udsted kort lokalt | Ja |
| Casing | PC + ABS |
| Kapacitet | |
| Kort kapacitet | 3000 |
| Havn | |
| Afslut knap | 1 |
| Påvisning af dørstatus | 1 |
| Lås kontrol | 1 |
| Netværksport | 1 × RJ-45 10/100 Mbps Ethernet-port |
| Alarm | |
| SOS | Ja |
| Generel | |
| Udseende farve | Lysegrå |
| Strømforsyning | 12–33 VDC, 1 A; Standard PoE |
| Strømadapter | Valgfri |
| Installation | Overflademontering |
| Certificeringer | CE; FCC |
| Tilbehør | Included: Alarm power ribbon cable, rain cover |
| Produktdimensioner | 160 mm × 50 mm × 30 mm (6.30" × 1.97" × 1.18") |
| Beskyttelse | IP65 |
| Driftstemperatur | –40 °C til +60 °C (–40 °F til +140 °F) |
| Driftsfugtighed | 10%–90% (RH), ikke-kondenserende |
| Driftshøjde | 0 m-3,000 m (0 ft-9,842.51 ft) |
| Strømforbrug | ≤ 3.5 W (standby), ≤ 6 W (fungerende) |
| Bruttovægt | 0.4 kg (0.88 lb) |
| Nettovægt | 0.18 kg (0.40 lb) |
3.2 DHI-VTH2621G-WP IP Indoor Monitor
| Kategori | Specifikation |
|---|---|
| System | |
| Hovedprocessor | Integreret processor |
| Netværksprotokol | RTSP; RTP; SIP; DNS; SSH |
| Grundlæggende | |
| Skærmtype | Kapacitiv touchskærm |
| Vise | 7" TFT-skærm |
| Skærmopløsning | 1024 × 600 |
| Lydkomprimering | G.711a; G.711u; PCM |
| Lydindgang | 1 |
| Lydudgang | Indbygget højttaler |
| Lydtilstand | To-vejs lyd |
| Lydforbedring | Ekkoundertrykkelse |
| Bit Rate Audio | 16 kHz; 16 bit |
| Fungere | |
| Kommunikationstilstand | Fuld digital |
| Informationsfrigivelse | Modtag og view tekstoplysninger frigivet af ledelsescentret |
| DND-tilstand | Forstyr ikke-periode kan indstilles; Forstyr ikke-tilstand |
| Antal udvidelser | Villa: 9; Lejlighed: 4 |
| Wi-Fi | Ja |
| Trådløs Standard | IEEE 802.11b; IEEE 802.11g; IEEE 802.11n |
| Trådløst frekvensområde | 2.4 GHz |
| Trådløs sikkerhedskryptering | WPA/WPA2; WPA-PSK/WPA2-PSK |
| Præstation | |
| Casing | PC + ABS |
| Havn | |
| Alarmindgang | 6 |
| Alarmudgang | 1 |
| Strømudgang | 1 (12 V/200 mA) |
| Dørklokke | Ja (brug en hvilken som helst alarmindgangsport) |
| Netværk | 1 × RJ-45 10/100 Mbps Ethernet-port |
| Alarm | |
| SOS | Ja |
| Generel | |
| Farve | Sort |
| Strømforsyning | 12 VDC 1A; Standard PoE |
| Installation | Overflademontering |
| Certificeringer | CE; FCC |
| Tilbehør | Bracket and alarm ribbon cable (included) |
| Dimensioner | 189.6 mm × 134.6 mm × 26.0 mm (7.50" × 5.30" × 1.00") |
| Driftstemperatur | –10 °C til +55 °C (+14 °F til +131 °F) |
| Driftsfugtighed | 10 %–95 % relativ fugtighed (ikke-kondenserende) |
| Driftshøjde | 0 m-3,000 m (0 ft-9,842.51 ft) |
| Strømforbrug | ≤2 W (standby); ≤6 W (working) |
| Nettovægt | 0.34 kg (0.74 lb) |
| Bruttovægt | 0.58 kg (1.27 lb) |
3.3 Dimensioner


4. Opsætning og installation
This section provides general guidelines for setting up your Dahua DHI-KTW02 video intercom system. For detailed wiring diagrams and specific mounting instructions, please refer to the full product manual (if available) or consult a professional installer.
4.1 System Application Overview

4.2 Strømforsyning
- Both the Door Station (DHI-VTO2311R-WP) and the Indoor Monitor (DHI-VTH2621G-WP) support Power over Ethernet (PoE) for simplified wiring.
- Alternatively, the Door Station can be powered by 12–33 VDC, 1 A, and the Indoor Monitor by 12 VDC 1A. An optional power adapter may be used if PoE is not available.
- Sørg for stabil strømforsyning til begge enheder.
4.3 Netværksforbindelse
- Both devices support Wi-Fi (IEEE 802.11b/g/n, 2.4 GHz) for wireless network connectivity.
- Each unit also features a 1 × RJ-45 10/100 Mbps Ethernet port for wired network connection, which is recommended for stable performance and PoE power.
- Configure network settings via the Indoor Monitor or web interface for the Door Station.
4.4 Montering
- Both the Door Station and Indoor Monitor are designed for surface mount installation.
- Use the included mounting bracket for the Indoor Monitor.
- The Door Station comes with a rain cover for outdoor protection.
- Ensure proper placement for optimal camera view and audio communication.
4.5 Indledende konfiguration
- Follow the on-screen prompts on the Indoor Monitor for initial setup.
- Download the official Dahua mobile application (DMSS) from the App Store or Google Play for remote access and control.
- Pair the Door Station and Indoor Monitor with the mobile app for full functionality.
5. Betjening
5.1 Two-Way Video Call
- When a visitor presses the call button on the Door Station, the Indoor Monitor will ring and display live video.
- Answer the call from the Indoor Monitor or the linked mobile application to initiate two-way audio and video communication.
5.2 Door Unlocking
- Unlock the door remotely from the Indoor Monitor during a call.
- Use the mobile application to unlock the door from anywhere with an internet connection.
- The Door Station supports unlocking via IC card. Up to 3000 cards can be managed.
5.3 Message Recording and Snapshot
- If an SD card (max. 256 GB) is inserted in either the Indoor Monitor or Door Station, the system can automatically take snapshots or record videos of visitors.
- Visitors can leave video or voice messages if the function is enabled and an SD card is present.
5.4 Forstyr ikke-tilstand (DND)
- The Indoor Monitor allows setting a "Do Not Disturb" period to silence incoming calls.
5.5 Alarmfunktioner
- The Indoor Monitor has 6 alarm inputs and 1 alarm output, allowing integration with other security sensors.
- Both units support SOS alarm functionality.
- The Door Station includes anti-tamper alarmfunktioner.
6. Vedligeholdelse
- Rensning: Use a soft, dry cloth to clean the surfaces of both devices. Avoid abrasive cleaners or solvents. For the touchscreen, use a screen-safe cleaning solution if necessary.
- Miljøforhold: Ensure the devices operate within their specified temperature and humidity ranges (Door Station: –40 °C to +60 °C, 10%–90% RH; Indoor Monitor: –10 °C to +55 °C, 10%–95% RH).
- Firmware opdateringer: Regularly check for and install firmware updates to ensure optimal performance and security. These are typically available through the mobile app or Dahua's official webwebsted.
- SD-kortstyring: If using an SD card for recording, periodically review og administrere gemt fodertage to prevent the card from filling up. Replace the SD card if it shows signs of degradation.
- Fysisk inspektion: Periodically inspect the devices for any signs of damage, loose connections, or obstructions to the camera or microphone.
7. Fejlfinding
Almindelige problemer og løsninger:
- Ingen strøm:
- Verify that the power supply (PoE or DC adapter) is correctly connected and providing power.
- If using PoE, ensure your network switch or injector is PoE-enabled and functioning.
- No Video/Audio during Call:
- Check network connectivity for both the Door Station and Indoor Monitor. A stable Wi-Fi or wired Ethernet connection is crucial.
- Ensure the camera lens and microphone/speaker are not obstructed.
- Genstart begge enheder.
- Cannot Unlock Door:
- Confirm the lock mechanism is correctly wired to the Door Station's lock control port.
- Ensure the IC card is properly registered and presented within the reading distance (0-3 cm).
- Check app permissions and connectivity if unlocking via mobile.
- Problemer med Wi-Fi-forbindelse:
- Ensure the Wi-Fi signal strength is adequate at the device locations.
- Verify correct Wi-Fi password and security settings (WPA/WPA2, WPA-PSK/WPA2-PSK).
- Consider using a wired Ethernet connection for improved stability.
- Mobile App Connection Problems:
- Sørg for, at din mobilenhed har en stabil internetforbindelse.
- Verify the app is updated to the latest version.
- Check if the Door Station and Indoor Monitor are properly registered and online in the app.
8. Brugertips
- Optimal effekt: While both devices support Wi-Fi, using Power over Ethernet (PoE) via an RJ45 cable can provide a more stable network connection and reliable power supply, especially for the Door Station.
- SD Card for Recording: To utilize the auto snapshot and video message features, ensure a Micro SD card (up to 256 GB) is inserted into either the Indoor Monitor or Door Station. This allows for recording visitor interactions.
- Mobile App Integration: Maximize convenience by fully setting up the mobile application (DMSS). This enables remote video calls, door unlocking, and monitoring from anywhere.
- DND Scheduling: Utilize the Do Not Disturb (DND) mode on the Indoor Monitor to schedule quiet times, preventing unwanted interruptions.
9. Support
For further assistance, technical support, or warranty information, please contact your vendor or refer to the official Dahua Technology website. Ensure you have your product model number (DHI-KTW02) and serial number ready when seeking support.
10. Produktvideo overview
Se denne video for et visuelt overblikview of the Dahua DHI-KTW02 system and its components.





