1. Introduktion
The Xiaomi C500 Smart Camera Dual Lens PTZ is an advanced indoor security camera designed for comprehensive home monitoring. Featuring dual lenses, 4 million ultra-clear pixels, and Pan-Tilt-Zoom (PTZ) capabilities, it offers a 360° panoramic view. This camera integrates multiple AI detection features such as pet detection, baby crying detection, virtual fence, and humanoid tracking, providing intelligent care and security. It supports dual-band Wi-Fi 6 for stable connectivity, full-color night vision, two-way audio communication, and flexible storage options.

2. Sikkerhedsoplysninger
- Sørg for, at kameraet er installeret et stabilt sted for at forhindre det i at falde.
- Use only the provided power adapter or a compatible 5V-2A power source.
- Keep the device away from water, moisture, and extreme temperatures (-10℃ to 45℃).
- Forsøg ikke selv at skille kameraet ad eller reparere det. Kontakt kvalificeret servicepersonale for at få hjælp.
- Protect your privacy by securing your Wi-Fi network and Mi Home app account with strong passwords.
3. Pakkens indhold
Tjek venligst pakken for følgende varer:
- Xiaomi C500 Smart Camera Dual Lens PTZ
- Power Adapter (US Plug, EU, UK, or AU adapter depending on variant)
- Monteringsbeslag og skruer
- Brugervejledning (dette dokument)

4. Produktet er slutview
The Xiaomi C500 features a dual-lens design, allowing for both a fixed wide-angle view and a pan-tilt-zoom view. The upper lens provides a 110° fixed field of view, while the lower gimbal lens offers a 58° pan-tilt field of view, enabling comprehensive coverage.


5. Specifikationer
| Feature | Detalje |
|---|---|
| Produktnavn | Xiaomi C500 Dual Lens Camera |
| Produkt model | MBC12 |
| Opløsning | 2560x1440 (4 Million pixels) |
| Videokodning | H.265 |
| Driftstemperatur | -10℃ ~ 45℃ |
| Trådløs forbindelse | Wi-Fi IEEE 802.11a/b/g/n/ac/ax 2.4GHz/5GHz, Bluetooth 5.3 |
| Understøttede systemer | Android 8.0 eller iOS 12.0 og nyere |
| Opbevaringstilstand | microSD card (supports 16GB~256GB), cloud storage, NAS network storage |
| Strømkilde | 5V-2A |
| Indbakkeadapter | Yes (Plug type varies by region) |
| Nettovægt | Ca. 305 g |
| Dimensioner | 79 mm × 77 mm × 128 mm |
| AI funktioner | Humanoid detection, Sound deterrence, Bidirectional speech, Full Color Night Vision, Pet detection, Baby crying detection, Virtual fence, Face recognition (may require activation fee) |
| CMIIT ID | 24J31G8PC500 |
| Executive Standard | GB 4943.1-2022 |

6. Opsætningsvejledning
6.1 Første tilslutning
Følg disse tre enkle trin for at tilslutte dit kamera:
- Download Mijia APP: Download and install the Mi Home (Mijia) APP on your smartphone. Ensure it is Version 9.4 or above.
- Tænd: Connect the camera to a power source using the provided adapter. The camera will power on automatically.
- Tilføj enhed: Open the Mi Home APP, log in, and follow the in-app instructions to add the Xiaomi C500 Smart Camera.

6.2 Montering af kameraet
The camera comes with a hoisting bracket for flexible installation. You can place it on a flat surface or mount it to a ceiling or wall.
- Placering: Choose a suitable location. Use the positioning sticker (if provided) to mark the drill holes.
- Bore huller: Drill holes and insert expansion nuts.
- Fastgør beslag: Fastgør monteringsbeslaget til overfladen med skruer.
- Monter kamera: Buckle the camera onto the mounting bracket and rotate it clockwise to lock it in place.
- Juster vinkel: Adjust the shaft of the bracket vertically or horizontally to achieve the desired viewvinkel.

7. Betjeningsvejledning
7.1 mi hjemmeapp-kontrol
All camera functions are controlled via the Mi Home app. Ensure your app is updated to the latest version for optimal performance.
7.2 Dual Lens and Dual Screen Viewing
The camera's dual lenses allow for simultaneous viewing of a fixed wide-angle perspective and a dynamic pan-tilt view within the Mi Home app. This 'one machine, dual screen' feature enhances monitoring capabilities.

7.3 AI Detection Features
The camera is equipped with advanced AI capabilities:
- Humanoid detektion: Identifies human shapes and tracks their movement.
- Detektion af kæledyr: Detects and tracks pets, sending notifications.
- Registrering af babygråd: Alerts you when a baby's crying is detected.
- Virtuelt hegn: Set up a virtual boundary; receive alerts if someone crosses it.
- Ansigtsgenkendelse: Identifies familiar faces and notifies you of strangers (may require activation fee).


7.4 Nattesyn
The camera provides full-color night vision in low-light conditions and enhanced infrared night vision with 16 940nm IR fill lights, ensuring clear visibility without disturbing red exposure.

7.5 Tovejslyd
Utilize the built-in microphone and large-diameter BOX speaker for clear two-way real-time calls through the Mi Home app, allowing you to communicate with people or pets in the monitored area.

7.6 Lagringsmuligheder
Kameraet understøtter tre lagringsmetoder:
- microSD-kort: Understøtter kort fra 16 GB til 256 GB.
- Cloud Storage: Available through the Mi Home app (may require subscription).
- NAS Network Storage: Til lokale netværkslagringsløsninger.

8. Vedligeholdelse
- Rensning: Tør forsigtigt kameralinsen og huset af med en blød, tør klud. Brug ikke skrappe kemikalier eller slibende rengøringsmidler.
- Softwareopdateringer: Regularly check for and install firmware updates via the Mi Home app to ensure optimal performance and security.
- Power Cycle: Hvis kameraet oplever problemer, kan du prøve at tage stikket ud af strømkilden i et par sekunder og derefter sætte det i igen.
- Lagerstyring: Periodisk vedrview og administrer dit optagede fodtøjtage, especially if using a microSD card, to ensure sufficient storage space.
9. Fejlfinding
9.1 Almindelige problemer og løsninger
- Q: The camera is not connecting to the Mi Home app.
- A: Ensure your Wi-Fi network is stable and you are using the correct password. For this China version camera, you must set the region in the Mi Home APP to "China Mainland" before attempting to connect.
- Q: Image quality is poor or blurry.
- A: Check if the camera lens is clean. Ensure there is adequate lighting in the monitored area. Verify your internet connection speed, as low bandwidth can affect streaming quality.
- Q: AI detection features are not working.
- A: Make sure the features are enabled in the Mi Home app settings. Some features like face recognition may require an activation fee or subscription. Ensure the camera's firmware is up to date.
- Q: Two-way audio is unclear.
- A: Check your smartphone's microphone and speaker. Ensure there is no excessive background noise near the camera or your phone. Adjust volume settings in the app.
10. Brugertips
- Regionsindstilling: For optimal functionality, especially with the China version of the camera, always ensure your Mi Home app's region setting is set to "China Mainland". This is crucial for successful pairing and access to all features.
- Dual-band Wi-Fi: Tag advantage of the camera's dual-band Wi-Fi 6 support by connecting it to a 5GHz network if available for potentially faster and more stable streaming, especially in areas with many 2.4GHz devices.
- Strategisk placering: Utilize the hoisting bracket to mount the camera in a high position, allowing the PTZ function to cover a wider area and minimize blind spots.
- AI Customization: Experiment with the AI detection settings (pet, baby crying, virtual fence, humanoid tracking) to tailor notifications to your specific needs and reduce false alarms.
11. Garanti og support
For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. For technical support, troubleshooting assistance, or service inquiries, please contact Xiaomi customer support or the authorized seller.





