1. Introduktion
The Retekess TD163 Wireless Calling System is designed to streamline customer service and enhance operational efficiency in various service environments such as restaurants, cafes, food trucks, clinics, and salons. This system allows staff to easily notify customers when their order is ready or when service is available, reducing wait times and improving customer satisfaction. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your TD163 system.
2. Pakkens indhold
Your Retekess TD163 system package may vary in the number of pagers included. A typical package contains:
- Keypad Transmitter (with integrated charging base)
- Coaster Pagers (quantity as per your order, e.g., 1, 5, 8, 10, 15, 20, or 30)
- Strømadapter
- Engelsk instruktionsmanual
3. Produktet er slutview
The Retekess TD163 system consists of a Keypad Transmitter and multiple Coaster Pagers. The system is designed for ease of use and durability.
3.1 Systemkomponenter
- Coaster Pager: The device given to customers, featuring a display for the pager ID and indicators for alerts.
- Keypad Transmitter: The central unit used by staff to input pager numbers and send call signals. It includes an integrated charging base for the pagers.
3.2 Nøglefunktioner
- Lang transmissionsafstand: The system offers a reliable transmission range of up to 500 meters (1640 feet) in open areas and 100-150 meters (328-984 feet) indoors, ensuring wide coverage.
Figure 2: Transmission range up to 500m in open areas. - Multiple Reminder Methods: Pagers can alert customers using 7 different combinations: Vibration, Flash, Beep, Vibration + Flash, Beep + Vibration, Beep + Flash, and Beep + Vibration + Flash. This allows customization based on the environment's noise level.
Figure 3: Seven reminder methods for pagers. - Lang ventetid: Each pager is equipped with a built-in 3.7V 300mAh rechargeable lithium battery, providing approximately 20 hours of standby time and supporting fast charging (around 3 hours).
Figure 4: Pager battery performance. - Pladsbesparende design: The keypad transmitter features an integrated dual charging base, making the system compact and tidy.
Figure 5: Space-Saving Design with Magnetic Quick-Release Interface. - Easy to Clean Keypad: The IP33 waterproof touch-sensitive keypad is designed for hygienic cleaning, preventing dirt accumulation common in traditional keypads.
Figure 6: Easy-to-clean TD163 touch keyboard. - Multiple Keyboards Support: The system allows multiple transmitter keyboards to call the same set of pagers, ideal for establishments with separate food and beverage areas.
Figure 7: Multiple keyboards can operate with the same pagers. - One-Key Shutdown: A convenient shortcut key combination on the transmitter allows for simultaneous muting or disabling of up to 999 active pagers.
Figure 8: One-Key Shutdown for multiple pagers. - Adjustable Notification Settings: Customize the alarm duration from 0 to 250 seconds and adjust the notification speed to suit different situations and customer preferences.
Figure 9: Adjustable notification speed and time. - Opladningsindikatorlys: Pagers feature a clear indicator light to show battery status: flashing for charging, steady for full, and 'LO' display for low battery.
Figure 10: Charge Indicator Light status. - Holdbar konstruktion: Built with high-quality, eco-friendly materials for long-lasting use.
Figure 11: Durable pager design. - Udvidbart system: The system can support up to 998 pagers, allowing for scalability as your business grows.
- Pre-Paired: The system is typically pre-paired at the factory, offering a plug-and-play experience right out of the box.
Figure 12: Easy to operate, plug and play.
4. Specifikationer
4.1 Generelle specifikationer
- Mærkenavn: Retekess
- Modelnummer: TD163
- Oprindelse: Fastlandet Kina
- Certificering: CE, FCC
- Batteri inkluderet: Ja
- Meget bekymrende kemikalie: Ingen
- Usage scenarios: Pager for restaurant, food truck, coffee shop
4.2 Detaljerede specifikationer
| Komponent | Specifikation | Værdi |
|---|---|---|
| Coaster Personsøger | Operation Voltage | DC 3.7V (genopladeligt batteri) |
| Standby-strøm | ≤9mA | |
| Standby tid | ≈20 timer | |
| Modtagelse af følsomhed | -110dBm | |
| Batterikapacitet | 300mAh | |
| Vægt | 46 g / 1.62 oz | |
| Størrelse | Φ80*12mm | |
| Tastatur sender | Strømindgang | DC12V/2A |
| Vægt | 196 g / 6.91 oz | |
| Størrelse | 270*90*25 mm |
5. Opsætningsvejledning
5.1 Indledende opsætning
- Pakker ud: Fjern forsigtigt alle komponenter fra emballagen.
- Tilslut strøm: Plug the provided power adapter into the Keypad Transmitter and then into a standard electrical outlet. The transmitter will power on.
- Charge Pagers: Place all Coaster Pagers onto the integrated charging base of the Keypad Transmitter. The charge indicator light on each pager will flash while charging and become steady when fully charged. Ensure pagers are fully charged before first use.
- Systemklar: The system is typically pre-paired at the factory, making it ready for immediate use after charging.
5.2 Programming Pagers (if needed)
If you need to add new pagers or re-program existing ones, follow these steps:
- Enter F2 Mode: On the Keypad Transmitter, enter the F2 programming mode. (Specific key sequence for F2 mode may be detailed in the full PDF manual, typically involves a 'Function' or 'Set' button).
- Input ID Number: Enter the desired ID number for the pager you wish to program using the numeric keypad.
- Remove Pager: Take the pager you want to program off the charging dock.
- Bekræft parring: Within 3 seconds of removing the pager, press the Call/Confirm button (often marked with a checkmark or 'Call') on the Keypad Transmitter.
- Bekræftelse: The pager will emit a beep, indicating that the ID number has been successfully modified and paired.
Video 1: Overståetview of the Retekess TD163 Pager System.
6. Betjening
6.1 Calling a Pager
- Distribute Pagers: Hand a charged pager to the customer.
- Input ID: When an order is ready or service is available, enter the corresponding pager's ID number on the Keypad Transmitter.
- Send Call: Press the Call/Confirm button (often marked with a checkmark or 'Call') on the Keypad Transmitter.
- Customer Notification: The pager will activate with its pre-set reminder mode (vibration, flash, beep, or a combination), notifying the customer.
6.2 Setting Reminder Modes
The TD163 offers 7 reminder combinations. The specific method to switch or configure these modes is typically found in the detailed English Instruction Manual. Generally, this involves entering a specific programming mode (e.g., F1, F3) on the Keypad Transmitter and selecting the desired alert type.
6.3 One-Key Shutdown
To quickly mute or disable all active pagers simultaneously, use the designated shortcut key combination on the Keypad Transmitter. This feature is useful for managing multiple calls efficiently. Refer to your full manual for the exact key combination.
6.4 Adjustable Notification Speed and Time
You can customize the alarm duration (0-250 seconds) and notification speed to match your operational needs and customer comfort. These settings are typically adjusted through the Keypad Transmitter's programming modes.
7. Vedligeholdelse
7.1 Rengøring
- Keypad Transmitter: The IP33 waterproof touch-sensitive keypad can be easily cleaned with a soft, damp cloth. Avoid using abrasive cleaners or harsh chemicals that could damage the surface.
- Coaster Pagers: Wipe pagers with a soft, damp cloth. Ensure no liquid enters the charging contacts or any openings.
7.2 Pleje af batterier
- Almindelig opladning: To maintain optimal battery life, ensure pagers are regularly placed on the charging base when not in use.
- Lavt batteri indikation: When a pager displays "LO", it indicates a low battery. Place it on the charging base immediately to prevent power loss.
Figure 16: Pager battery status indicators. - Opbevaring: If storing the system for an extended period, ensure pagers are partially charged (around 50%) and recharge them every few months to prevent deep discharge.
8. Fejlfinding
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Pager not responding to call | Out of range; Low battery; Incorrect ID entered; Pager not paired. | Move pager closer to transmitter; Charge pager; Verify correct ID input; Re-pair pager if necessary (see Section 5.2). |
| "LO" displayed on pager | Lavt batteri. | Place the pager on the charging base immediately. |
| Poor transmission range | Obstructions (thick walls, metal); Interference from other electronics. | Relocate transmitter to a more central position; Avoid placing near other strong electronic signals. |
| Tastaturet reagerer ikke | Power issue; System error. | Check power connection; Restart the transmitter by unplugging and re-plugging the power adapter. |
9. Brugertips
- Responsive Touchpad: Users have noted the keypad is very sensitive and responsive, making operation smooth and efficient.
- Adjustable Alerts: The vibration is strong and the beeping sound is loud, but both can be adjusted to suit the noise level of your environment, ensuring effective communication without being overly disruptive.
- Effektiv batterilevetid: Pagers offer a practical working time of 7-8 hours and a standby time of approximately 20 hours, with fast charging capabilities to minimize downtime.
- Skalerbarhed: The system is highly expandable, allowing you to add up to 998 pagers as your business grows, making it a flexible solution for various sizes of establishments.
10. Garanti og support
Your Retekess TD163 Wireless Calling System is backed by a commitment to quality and customer satisfaction.
- Garanti: The product comes with a 1-year warranty from the date of purchase, covering manufacturing defects.
- Støtte: For further assistance, detailed programming instructions, or any technical inquiries, please refer to the comprehensive English Instruction Manual (if a PDF version is available) or contact Retekess customer support directly. Contact information can typically be found on the product packaging or the official Retekess webwebsted.
