EWT Manuals & User Guides

EWT is a manufacturer of residential heating appliances, known for delivering high-performance electric heaters. The brand's product portfolio includes the popular Futurad series of oil-free column radiators and the Kokon series of oil column heaters. Designed with user convenience and safety in mind, EWT heaters often feature digital control displays, intelligent Eco heat modes, and programmable timers to optimize energy usage.

Associated with the Glen Dimplex group, EWT products are built to rigorous safety standards, incorporating features such as tilt switches and overheat protection. Whether for supplemental heating in living spaces or bedrooms, EWT provides reliable thermal comfort solutions with modern functionality.

• Why is my new EWT heater emitting smoke or a smell?

  During first use, the heater may emit a small amount of smoke or odor. This is normal and is caused by the burning off of a protective film on the heating element. Ventilate the room, and it should disappear quickly.

• Can I use an extension lead with my EWT radiator?

  No. Do not use the appliance with an extension lead, plug-in timer, or remote control adapter. These devices can overheat due to the high current drawn by the heater, posing a fire risk.

• What does the Intelligent (Eco) Heat mode do?

  In Intelligent (Eco) mode, the product operates at full power initially but automatically reduces and regulates output as the room approaches the desired temperature, optimizing energy efficiency.

• What should I do if my EWT heater tips over?

  If the radiator is tipped over, the tilt switch will stop it from working. Unplug the unit, allow it to cool, and then stand it back upright before reconnecting power.

• How much clearance does the heater need?

  Ensure there is a clearance of at least 300mm above the heater and 150mm on each side. Do not place it immediately below a fixed socket outlet or near flammable materials like curtains.