DREAME D15 Plus

DREAME D15 Plus robotstøvsuger og moppe brugermanual

Model: D15 Plus | Brand: DREAME

Indledning

The DREAME D15 Plus is an advanced robot vacuum and mop designed to provide comprehensive floor cleaning. It features an auto-emptying station, powerful suction, intelligent navigation, and smart home integration to simplify your cleaning routine. This manual provides essential information for the safe and efficient operation and maintenance of your device.

Hvad er der i æsken

Pak forsigtigt kassen ud, og sørg for, at alle varer er til stede og i god stand. Hvis der mangler eller er beskadigede varer, bedes du kontakte kundesupport.

Contents of the DREAME D15 Plus box including robot vacuum, auto-empty station, brushes, water tank, mop pad, dust bags, and cleaning tool.

Image: All components included in the DREAME D15 Plus package.

  • Robotstøvsuger x1
  • Auto-Emptying Base Station x1
  • Sidebørste x1
  • Vandtank x1
  • Moppepude (forinstalleret) x1
  • Dust Bags (1 pre-installed) x2
  • Cleaning Tool (pre-installed) x1
  • Brugervejledning x1

Opsætning

1. Placering af basestation

Place the auto-emptying base station against a wall in an open area, ensuring there are no obstacles within 0.5 meters (1.6 feet) to either side and 1.5 meters (4.9 feet) in front. Connect the power cable to the base station and plug it into a power outlet. Ensure the area is free from direct sunlight or strong light sources that might interfere with the robot's navigation.

DREAME D15 Plus robot vacuum docked in its auto-empty base station.

Image: DREAME D15 Plus robot vacuum docked in its auto-empty base station.

2. Første opladning

Place the robot vacuum onto the charging contacts of the base station. The robot will automatically begin charging. For first-time use, ensure the robot is fully charged before operation. This typically takes 4-6 hours.

3. Appinstallation og parring

Download the 'Dreamehome' app from your mobile device's app store. Follow the in-app instructions to pair your D15 Plus robot vacuum. The app allows for advanced control, scheduling, and mapping features.

A person using the Dreamehome app on a smartphone to control the robot vacuum.

Image: The Dreamehome app interface on a smartphone, showing control options for the robot vacuum.

4. Indledende kortlægning

Once charged and paired, initiate an initial cleaning cycle through the app. The robot will use its Smart Pathfinder LiDAR navigation to create a detailed map of your home. This map is crucial for efficient cleaning, zone cleaning, and setting up virtual boundaries.

DREAME D15 Plus robot vacuum navigating a room, illustrating its Smart Pathfinder technology and mapping capabilities.

Image: The robot vacuum using Smart Pathfinder technology to map its environment.

Betjeningsvejledning

Start og stop af rengøring

  • Starte: Press the power button on the robot or use the 'Start Cleaning' option in the Dreamehome app.
  • Pause: Press the power button during cleaning.
  • Genoptage: Press the power button again after pausing.
  • Tilbage til basen: Press the home button on the robot or select 'Return to Base' in the app.

Vacuuming and Mopping Function

The D15 Plus offers a 2-in-1 cleaning solution. Attach the mop pad and fill the water tank for simultaneous vacuuming and mopping. The app allows you to adjust water flow levels for different floor types.

Underside view of the DREAME D15 Plus showing the vacuum and mop components.

Billede: Detaljeret view of the robot's vacuum and mop components.

Tæppeforstærkningsfunktion

The D15 Plus intelligently detects carpets and automatically increases suction power to ensure deep cleaning. This feature helps remove embedded dirt and dust from carpet fibers.

DREAME D15 Plus robot vacuum on a carpet with an illustration of increased suction.

Image: The robot vacuum activating Carpet Boost on a carpeted surface.

Smart Navigation and Obstacle Avoidance

Equipped with LiDAR navigation, the D15 Plus creates precise maps and plans efficient cleaning routes. It can detect and avoid obstacles, preventing collisions and getting stuck. The robot can also climb over obstacles up to 20mm high, such as door sills.

DREAME D15 Plus robot vacuum climbing over a 20mm threshold.

Image: The robot vacuum demonstrating its ability to climb over small obstacles.

Built-in anti-fall sensors prevent the robot from falling down stairs or off ledges, ensuring safe operation in multi-level homes.

Underside view of the DREAME D15 Plus showing anti-fall sensors near an edge.

Image: Anti-fall sensors on the robot vacuum preventing it from falling.

Avancerede app-funktioner

  • Kortlægning af flere etager: The app supports creating and saving maps for multiple floors, adapting to different layouts and floor types.
  • Illustration of multi-floor mapping capability in the Dreamehome app.

    Image: Visual representation of multi-floor mapping within the app.

  • No-Go zoner: Define virtual walls or no-go zones on the map to restrict the robot from entering specific areas, such as pet feeding areas or cluttered spaces.
  • DREAME D15 Plus robot vacuum avoiding a designated no-go zone.

    Image: The robot vacuum respecting a virtual no-go zone.

  • Stemmestyring: The D15 Plus is compatible with Alexa, Siri, and Google Home. Connect your robot to your smart home assistant for convenient voice commands.
  • A person interacting with a smart speaker to control the DREAME D15 Plus robot vacuum.

    Image: Voice control integration with smart home assistants.

Opretholdelse

Regular maintenance ensures optimal performance and extends the lifespan of your DREAME D15 Plus.

1. Auto-Empty Dust Bag

The 4L dust bag in the auto-emptying station can hold debris for up to 90 days, depending on usage. Replace the dust bag when the app indicates it is full or when you notice reduced suction performance.

DREAME D15 Plus auto-empty station showing the 4L dust bag and 90-day capacity.

Image: The auto-empty station with its 4L dust bag, highlighting the 90-day capacity.

2. Vandtank og moppepude

After each mopping session, empty any remaining water from the 150ml water tank and clean the mop pad. The mop pad can be hand-washed or machine-washed. Ensure it is completely dry before reattaching.

DREAME D15 Plus robot vacuum showing its water tank and mop pad components.

Image: The robot vacuum's water tank and mop pad.

3. Floating Rubber Brush

Periodically check the floating rubber brush for tangled hair or debris. Use the provided cleaning tool to cut and remove any tangled hair. A clean brush ensures effective vacuuming and prevents damage to the motor.

Close-up of the DREAME D15 Plus floating rubber brush cleaning debris from a carpet.

Image: The floating rubber brush effectively cleaning a carpet.

4. Sensorer og opladningskontakter

Wipe the cliff sensors, wall sensors, and charging contacts on both the robot and the base station with a clean, dry cloth regularly to ensure proper functionality and charging.

Fejlfinding

If you encounter issues with your DREAME D15 Plus, refer to the following common problems and solutions:

ProblemMulig årsagLøsning
Robotten starter eller reagerer ikke.Lavt batteri; tænd/sluk-knap ikke trykket ned; robotten sidder fast.Charge the robot fully; press and hold power button; clear any obstructions.
Reduceret sugeevne.Full dust bag; clogged filter; tangled main brush.Replace dust bag; clean or replace filter; clean main brush.
Robotten sidder ofte fast.Obstacles; small rugs/cables; dirty sensors.Clear floor of small items; set no-go zones; clean sensors.
Mopping efterlader striber eller er ineffektiv.Dirty mop pad; insufficient water; incorrect water flow setting.Clean or replace mop pad; refill water tank; adjust water flow in app.
Battery error (too hot/cold).Extreme ambient temperature; battery malfunction.Move robot to a room with moderate temperature; if issue persists, contact support.

For yderligere assistance, se venligst Dreamehome-appen eller kontakt kundesupport.

Specifikationer

FeatureSpecifikation
MærkeDRØM
ModelnavnD15 Plus
Sugekraft13,000 Pa Vormax
Batterikapacitet5,200 mAh
BatterilevetidOp til 300 minutter
Støvposekapacitet4L (up to 90 days auto-empty)
Vandtankkapacitet150 ml
NavigationstypeLiDAR
KontroltypeApp Control, Voice Control (Alexa, Siri, Google Home)
Særlige funktionerAuto-Emptying, Carpet Boost, Obstacle Avoidance, Multi-Floor Mapping, Anti-Tangle Brush
Anbefalet overfladeFliser, hårdttræ, tæppe
Dimensioner (L x B x H)45.1 x 36.6 x 45.7 cm (approximate, includes base station)

Garanti og support

DREAME offers comprehensive support for its products. For official support, ensure your seller is DREAME LTDA.

Official Dreame Service in Brazil

  • Authorized Technical Assistance
  • Specialized Technical Support
  • Originale reservedele
  • Dedicated Support Channel

Kundeservice kontakt

  • Telefon: +55 11 4199 0707
  • WhatsApp: +55 11 94150 6758
  • Servicetider: Monday to Friday, 08:00 to 17:00 (BRT)

Note: No in-person service. All repairs must be scheduled via official channels.

Map of Brazil highlighting the support location and contact information for Dreame.

Image: Dreame's official service and customer support information for Brazil.

Muligheder for udvidet garanti

Extended warranty plans are available for purchase to provide additional coverage against failures and defects:

  • 12 måneders udvidet garanti: Covers failures and defects for an additional 12 months.
  • 24 måneders udvidet garanti: Covers failures and defects for an additional 24 months.

Please refer to your purchase documentation or contact customer service for details on how to purchase and activate these plans.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.