1. Introduktion
This manual provides detailed instructions for the installation, operation, and maintenance of your Volteck CTV-21W WiFi Bullet Camera. Please read this manual thoroughly before using the product to ensure proper function and safety. The Volteck CTV-21W is a 2 MP WiFi camera designed for both indoor and outdoor security monitoring, featuring motion detection, two-way audio, and night vision capabilities.

Image 1.1: Volteck CTV-21W WiFi Bullet Camera.
2. Pakkens indhold
Tjek venligst pakken for følgende varer:
- 1 x Volteck CTV-21W WiFi Bullet Camera
- 1 x vekselstrømsadapter
- 4 x Wall Mounting Plates
- 4 x vægankre
- 4 x monteringsskruer

Image 2.1: The included AC power adapter for the camera.
3. Produktet er slutview
The Volteck CTV-21W camera is equipped with several features for effective surveillance:
- 2 MP opløsning: Provides clear image quality.
- Nattesyn: Black and white night vision for monitoring in low-light conditions.
- Tovejs lyd: Indbygget mikrofon og højttaler til kommunikation.
- Bevægelsesdetektion: Sends notifications to your mobile device upon detecting movement.
- MicroSD -kortplads: Supports local storage up to 128 GB (MicroSD card not included).
- WiFi-forbindelse: Connects to your home network for remote access.

Image 3.1: Diagram illustrating key features of the Volteck CTV-21W camera.

Image 3.2: Dimensions of the Volteck CTV-21W camera.
4. Opsætningsvejledning
4.1 Montering af kameraet
- Choose a suitable location for installation, ensuring good WiFi signal strength and a clear view of the area to be monitored. The camera is designed for both indoor and outdoor use.
- Use the included mounting plates, anchors, and screws to securely attach the camera to a wall or ceiling.
- Juster kameravinklen efter behov efter montering.

Image 4.1: Volteck CTV-21W camera mounted on an exterior wall.
4.2 Strømtilslutning
- Connect the AC power adapter to the camera's power input port.
- Plug the adapter into a standard electrical outlet (100-240V AC, 50/60 Hz).
- Kameraet tændes, og en indikatorlampe viser dets status.
4.3 Appinstallation og parring
- Download Tuya Smart application from the App Store (for iOS devices) or Google Play Store (for Android devices).
- Registrer dig eller log ind på din Tuya Smart-konto.
- Follow the in-app instructions to add your Volteck CTV-21W camera. This typically involves selecting 'Add Device', choosing the camera type, and following the prompts to connect it to your WiFi network.
- Ensure your mobile device is connected to the same 2.4 GHz WiFi network as the camera during the pairing process.

Image 4.2: Control the camera using the Tuya Smart mobile application.
5. Betjeningsvejledning
5.1 Live View
Once the camera is successfully paired with the Tuya Smart app, you can access the live video feed from your mobile device. Open the app and select your camera from the device list.
5.2 Bevægelsesdetektion
The camera features motion detection. To enable or adjust settings:
- In the Tuya Smart app, navigate to your camera's settings.
- Locate the 'Motion Detection' or 'Alarm Settings' option.
- Enable motion detection and configure sensitivity levels, detection zones, and notification preferences.
- You will receive notifications on your mobile device when motion is detected.
5.3 Tovejslyd
Sådan bruger du tovejslydfunktionen:
- Mens viewing the live feed in the app, tap the microphone icon to speak through the camera's speaker.
- Tryk på højttalerikonet for at lytte til lyd fra kameraets mikrofon.
5.4 Nattesyn
The camera automatically switches to black and white night vision mode in low-light conditions. No manual configuration is typically required for this feature.
5.5 Optagelse og opbevaring
The camera supports local storage via a MicroSD card (up to 128 GB). Insert a formatted MicroSD card into the designated slot on the camera. You can configure recording settings (e.g., continuous recording, event-triggered recording) within the Tuya Smart app. Recorded footage kan tilgås og genbrugesviewed gennem appen.
6. Vedligeholdelse
- Rensning: Brug en blød, tør klud til at rengøre kameralinsen og huset. Brug ikke skrappe kemikalier eller slibende rengøringsmidler.
- Firmwareopdateringer: Periodically check the Tuya Smart app for available firmware updates. Keeping the firmware updated ensures optimal performance and security.
- Miljøforhold: Ensure the camera is not exposed to extreme temperatures or direct water immersion, despite its outdoor rating.
7. Fejlfinding
7.1 Kameraet tænder ikke
- Check if the power adapter is securely connected to both the camera and the electrical outlet.
- Verify that the electrical outlet is functioning correctly by plugging in another device.
7.2 Kan ikke oprette forbindelse til WiFi
- Ensure your WiFi network is 2.4 GHz. The camera may not support 5 GHz networks.
- Kontroller, at den indtastede WiFi-adgangskode i appen er korrekt.
- Flyt kameraet tættere på din WiFi-router for at forbedre signalstyrken.
- Restart your router and the camera, then attempt the pairing process again.
7.3 Dårlig billedkvalitet
- Rengør kameralinsen med en blød klud.
- Ensure there is adequate lighting in the monitored area, especially during the day.
- Tjek din internetforbindelses hastighed, da en langsom forbindelse kan påvirke streamingkvaliteten.
7.4 Bevægelsesdetektion virker ikke
- Verify that motion detection is enabled in the Tuya Smart app settings.
- Juster bevægelsesdetektionens følsomhed.
- Check the notification settings on your mobile device to ensure app notifications are allowed.
8. Specifikationer
| Feature | Specifikation |
|---|---|
| Modelnavn | CTV-21W |
| Producentens modelnummer | 49559 |
| Opløsning | 2 MP |
| Kamera Voltage | 12 V DC |
| Camera Current | 1 A |
| Adapter Voltage | 100 V AC - 240 V AC |
| Adapter Current | 200 mA - 150 mA |
| Adapter Frequency | 50 Hz / 60 Hz |
| Forbindelsesprotokol | Wi-Fi (2.4 GHz) |
| Speciel funktion | Nattesyn |
| Brugsmiljø | Udendørs, Indendørs |
| Monteringstype | Vægmontering |
| Opbevaring | MicroSD-kort op til 128 GB (medfølger ikke) |
| Dimensioner (L x B x H) | 10.74 x 21.49 x 10.11 cm |
| Vægt | 370 g |
| Farve | Hvid |
9. Garanti og support
The Volteck CTV-21W camera typically comes with a 1 års garanti from the date of purchase, as indicated on the product packaging. Please retain your proof of purchase for warranty claims.
For technical support, troubleshooting assistance, or warranty inquiries, please refer to the contact information provided on the product packaging or visit the official Volteck website. Ensure you have your product model number (CTV-21W) and proof of purchase ready when contacting support.

Image 9.1: Product packaging indicating a 1-year warranty.