SANNCE 10CH 5MP NVR Wireless CCTV Security Camera System User Manual

1. Introduktion

This manual provides detailed instructions for the installation, operation, and maintenance of your SANNCE 10CH 5MP NVR Wireless CCTV Security Camera System. Please read this manual thoroughly before using the product to ensure proper setup and functionality. Keep this manual for future reference.

2. Produktet er slutview

The SANNCE 10CH 5MP NVR Wireless CCTV Security Camera System is designed to provide comprehensive surveillance for your property. It features 5.0MP cameras for crystal-clear images, dual WiFi modules for flexible connectivity, and advanced human AI detection to minimize false alerts. The system includes a 1TB HDD for local storage and supports remote access via the SANNCE Sight app.

Nøglefunktioner:

• 5.0MP Super HD-opløsning: Delivers sharper and more detailed video than 1080P systems.
• Dual WiFi Modules: Enables wireless connection for both the NVR to cameras and the NVR to your home network.
• Human AI Detection: Reduces false alarms by distinguishing human motion from other movements.
• Tovejs lyd: Built-in microphone allows for clear communication through the cameras.
• IP66 Vandtætte Kameraer: Designed to withstand various weather conditions for outdoor and indoor use.
• 1TB harddisk inkluderet: Giver ample local storage for continuous recording.
• Fjernadgang: Monitor your property from anywhere using the SANNCE Sight app on iOS/Android devices.

3. Systemopsætning

Follow these steps to set up your SANNCE Wireless CCTV Security Camera System.

3.1 Udpakning og første inspektion

1. Pak forsigtigt alle komponenter ud af kassen.
2. Kontroller, at alle varer, der er anført på pakkelisten, er til stede og ubeskadigede.
3. If any items are missing or damaged, contact SANNCE customer support immediately.

3.2 Tilslutning af NVR

1. Tilslut NVR'en til en strømkilde ved hjælp af den medfølgende strømadapter.
2. Connect the NVR to a monitor using an HDMI or VGA cable (not included) to view systemets grænseflade.
3. Connect a USB mouse (included) to the NVR for navigation.
4. For internet access, the NVR can connect wirelessly to your home Wi-Fi network or via an Ethernet cable to your router.

Figure 3.2.1: NVR connectivity options, illustrating both wired and wireless internet connections and wireless camera pairing.

3.3 Kamerainstallation og parring

The cameras are designed for easy plug-and-play setup. They will automatically pair with the NVR once powered on.

1. Mount the cameras in desired locations, ensuring they are within range of the NVR's wireless signal.
2. Tilslut hvert kamera til en stikkontakt ved hjælp af den tilhørende strømadapter.
3. Once powered, the cameras will automatically connect to the NVR. You should see their video feeds appear on the connected monitor.
4. If a camera does not connect, ensure it is within range and try restarting both the camera and the NVR.

Figure 3.3.1: Optimal camera placement for secure and stable wireless connection, demonstrating coverage up to 300 meters.

3.4 Mobile App Setup (SANNCE Sight)

1. Download the free SANNCE Sight app from your device's app store (iOS/Android).
2. Opret en ny konto, eller log ind, hvis du allerede har en.
3. Add your NVR system by scanning the QR code displayed on the NVR's monitor or by manually entering the device ID.
4. Når du har tilføjet det, kan du view live feeds, playback recordings, and configure settings remotely.

4. Betjeningsvejledning

This section covers the basic operation of your SANNCE security system.

4.1 Live View og afspilning

• På skærmen: Use the USB mouse to navigate the NVR interface. Double-click a camera feed to view det i fuld skærm.
• Via SANNCE Sight App: Open the app, select your device, and tap on a camera to view its live feed. Use the playback function to review optaget footage.

Figure 4.1.1: Intelligent human detection in action, highlighting customizable detection zones for accurate alerts.

4.2 Tovejs lydkommunikation

The cameras are equipped with a high-performance microphone for two-way audio.

• From the SANNCE Sight app's live view, tryk på mikrofonikonet for at tale gennem kameraet.
• Tap the speaker icon to hear audio from the camera's location.

Figure 4.2.1: Two-way audio communication and real-time alerts via the SANNCE Sight app.

4.3 Bevægelsesdetektion og advarsler

Configure human AI detection to receive accurate alerts.

• Access the NVR's menu or the SANNCE Sight app settings to enable and customize human AI detection zones and sensitivity.
• When human motion is detected, you will receive instant push notifications on your phone and email alerts with snapshots.

4.4 Optagelse og opbevaring

The system supports continuous recording, scheduled recording, and motion-triggered recording.

• Lokal opbevaring: The included 1TB HDD stores recorded footage. The NVR supports up to 6TB HDD for expanded storage.
• Cloud Storage: Optional cloud storage services may be available for off-site backup. Refer to the SANNCE Sight app for details.
• H.264+ Kompression: Utilizes advanced video compression to minimize storage space while maintaining video quality.

Figure 4.4.1: Storage options including local HDD and cloud, alongside Alexa integration.

Figure 4.4.2: H.264+ compression efficiency compared to H.264.

4.5 Nattesyn

The cameras provide clear infrared night vision up to 30 meters (98 feet).

Figure 4.5.1: Infrared night vision coverage extending up to 30 meters.

4.6 Alexa-integration

The system supports integration with Alexa devices for hands-free control.

• Enable the SANNCE skill in your Alexa app.
• Link your SANNCE account.
• Brug stemmekommandoer til view camera feeds on compatible Alexa devices (e.g., "Alexa, show me the front door camera").

Figur 4.6.1: Viewing camera feed via Amazon Alexa.

5. Vedligeholdelse

Regelmæssig vedligeholdelse sikrer optimal ydeevne og levetid for dit sikkerhedssystem.

5.1 Rengøring af kamera

• Rengør kameralinserne regelmæssigt med en blød kludamp klud til at fjerne støv, snavs eller vandpletter, der kan blokere view.
• Avoid using harsh chemicals or abrasive materials that could damage the lens coating.

Figure 5.1.1: IP66 waterproof camera designed for extreme weather conditions.

5.2 NVR and Hard Drive Maintenance

• Sørg for, at NVR'en er placeret et godt ventileret område for at forhindre overophedning.
• Regularly check the hard drive status through the NVR's system settings.
• Back up important footage periodically, especially before performing any system resets or firmware updates.

5.3 firmwareopdateringer

• Check the SANNCE official website or the SANNCE Sight app for available firmware updates.
• Follow the provided instructions carefully when performing firmware updates to avoid system damage.

6. Fejlfinding

This section addresses common issues you might encounter with your SANNCE security system.

6.1 Ingen videoudgang på skærmen

• Tjek kabler: Sørg for, at HDMI/VGA-kablet er korrekt tilsluttet til både NVR'en og skærmen.
• Magt: Verify that the NVR and monitor are powered on.
• Inputkilde: Confirm the monitor's input source is set correctly (HDMI/VGA).

6.2 Cameras Not Connecting to NVR

• Magt: Sørg for, at alle kameraer er tændt.
• Afstand/forhindringer: Cameras should be within the NVR's wireless range (up to 300M without obstacles). Walls and other structures can reduce signal strength.
• Genstart: Try rebooting both the NVR and the cameras.
• Kompatibilitet: This system is designed for SANNCE wireless cameras. Ensure you are using compatible cameras.

6.3 Cannot Access System Remotely via App

• NVR Internet Connection: Verify that the NVR is connected to your home network (wired or wireless) and has internet access.
• App-login: Ensure you are logged into the SANNCE Sight app with the correct account credentials.
• Enhed tilføjet: Confirm that your NVR system has been successfully added to your SANNCE Sight account.
• Netværksindstillinger: Check your router's firewall settings if you experience persistent connection issues.

6.4 Incorrect Password for NVR

• Standard adgangskode: If this is the first time logging in, try the default password (refer to the quick start guide or NVR screen).
• Nulstilling af adgangskode: If you have forgotten your password, follow the password reset procedure on the NVR interface or contact SANNCE support for assistance.

6.5 Falske bevægelsesalarmer

• Human AI Detection: Ensure human AI detection is enabled and configured correctly.
• Følsomhed: Adjust the motion detection sensitivity settings in the NVR or app.
• Registreringszoner: Customize detection zones to exclude areas with frequent non-human movement (e.g., trees swaying, busy roads).

7. Specifikationer

8. Garantioplysninger

SANNCE products typically come with a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product packaging or visit the official SANNCE webwebsted. Gem din købsbevis til garantikrav.

9. Kundesupport

If you encounter any issues or have questions regarding your SANNCE 10CH 5MP NVR Wireless CCTV Security Camera System that are not covered in this manual, please contact SANNCE customer support:

• Webwebsted: Visit the official SANNCE webwebsted med ofte stillede spørgsmål, supportressourcer og kontaktoplysninger.
• E-mail: Refer to your product packaging or the SANNCE webwebsted for kundesupportens e-mailadresse.
• Telefon: Check the SANNCE webwebsted for tilgængelige telefonsupportnumre.

When contacting support, please have your product model number (N48WHE100) and purchase information ready.