1. Introduktion
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Tiandy TC-C38WS 8MP IR Bullet Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. Retain this manual for future reference.
2. Sikkerhedsoplysninger
- Sørg for, at strømforsyningen voltage is correct before connecting the camera.
- Udsæt ikke kameraet for ekstreme temperaturer, fugtighed eller ætsende miljøer.
- Avoid pointing the camera directly at strong light sources, as this may damage the image sensor.
- Handle the camera with care. Do not drop or subject it to strong impact.
- Al installation og service skal udføres af kvalificeret personale.
- Afbryd strømmen før rengøring eller vedligeholdelse.
3. Pakkens indhold
Verify that all items are present and in good condition upon opening the package. If any items are missing or damaged, contact your supplier immediately.
- Tiandy TC-C38WS 8MP IR Bullet Camera
- Monteringsudstyr (skruer, vægdyvler)
- Lynstartguide (se denne manual for detaljerede instruktioner)
- Vandtæt stik til Ethernet-kabel
4. Produktet er slutview
4.1 Kamerakomponenter
The Tiandy TC-C38WS camera features a robust full metal housing designed for outdoor use. Key components include the lens, IR LEDs, microphone, and mounting bracket.

Figur 4.1: Forsiden view of the Tiandy TC-C38WS IR Bullet Camera, showing the lens, IR illuminators, and the Tiandy logo on the white metal housing.

Figur 4.2: Vinklet view of the Tiandy TC-C38WS IR Bullet Camera, highlighting the adjustable mounting bracket and the camera's robust construction.
4.2 Nøglefunktioner
- Høj opløsning: Up to 3840x2160 at 20fps (8 Megapixels) for clear imaging.
- Billedsensor: 1/2.8" CMOS Sensor for enhanced low-light performance.
- Bredt dynamisk område (WDR): 120dB WDR for balanced images in high-contrast scenes.
- Smart IR: Infrared illumination with a range of up to 50 meters (164 feet) for night vision.
- Fast objektiv: Available in 2.8mm focal length, providing a wide horizontal field of view på 100.1 °.
- Opbevaring om bord: Built-in MicroSD card slot supporting up to 512 GB for local recording.
- Indbygget mikrofon: For audio monitoring.
- Strømindstillinger: Supports 12VDC and Power over Ethernet (PoE 802.3af).
- Videoanalyse: Includes Tripwire and Perimeter detection.
- Full Metal Housing: Durable construction suitable for outdoor environments.
5. Opsætning
5.1 Fysisk installation
The camera is designed for wall or ceiling mounting. Ensure the mounting surface is strong enough to support the camera's weight.
- Vælg en placering: Vælg en placering, der tilbyder det ønskede felt view and is within reach of power and network cables.
- Mark Drilling Holes: Use the mounting template (if provided) or the camera base to mark the positions for drilling holes.
- Bore huller: Drill pilot holes and insert wall plugs if mounting on masonry.
- Sikre kameraet: Attach the camera's mounting bracket to the surface using the provided screws.
- Juster vinkel: Loosen the adjustment screws on the bracket to pan (0-360°), tilt (0-75°), and rotate (0-360°) the camera to the desired viewSpænd skruerne, når de er justeret.

Figur 5.1: Dimensional drawing of the Tiandy TC-C38WS camera, showing measurements in millimeters for installation planning.
5.2 Ledningsføring og strømtilslutning
The camera supports both 12VDC power and Power over Ethernet (PoE).
- Ethernet-forbindelse: Connect a standard RJ45 Ethernet cable to the camera's network port. Use the waterproof connector for outdoor installations to protect against moisture.
- Strømtilslutning (hvis ikke PoE anvendes): Connect a 12VDC power adapter (not included) to the camera's power input. Ensure the power supply meets the camera's requirements.
- PoE-forbindelse: If using a PoE-enabled switch or injector, simply connect the Ethernet cable. Power will be supplied through the network cable, eliminating the need for a separate power adapter.
5.3 Indledende konfiguration
After physical installation and power-up, the camera can be accessed and configured via a network connection.
- Netværks forbindelse: Ensure the camera is connected to your local network.
- IP Address Discovery: Use the manufacturer's IP search tool or a network scanner to find the camera's IP address on your network.
- Adgang Web Interface: Åbn a web browser and enter the camera's IP address. You will be prompted to log in. Refer to the camera's default credentials (usually found in the quick start guide or on the camera label).
- Skift standardadgangskode: Af sikkerhedsmæssige årsager skal du straks ændre standardadgangskoden ved første login.
- Grundlæggende indstillinger: Configure network settings, date and time, and video stream parameters as needed.
6. Betjeningsvejledning
6.1 Live View og optagelse
Få adgang til kameraets web interface or a compatible Network Video Recorder (NVR) software to view live footage and manage recordings.
- Levende View: Navigate to the 'Live View' section in the web interface to see real-time video from the camera.
- Manuel optagelse: Most NVRs or software clients allow for manual recording initiation.
- Planlagt optagelse: Set up recording schedules based on time or events (e.g., motion detection).
- Afspilning: Use the playback function in your NVR or software to review optaget footage from the MicroSD card or network storage.
6.2 Avancerede funktioner
- Bevægelsesdetektion: Configure motion detection zones and sensitivity in the camera's settings. When motion is detected, the camera can trigger recording, send notifications, or activate alarms.
- Smart IR: The camera automatically adjusts IR intensity to prevent overexposure of objects close to the camera, ensuring balanced night vision.
- WDR (bredt dynamisk område): Enable WDR in settings to improve image clarity in scenes with both very bright and very dark areas.
- Opbevaring om bord: Insert a MicroSD card (up to 512 GB) into the designated slot. Configure recording settings to utilize local storage for continuous or event-based recording.
- Videoanalyse: The camera supports Tripwire and Perimeter detection. Configure these features in the 'Event' or 'Smart Analysis' section of the web interface to define specific detection rules and actions.
- Lyd: The built-in microphone allows for audio monitoring. Ensure audio recording is enabled in the settings if desired.
7. Vedligeholdelse
- Rensning: Regularly clean the camera lens with a soft, dry cloth. For stubborn dirt, use a mild lens cleaning solution. Do not use harsh chemicals.
- Firmwareopdateringer: Periodically check the Tiandy official website for firmware updates. Updating firmware can improve performance, add new features, and enhance security. Follow the provided instructions carefully during the update process.
- Lagerstyring: If using a MicroSD card, regularly check its status and ensure it has sufficient space. Back up important recordings as needed.
- Kabelinspektion: Periodically inspect all cables and connections for wear, damage, or corrosion, especially in outdoor environments.
8. Fejlfinding
| Problem | Mulig årsag | Løsning |
|---|---|---|
| No image on live view | No power; Network connection issue; Incorrect IP address | Check power supply/PoE; Verify Ethernet cable connection; Confirm camera's IP address and network settings. |
| Billedet er sløret eller uklart | Dirty lens; Condensation; Incorrect focus (less likely with fixed lens) | Clean the lens; Allow camera to acclimate to temperature; Ensure protective film is removed. |
| Nattesyn virker ikke | IR LEDs blocked; IR settings disabled | Clear any obstructions; Check IR settings in the web interface. |
| Kan ikke få adgang til kameraet via netværket | IP address conflict; Firewall blocking; Incorrect network settings | Check for IP conflicts; Adjust firewall settings; Verify camera and router network configurations. |
| Bevægelsesdetektion udløses ikke | Sensitivity too low; Detection zone not configured; Event actions not set | Increase sensitivity; Redraw detection zones; Configure recording or notification actions for motion events. |
9. Specifikationer
The following table details the technical specifications of the Tiandy TC-C38WS camera:
| Feature | Specifikation |
|---|---|
| Model | TC-C38WS I5/E/Y/M/2.8mm/V4.0 |
| Billedsensor | 1/2.8" CMOS |
| Maks. Opløsning | 3840x2160 (8MP) |
| Billedhastighed | Up to 20fps (3840x2160), 30fps (1280x720) |
| Min. Belysning | Color: 0.003Lux@ (F1.6, AGC ON), B/W: 0Lux with IR |
| Linsetype | Fast, 2.8 mm |
| Felt af View (FOV) | Horizontal: 100.1° (2.8mm) |
| IR Range | Up to 50m (164 feet) with Smart IR |
| Bredt dynamisk område (WDR) | 120dB |
| Videokomprimering | S+265/H.265/H.264/M-JPEG |
| Audio I/O | Indbygget mikrofon |
| Opbevaring om bord | MicroSD-kortslot, op til 512 GB |
| Network interface | 1 RJ45 10M / 100M selvadaptiv Ethernet-port |
| Protokoller | TCP/IP, HTTP, HTTPS, DHCP, DNS, RTSP, etc. |
| Strømforsyning | 12VDC, PoE (802.3af) |
| Strømforbrug | Refer to product label for exact consumption |
| Materiale til hus | Fuldt metalhus |
| Dimensioner | 6.33 x 2.68 x 2.93 tommer (ca. 160.7 x 68 x 74.4 mm) |
| Vægt | 1.21 pund (ca. 0.55 kg) |
| Driftstemperatur | Refer to product datasheet |
| Beskyttelse mod indtrængen | Refer to product datasheet (typically IP66/IP67 for outdoor cameras) |
10. Garanti og support
For warranty information, please refer to the warranty card included with your product or consult your point of purchase. Tiandy provides technical support for its products. For assistance, please visit the official Tiandy website or contact their customer service department with your product model and serial number.
Note: Specifications and features are subject to change without notice. Always refer to the latest product documentation from the manufacturer.





