POLY Blackwire 3310

Poly Blackwire 3310 USB-A MS Monaural Headset User Manual

Model: Blackwire 3310 (212703-01)

Indledning

The Poly Blackwire 3310 USB-A MS Monaural Headset is designed for clear communication and comfort, connecting to your PC or Mac via USB-A. This headset is certified for Microsoft Teams and compatible with various other collaboration and voice platforms. It features wideband audio, a noise-canceling microphone, and enhanced digital signal processing (DSP) for optimal sound quality.

Person using Poly Blackwire 3310 headset with a laptop during a video call

Figur 1: User wearing the Poly Blackwire 3310 headset during a virtual meeting.

Pakkens indhold

Bekræft, at din pakke indeholder følgende varer:

  • Poly Blackwire 3310 USB-A MS Monaural Headset
  • USB-A Cable (integrated)
Poly Blackwire 3310 USB-A MS Monaural Headset, showing the headset and inline controls

Figur 2: The Poly Blackwire 3310 headset with its integrated USB-A cable and inline controls.

Opsætning

The Blackwire 3310 headset is designed for plug-and-play simplicity. Follow these steps to connect and begin using your headset:

  1. Tilslut til computer: Locate an available USB-A port on your PC or Mac. Insert the USB-A connector from the headset cable into the USB-A port.
  2. Systemgenkendelse: Your computer should automatically detect and install the necessary drivers for the headset. This process may take a few moments.
  3. Lydindstillinger: Once connected, verify that the Poly Blackwire 3310 is selected as the default audio input and output device in your computer's sound settings and within your communication applications (e.g., Microsoft Teams, Zoom, Skype).
Close-up of the Poly Blackwire 3310 USB-A connector and inline controls

Figur 3: Detail of the USB-A connector and inline control unit for easy connection.

Betjeningsvejledning

The headset features an inline control unit for managing calls and audio settings.

  • Besvar/afslut opkald: Tryk på Opkaldskontrol button (typically a phone icon) to answer an incoming call or end an active call.
  • Lydstyrke op/ned: Brug + og - knapper til at justere lyttelydstyrken.
  • Slå lyden fra/til: Tryk på Stum knappen (mikrofonikon) for at slå lyden fra på din mikrofon under et opkald. Tryk på den igen for at slå lyden til.
  • Mikrofonpositionering: Position the flexible microphone boom approximately two finger-widths from the corner of your mouth for optimal voice pickup.
  • SoundGuard-teknologi: The headset incorporates SoundGuard technology to protect against sound levels above 118 dBA, ensuring comfortable listening.

Komfort og pasform

For extended use, proper fit is essential. The Blackwire 3310 is designed for comfort with adjustable components:

  • Justering af pandebånd: Extend or retract the headband to ensure a snug yet comfortable fit over your head. The padded headband should rest gently.
  • Placering af ørepuder: The soft ear cushion should sit comfortably on your ear. The monaural design means it covers one ear, allowing you to remain aware of your surroundings.
  • Microphone Boom Rotation: The microphone boom is flexible and can be rotated 180 degrees, allowing you to wear the headset with the earpiece on either your left or right ear. Adjust the boom to bring the microphone close to your mouth.

Opretholdelse

For at sikre dit headsets levetid og optimale ydeevne skal du følge disse vedligeholdelsesretningslinjer:

  • Rensning: Gently wipe the ear cushion and headband with a soft, damp klæde. Undgå at bruge skrappe kemikalier eller slibende rengøringsmidler.
  • Opbevaring: When not in use, store the headset in a clean, dry place, away from extreme temperatures and direct sunlight.
  • Kabelpleje: Undgå skarpe bøjninger eller for meget træk i USB-kablet for at forhindre skader.

Fejlfinding

Hvis du støder på problemer med dit Blackwire 3310-headset, kan du prøve følgende løsninger:

ProblemLøsning
Ingen lyd fra headset
  • Ensure the USB-A connector is fully inserted into the computer's port.
  • Check your computer's sound settings to confirm the Blackwire 3310 is selected as the default playback device.
  • Verify that the volume on the inline control unit is not set to minimum or muted.
  • Genstart din computer.
Mikrofon virker ikke
  • Ensure the microphone is not muted via the inline control unit or within your software application.
  • Check your computer's sound settings to confirm the Blackwire 3310 is selected as the default recording device.
  • Juster mikrofonarmen tættere på din mund.
  • Test the microphone with another application or on a different computer.
Dårlig lydkvalitet
  • Ensure the USB-A connection is secure.
  • Close other applications that might be consuming significant system resources.
  • Test the headset on a different USB port or computer to rule out port or system issues.

Specifikationer

ModelnavnBlackwire 3310 BW3310-M USB-A
ForbindelsesteknologiKablet (USB-A)
BærestilMonaural (One Ear), Over-the-Head
StøjkontrolActive Noise Cancellation (Microphone), SoundGuard (Acoustic Limiting)
MikrofonFlexible, Noise-Canceling Boom
LydydelseWideband Audio, Enhanced Digital Signal Processing (DSP)
KontrolelementerInline Call Control (Answer/End, Volume Up/Down, Mute)
KompatibilitetPC, Mac; Certified for Microsoft Teams
Varens vægt102 gram (3.6 ounce)
MaterialeLeather (ear cushion, carrying case)
Produktdimensioner0.04 x 0.04 x 0.04 tommer (omtrentligt, ifølge kilden)

Garanti og support

For information regarding the product warranty, please refer to the official Poly website or the warranty card included with your purchase. Poly provides customer support for technical assistance and service inquiries.

Online support: Visit the official Poly support webwebsted med ofte stillede spørgsmål, driverdownloads og kontaktoplysninger.

Kontaktoplysninger: Refer to your product packaging or the Poly webwebsted for regionale kundeservicekontaktoplysninger.