TENVIS T3875D WiFi IP Camera User Manual

1. Introduktion

This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your TENVIS T3875D WiFi IP Camera. Please read this manual thoroughly before using the product to ensure proper setup and optimal performance. Keep this manual for future reference.

The TENVIS T3875D is a Full HD 1080P outdoor motorized IP camera featuring 5X optical zoom, speaker, microphone, and MicroSD card support, compatible with ONVIF protocols.

2. Produktet er slutview

2.1 Pakkens indhold

• TENVIS T3875D WiFi IP Camera
• Power Adapter (AC 220V with Italian socket, output DC 12V 1A)
• Monteringsskruer og -dybler
• Ethernet-kabel (til første opsætning eller kabelforbindelse)
• Brugervejledning (dette dokument)

2.2 Kamerakomponenter

Familiarize yourself with the main components of your TENVIS T3875D camera:

3. Opsætning og installation

3.1 Montering af kameraet

The TENVIS T3875D is designed for outdoor use and is IP66 weatherproof. Choose a suitable location for mounting, ensuring a clear field of view og adgang til en strømkilde.

1. Marker borepunkterne på væggen ved hjælp af monteringsbeslaget som skabelon.
2. Bor huller og isæt de medfølgende vægdyvler.
3. Fastgør monteringsbeslaget til væggen med skruerne.
4. Fastgør kameraet til monteringsbeslaget.
5. Adjust the camera's angle as needed after initial setup.

3.2 Tænd

Connect the provided power adapter to the camera's power input and then plug it into a suitable electrical outlet. The camera will initiate its self-test sequence.

3.3 Netværksforbindelse

The camera supports both Wi-Fi (802.11n, WPA, WPA2) and Ethernet (10/100M) connections.

3.3.1 Wired Connection (Recommended for initial setup)

1. Tilslut den ene ende af et Ethernet-kabel til kameraets Ethernet-port.
2. Tilslut den anden ende af Ethernet-kablet til din router eller netværksswitch.
3. Ensure your router has DHCP enabled for automatic IP address assignment.

3.3.2 Trådløs forbindelse

Wireless setup is typically done via the mobile application after the camera is initially connected to the network (either wired or via P2P QR code setup).

• P2P (Plug & Play) Setup: Download the "TENVISTY" app (available for Android and iOS). Scan the QR code on the product to quickly connect the camera to your smartphone/tablet. This method simplifies network configuration.
• Manual Wi-Fi Configuration: Hvis du bruger web interface or a different app, you may need to manually select your Wi-Fi network (SSID) and enter the password.

3.4 Installation af microSD-kort

The camera supports MicroSD cards up to 128GB for local storage of recordings.

1. Locate the MicroSD card slot on the camera (refer to Figure 2.2.3). It is usually protected by a cover.
2. Åbn forsigtigt dækslet.
3. Insert the MicroSD card into the slot with the contacts facing down until it clicks into place.
4. Close the cover securely to maintain the camera's weather resistance.
5. Format the MicroSD card via the camera's settings in the app or web interface for optimal ydeevne.

4. Betjening af kameraet

4.1 Adgang til kameraet

You can access and control your camera using the official TENVISTY app or a web browser.

4.1.1 Using the TENVISTY App

• Download "TENVISTY" from the App Store (iOS) or Google Play Store (Android).
• Opret en konto eller log ind.
• Add your camera by scanning the QR code or manually entering its ID.
• Når du har tilføjet det, kan du view live feed, control pan/tilt/zoom, access recordings, and configure settings.

4.1.2 Brug af en Web Browser

The camera supports Internet Explorer 11. Other browsers may have limited functionality.

1. Sørg for, at din computer er på samme netværk som kameraet.
2. Find the camera's IP address (can be found via your router's connected devices list or a network scanner tool).
3. Open Internet Explorer 11 and enter the camera's IP address in the address bar.
4. Enter the default username and password (refer to the camera's label or initial setup guide for defaults).

4.2 Panorering, vipning og zoom (PTZ)-kontrol

The T3875D features motorized pan (355° horizontal), tilt (90° vertical), and 5x optical autofocus zoom.

• In the TENVISTY app or web interface, use the directional controls to move the camera's view.
• Use the zoom controls to optically zoom in or out. The camera will automatically focus.

4.3 Bevægelsesdetektion og alarmer

Configure motion detection settings to receive alerts and record events.

1. Navigate to "Alarm Settings" or "Motion Detection" in the app/web interface.
2. Enable motion detection.
3. Adjust sensitivity levels and define detection regions to minimize false alarms.
4. Configure alarm actions:
   • Push-meddelelser: Receive real-time alerts on your smartphone/tablet via the TENVISTY app.
   • Email Alert: Send emails with attached captured images to specified recipients.
   • Videooptagelse: Automatically record video to the MicroSD card, NVR, or FTP server upon motion detection.

4.4 Optagelse og afspilning

The camera supports continuous, scheduled, or alarm-triggered recording.

• Lokal optagelse: Recordings are saved to the installed MicroSD card (up to 128GB).
• NVR/FTP Recording: Compatible with ONVIF 2.1 NVRs or FTP servers (NAS, hard drive connected to router).
• Afspilning: Få adgang til optaget footage through the TENVISTY app or web interface. Select the date and time to review begivenheder.

5. Vedligeholdelse

5.1 Rengøring af kameraet

Rengør kameralinsen og -huset regelmæssigt for at sikre en klar billedkvalitet og korrekt funktion.

• Brug en blød, damp klud til at tørre kamerahuset af.
• For the lens, use a lens cleaning cloth and solution designed for optical surfaces. Avoid abrasive materials.
• Brug ikke stærke rengøringsmidler eller opløsningsmidler.

5.2 firmwareopdateringer

Periodically check for firmware updates to improve camera performance, add new features, and enhance security. Firmware updates are typically available through the TENVISTY app or the manufacturer's webwebsted.

• Følg vejledningen, der følger med firmwareopdateringen, nøje.
• Ensure the camera remains powered during the entire update process to prevent damage.

5.3 Administration af microSD-kort

To maintain recording efficiency, it is recommended to format the MicroSD card periodically (e.g., every few months) through the camera's settings. Back up any important footage før formatering.

6. Fejlfinding

If the problem persists, please contact TENVIS customer support.

7. Specifikationer

8. Garanti og support

8.1 Garantioplysninger

Specific warranty details may vary by region and retailer. Please refer to your purchase documentation or the TENVIS official website for the most accurate and up-to-date warranty policy.

8.2 Kundesupport

For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact TENVIS customer support:

• E-mail: support@tenvis.com
• Webwebsted: www.tenvis.com
• For support in Italy, you may also contact DM Soluzioni ICT s.r.l. at info@dm-ict.it eller besøg www.dm-ict.it.

When contacting support, please have your product model (T3875D) and purchase information ready.