iStorage diskAshur PRO2 HDD 5TB Secure Portable Hard Drive User Manual

1. Introduktion

This manual provides essential instructions for the setup, operation, and maintenance of your iStorage diskAshur PRO2 HDD 5TB secure portable hard drive. The diskAshur PRO2 is designed to protect your digital assets with advanced security features, including FIPS 140-2 Level 3 certification and AES-XTS 256-bit hardware encryption. It requires a unique PIN for authentication and is built to be dust and water-resistant.

Figure 1: iStorage diskAshur PRO2 HDD 5TB secure portable hard drive.

2. Opsætning

2.1 Tilslutning af drevet

To begin, connect the integrated USB cable from your diskAshur PRO2 drive to an available USB port on your computer or laptop. The device is compatible with any system that has a USB port.

Figure 2: The diskAshur PRO2 connected to a laptop, demonstrating OS and platform independence.

2.2 Initial PIN Setup

Upon initial connection, the drive will require a PIN setup. Refer to the quick start guide included with your product for detailed, step-by-step instructions on setting your 7-15 digit PIN. It is crucial to follow these instructions carefully to ensure proper functionality and security.

3. Betjening

3.1 Unlocking the Drive

1. Connect the diskAshur PRO2 to your computer's USB port.
2. Wait for the red LED to appear on the drive's keypad.
3. Enter your 7-15 digit PIN using the keypad.
4. Tryk på LÅS OP button (key icon).
5. The green and blue LEDs will blink, and the middle LED will turn solid green, indicating the drive is unlocked and ready for use.

Figur 3: Nærbillede view of the diskAshur PRO2 keypad, used for PIN entry and unlocking.

3.2 Overførsel Files

Once unlocked, the diskAshur PRO2 functions as a standard external hard drive. You can transfer files af:

• Kopiér og indsæt: Vælg den ønskede files on your computer, copy them, and then paste them into the diskAshur PRO2 drive folder.
• Træk og slip: Træk files directly from your computer's folders and drop them into the diskAshur PRO2 drive folder.

All data transferred to the drive is automatically encrypted in real-time.

3.3 Sikker udtagning af drevet

Before disconnecting the drive, always safely eject it from your operating system. This ensures all data operations are complete and prevents potential data corruption. Once ejected, the drive will automatically lock, and you can safely remove it from the USB port.

4. Sikkerhedsfunktioner

The iStorage diskAshur PRO2 is engineered with multiple layers of security to protect your data.

• FIPS 140-2 niveau 3 certificeret: This certification ensures the highest level of security for government and corporate data.
• AES-XTS 256-bit Hardware Encryption: All data is encrypted in real-time using a dedicated hardware encryption engine, independent of the host operating system.
• PIN-godkendelse: Access to the drive is secured by a unique 7-15 digit PIN, preventing unauthorized access.
• Secure Microprocessor: Incorporates a Common Criteria EAL5+ (Hardware Certified) secure microprocessor which enhances security through true random number generation and built-in cryptography.
• Tamper-Proof/Evident Design: The drive is designed to prevent physical tampering, and any attempts to breach the casing will render the drive unusable and the data inaccessible.
• Brute Force Hack Defense: The device includes mechanisms to protect against brute force PIN attacks, such as automatically wiping the encryption key after a certain number of incorrect PIN entries.

Figure 4: The diskAshur PRO2 keypad features an epoxy coating and a secure microprocessor for enhanced data protection.

Figure 5: The diskAshur PRO2 is IP56 certified, offering protection against dust and water splashes.

5. Physical Characteristics & Durability

The diskAshur PRO2 is built for durability and portability.

• Dust and Water Resistant (IP56): The robust casing protects the internal components from dust ingress and water splashes, making it suitable for various environments.
• Slidstærkt tastatur: The epoxy-coated keypad is designed to withstand frequent use, preventing key logging from worn buttons.
• Bærbart design: Its compact size and integrated cable make it easy to carry and use on the go.

Figure 6: The diskAshur PRO2 is designed for portability and can be stored in a protective carrying case.

6. Præstation

The diskAshur PRO2 offers high-speed data transfer capabilities.

• USB 3.2-interface: Provides fast data transfer speeds, backward compatible with USB 3.0 and USB 2.0.
• Læsehastigheder: Up to 160MB/s (HDD).
• Write Speeds: Up to 143MB/s (HDD).

Figure 7: Performance metrics for the diskAshur PRO2, highlighting read and write speeds.

7. Specifikationer

8. Fejlfinding

8.1 PIN Entry Issues

• Incorrect PIN: Ensure you are entering the correct 7-15 digit PIN. Multiple incorrect attempts may trigger the brute force defense mechanism, potentially wiping the encryption key.
• Tastaturresponsivitet: Press keys firmly and ensure the red LED is active before entering your PIN.
• Indledende opsætning: If you are having trouble with the initial PIN setup, carefully re-read the quick start guide. The setup process for different security levels (e.g., Level 2 vs. Level 3) may vary.

8.2 Problemer med dataoverførsel

• Langsomme overførselshastigheder: Ensure the drive is connected to a USB 3.0 or 3.2 port for optimal performance. Older USB 2.0 ports will result in slower speeds.
• Datakorruption: Always safely eject the drive before disconnecting it from your computer to prevent data corruption. If corruption occurs, diagnostic tools may be required.

8.3 Drev ikke genkendt

• Korrekt forbindelse: Verify the USB cable is securely connected to both the drive and the computer.
• Ulåst tilstand: Ensure the drive is successfully unlocked (solid green LED) before expecting it to appear in your operating system's file opdagelsesrejsende.
• Driverproblemer: While the diskAshur PRO2 is OS independent and generally requires no drivers, ensure your operating system's USB drivers are up to date.

9. Vedligeholdelse

• Rensning: Use a soft, dry cloth to clean the exterior of the drive. Avoid abrasive cleaners or solvents.
• Opbevaring: Store the drive in a cool, dry place away from extreme temperatures and direct sunlight. The use of a protective carrying case (as shown in Figure 6) is recommended for transport.
• Firmwareopdateringer: Periodically check the iStorage official website for any available firmware updates for your diskAshur PRO2 model. Follow the provided instructions carefully for any update procedures.

10. Garanti og support

iStorage products come with a manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation included with your product or visit the official iStorage webwebsted.

For technical support, product registration, or to access additional resources, please visit the iStorage support portal or contact their customer service directly. Contact information can typically be found on the iStorage webwebstedet eller i din produkts emballage.

Data recovery plans may also be available for purchase separately to provide additional protection for your stored data.