Indledning
The Mitel 6920W is a powerful, feature-rich IP phone designed for business communication. Equipped with Wi-Fi connectivity, it offers flexibility in deployment and ensures reliable voice communication. This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your Mitel 6920W IP Phone.
Pakkens indhold
Før du begynder, skal du kontrollere, at din pakke indeholder følgende varer:
- Mitel 6920W IP Phone Unit
- Håndsæt
- Håndsætledning
- Telefonstativ
- Ethernet kabel
- Strømadapter (hvis ikke bruger Power over Ethernet - PoE)
- Hurtigstartguide (hvis inkluderet)
Opsætning
1. Montering af telefonholderen
The phone stand allows you to position your phone at an optimal viewing angle. Align the tabs on the stand with the slots on the back of the phone and push firmly until it clicks into place.
Billede: Tilbage view of the Mitel 6920W IP Phone with its stand attached, showing the connection points and the angled support.
2. Tilslutning af håndsæt og headset
- Connect one end of the coiled handset cord to the handset and the other end to the handset port on the back of the phone (usually marked with a handset icon).
- If using a headset, connect it to the dedicated headset port (usually marked with a headset icon).
3. Tilslutning til netværk og strøm
- Ethernet-forbindelse: Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
- Power Adapter (if no PoE): If PoE is not available, connect the power adapter to the power port on the back of the phone and then plug it into a wall outlet.
Billede: Front view of the Mitel 6920W IP Phone, displaying its screen, physical keypad, and programmable soft keys.
4. Første opstart og konfiguration
Once powered on, the phone will boot up and attempt to connect to your network. It may automatically download configuration settings from your VoIP system. Follow any on-screen prompts for initial setup, such as language selection or time zone.
5. Opsætning af Wi-Fi-forbindelse
To connect your 6920W to a Wi-Fi network:
- Tryk på Indstillinger button (gear icon) on the phone.
- Naviger til Netværksindstillinger or Wi-Fi-indstillinger.
- Enable Wi-Fi and select your desired network from the list of available networks.
- Enter the Wi-Fi password (if required) using the keypad and on-screen prompts.
- Confirm the connection. The phone should display a Wi-Fi icon indicating a successful connection.
Operating Your Mitel 6920W IP Phone
Grundlæggende opkaldsfunktioner
- Foretag et opkald: Løft håndsættet, eller tryk på Højttalertelefon knap. Ring nummeret op, og tryk på Urskive or Sende softkey.
- Besvare et opkald: Løft røret, tryk på Højttalertelefon knappen, eller tryk på Svar softkey.
- Afslutning af et opkald: Læg røret på, eller tryk på Afslut opkald softkey.
Keypad and Navigation
The phone features a standard 12-button dial pad. Use the navigation cluster (up, down, left, right arrows, and select button) to move through menus and options on the display.
Display and Soft Keys
The phone's display shows call information, menus, and status indicators. The soft keys located directly below the display change their function based on the current context (e.g., during a call, in a menu). Their current function is indicated on the display above each key.
Voicemail Adgang
For at få adgang til din telefonsvarerbesked skal du trykke på Voicemail button (envelope icon) and follow the audio prompts.
Avancerede opkaldsfunktioner
- Holde: Under et aktivt opkald skal du trykke på Holde softkey. Tryk på den igen for at genoptage opkaldet.
- Overførsel: Under et aktivt opkald skal du trykke på Overførsel soft key. Dial the number to transfer to, and once connected, press Overførsel again (consultative transfer) or hang up (blind transfer).
- Konference: Under et aktivt opkald skal du trykke på Konference funktionstast. Ring nummeret på den tredjepart, og når der er oprettet forbindelse, tryk på Konference igen for at slutte sig til alle partier.
- Højttalertelefon: Tryk på Højttalertelefon knappen til at slå højttalertelefontilstand til eller fra.
- Stum: Tryk på Stum knappen for at slå lyden fra på din mikrofon under et opkald. Tryk på den igen for at slå lyden til.
Opretholdelse
Rengøring af telefonen
To keep your phone clean, gently wipe the surfaces with a soft, damp, lint-free cloth. Avoid using abrasive cleaners, solvents, or aerosol sprays, as these can damage the phone's finish and internal components.
Softwareopdateringer
Your Mitel 6920W IP Phone may receive software updates periodically to improve performance and add new features. These updates are typically managed by your system administrator. Do not attempt to manually update the firmware unless instructed by your IT department or Mitel support.
Fejlfinding
Fælles problemer og løsninger
| Spørgsmål | Mulig løsning |
|---|---|
| Ingen klartone | Check all cable connections (Ethernet, power, handset). Ensure the phone is powered on. Contact your system administrator if the issue persists. |
| Kan ikke oprette forbindelse til Wi-Fi | Verify Wi-Fi password. Ensure the phone is within range of the Wi-Fi access point. Restart the phone and try again. Check network settings. |
| Skærm fungerer ikke | Check power connection. Restart the phone. If the display remains blank or faulty, contact support. |
| Dårlig opkaldskvalitet | Check network connection stability (wired or Wi-Fi signal strength). Ensure no other devices are heavily using network bandwidth. |
Fabriksindstilling
A factory reset will erase all custom settings and return the phone to its default state. This should only be performed as a last resort and typically under the guidance of your system administrator or Mitel support. Consult your system administrator for the specific procedure for your deployment.
Specifikationer
| Feature | Detalje |
|---|---|
| Mærke | Mitel |
| Model | 6920W |
| ASIN | B07DD9BW2Z |
| Farve | Sort |
| Telefontype | ledning |
| Materiale | Plast |
| Strømkilde | Elektrisk med ledning |
| Opkaldstype | Enkelt tastatur |
| Type svarsystem | Digital |
| Kompatible enheder | Computer Systems, VoIP Services, Telephone Networks |
| Flerlinjeoperation | Flerlinjedrift |
| Opkaldsidentifikation | Ja |
| Pakkedimensioner | 10.71 x 7.91 x 3.66 tommer |
| Varens vægt | 2.38 pund |
| Fabrikant | Mitel |
| Dato først tilgængelig | 20. december 2022 |
Garanti og support
The Mitel 6920W IP Phone comes with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation provided with your purchase or visit the official Mitel webwebsted.
For technical support, troubleshooting assistance, or warranty claims, please contact your system administrator or authorized Mitel reseller. You can also find additional resources and contact information on the official Mitel support webwebsted: www.mitel.com/support