1. Introduktion
The ANVIZ C2C-PRO is an advanced RFID and PIN-based time attendance system designed for efficient employee time tracking. This device features a Linux platform, integrated web server, and multiple connectivity options including TCP/IP (PoE), Wi-Fi, USB, and RS485. This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your C2C-PRO system.
2. Pakkens indhold
Kontroller venligst, at alle nedenstående varer er inkluderet i din pakke:
- 1 x ANVIZ C2C-PRO RFID/PIN Time Attendance Device
- 1 x DC12V 1A strømadapter
- 1 x CrossChex Time Attendance Software (Self-installing)
- 1 x Hardware/Software User Manual
3. Enhed overview
The C2C-PRO device features a compact design with a clear display, numeric keypad, and an integrated RFID reader for convenient time tracking.

Figur 1: Forside view of the ANVIZ C2C-PRO device, showing the display, keypad, and RFID reader area.

Figur 2: Side view of the ANVIZ C2C-PRO device, highlighting the USB port for data transfer.
Nøglekomponenter:
- Skærm: Shows time, date, status, and menu options.
- Tastatur: For entering PINs, navigating menus, and confirming selections.
- RFID-læser: For scanning RFID cards (Mifare, HID, Allegion compatible).
- USB-port: For data transfer via USB pen drive.
- Network Port (RJ45): For TCP/IP connection, supporting Power over Ethernet (PoE).
- Strømindgang: For connecting the DC12V 1A power adapter.
4. Opsætning
4.1 Hardwareinstallation
- Montering: Securely mount the C2C-PRO device to a wall or flat surface using appropriate hardware (not included).
- Strømtilslutning: Connect the provided DC12V 1A power adapter to the device's power input port and plug it into a power outlet. The device will power on automatically.
- Netværksforbindelse (valgfrit): For network connectivity, connect an Ethernet cable to the device's RJ45 port. If using Power over Ethernet (PoE), ensure your network switch or injector supports PoE. Alternatively, configure Wi-Fi settings through the device menu.
- USB-forbindelse (valgfrit): For direct data transfer, a USB pen drive can be inserted into the USB port.
4.2 Software Installation (CrossChex)
The CrossChex time attendance software is compatible with Windows operating systems. Follow these steps to install:
- Insert the CrossChex software CD or run the installer from the provided USB drive/download.
- Følg vejledningen på skærmen for at fuldføre installationen.
- Once installed, launch the CrossChex application. The software supports up to 999 C2C-PRO devices.

Figure 3: CrossChex Standard software interface, showing various settings and management options.
4.3 Indledende enhedskonfiguration
After powering on, configure basic settings directly on the device:
- Adgangsmenu: Press the 'M/OK' button to access the main menu. You may need to enter an administrator PIN if one is set.
- Indstil dato og klokkeslæt: Navigate to 'Settings' > 'Date/Time' to adjust the current date and time.
- Netværksindstillinger: If using Wi-Fi, navigate to 'Network' > 'Wi-Fi' to connect to your wireless network. For wired connections, ensure 'Network' > 'TCP/IP' settings are correct (DHCP or static IP).
5. Betjening
5.1 Brugerregistrering
Before employees can use the system, they must be registered:
- På enheden: From the main menu, navigate to 'User' > 'Add User'. Enter the user ID, name, and register their RFID card by scanning it, or set a PIN.
- Via CrossChex Software: Connect the device to the software. In CrossChex, go to 'User Management' to add new users, assign RFID cards, and PINs.
5.2 Stemple ind/ud
Employees can clock in or out using their registered RFID card or PIN:
- Using RFID Card: Present the registered RFID card to the RFID reader area on the device. The device will confirm the successful clocking event.
- Brug af pinkode: Press the 'IN' or 'OUT' button (if available, or follow on-screen prompts), enter the registered PIN using the keypad, and press 'OK'.
5.3 Data Management with CrossChex Software
The CrossChex software allows for comprehensive management of attendance data:
- Tilslut enhed: Ensure the C2C-PRO device is connected to the PC via network (TCP/IP, Wi-Fi) or USB.
- Download Records: In CrossChex, navigate to the 'Attendance' or 'Data' section and select 'Download Records' to retrieve attendance logs from the device.
- Generer rapporter: Use the software's reporting features to generate various attendance reports, such as daily, weekly, or monthly summaries, late arrivals, early departures, and overtime.
- Systemindstillinger: Configure shifts, holidays, departments, and other system parameters within the software.
6. Vedligeholdelse
6.1 Rengøring
To ensure optimal performance and longevity of your device:
- Wipe the device's exterior and screen with a soft, dry, lint-free cloth.
- Brug ikke slibende rengøringsmidler, opløsningsmidler eller aerosolspray, da disse kan beskadige enheden.
- Sørg for, at der ikke kommer væske ind i enhedens porte eller åbninger.
6.2 Datasikkerhedskopiering
Regularly back up your attendance data from the C2C-PRO device to the CrossChex software, and then back up the software's database. This prevents data loss in case of device malfunction or system issues.
- In CrossChex, locate the 'Backup Database' option (refer to Figure 3 for typical location).
- Perform backups to a secure location on your computer or network storage.
7. Fejlfinding
This section addresses common issues you might encounter with your ANVIZ C2C-PRO system.
7.1 Enheden tændes ikke
- Check if the power adapter is securely connected to both the device and a working power outlet.
- Verify that the power outlet is supplying power.
- If using PoE, ensure the Ethernet cable is connected to a PoE-enabled port and the PoE injector/switch is functioning correctly.
7.2 Cannot Connect to PC / Software
If the CrossChex software cannot connect to the C2C-PRO device:
- Netværks forbindelse: Ensure the device and PC are on the same network. Check the device's IP address and the network settings in CrossChex. Ping the device's IP address from the PC to confirm network connectivity.
- Wi-Fi-forbindelse: Verify the device is connected to the correct Wi-Fi network and has a stable signal.
- USB-forbindelse: If using a USB pen drive for data transfer, ensure the drive is formatted correctly and inserted properly. The software connects directly to the device via network, not typically via USB for live connection.
- Firewall/antivirus: Temporarily disable your PC's firewall or antivirus software to see if it's blocking the connection. Add CrossChex to your security software's exceptions.
- Enhedsindstillinger: Confirm that the device's communication settings (e.g., TCP/IP port) match those configured in the CrossChex software.
7.3 RFID Card or PIN Not Recognized
- Ensure the RFID card or PIN is correctly registered in the device and software.
- For RFID cards, ensure you are presenting the card correctly to the reader area.
- Verify that the RFID card type (Mifare, HID, Allegion) is compatible with your C2C-PRO model.
- If using a PIN, double-check the entered digits.
8. Specifikationer
| Feature | Specifikation |
|---|---|
| Modelnavn | C2C-PRO |
| Mærke | ANVIZ |
| Identifikationsmetoder | RFID (Mifare, HID, Allegion compatible), PIN Code |
| Operativsystem | Linux platform |
| Forbindelse | TCP/IP (PoE), Wi-Fi, USB (for pen drive), RS485 |
| Integrerede funktioner | Web Server |
| Dimensioner (L x B x H) | 14 x 3.2 x 19 cm |
| Vægt | 850 gram |
| Farve | Sort |
| Strømforsyning | DC12V 1A (Adapter included) |
| Batterier påkrævet | Ingen |
| Software kompatibilitet | CrossChex (Windows, Linux) |
| UPC | 850770008047 |
9. Garantioplysninger
ANVIZ products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official ANVIZ webwebsted. Gem din købskvittering som købsbevis i tilfælde af garantikrav.
10. Support
For technical assistance, product inquiries, or further support, please contact ANVIZ customer service through the following channels:
- Officiel Webwebsted: Visit the ANVIZ official webwebsted med ofte stillede spørgsmål, downloads og kontaktoplysninger.
- E-mail support: Refer to your product documentation for the appropriate support email address.
- Distributor/Reseller: Contact the authorized ANVIZ distributor or reseller from whom you purchased the product.