Aiphone IX-MV.M

Aiphone IX-MV IP Video Master Station Instruction Manual

Model: IX-MV.M

1. Introduktion

This manual provides detailed instructions for the installation, operation, and maintenance of the Aiphone IX-MV IP Video Master Station. The IX-MV is an IP addressable video and audio master station designed for use with Aiphone IX Systems, offering both handset and hands-free communication capabilities.

Please read this manual thoroughly before attempting to install or operate the unit to ensure correct usage and to prevent damage.

Aiphone IX-MV IP Video Master Station front view

Figur 1: Forside view of the Aiphone IX-MV IP Video Master Station, showing the display, buttons, and handset.

2. Sikkerhedsoplysninger

Observe the following safety precautions to prevent injury, damage to the product, or property damage.

  • Elektrisk sikkerhed: Ensure all power connections are made according to local electrical codes. Disconnect power before servicing.
  • Miljø: Do not expose the unit to water, high humidity, extreme temperatures, or direct sunlight. Install in a well-ventilated area.
  • Håndtering: Håndter enheden forsigtigt. Undgå at tabe den eller udsætte den for hårde stød.
  • Ændringer: Do not attempt to modify or disassemble the unit. Refer all servicing to qualified personnel.
  • Rensning: Brug en blød, tør klud til rengøring. Undgå slibende rengøringsmidler eller opløsningsmidler.

3. Pakkens indhold

Kontroller, at alle dele er til stede i pakken, før du fortsætter installationen.

  • Aiphone IX-MV IP Video Master Station
  • Monteringsbeslag og skruer
  • Installationsvejledning (dette dokument)
  • Network cable (may be sold separately)

4. Opsætning

4.1 Fysisk installation

  1. Vælg placering: Select a suitable indoor location, away from direct heat sources, moisture, and strong electromagnetic fields. Ensure adequate space for wiring and operation.
  2. Montering:
    • Secure the mounting bracket to a wall using appropriate screws and anchors.
    • Sørg for, at beslaget er i vater og sikkert fastgjort.
    • Attach the IX-MV unit to the mounting bracket.
  3. Ledningsføring:
    • Connect a standard Ethernet cable (Cat5e or higher) from your network switch/router to the LAN port on the back of the IX-MV unit.
    • If using Power over Ethernet (PoE), no separate power adapter is needed. Otherwise, connect the appropriate DC power adapter (sold separately) to the power input.

4.2 Indledende konfiguration

After physical installation and power-up, the unit will attempt to obtain an IP address via DHCP. For detailed network configuration and system integration, refer to the Aiphone IX System programming manual or consult a qualified installer.

  • Adgang Web Interface: Brug en web browser to access the unit's IP address for advanced settings. The default IP address or method to discover it can be found in the Aiphone IX System documentation.
  • Systemintegration: The IX-MV must be registered with an Aiphone IX System server for full functionality. Follow the server's configuration guide.

5. Betjeningsvejledning

5.1 Grundlæggende opkaldsfunktioner

  1. Besvare et opkald: When an incoming call is received, the unit will ring and display the caller's information on the screen.
    • To answer hands-free, press the TALE knap.
    • To answer using the handset, lift the handset.
  2. Foretag et opkald:
    • Use the keypad or directory function to select the desired station or contact.
    • Tryk på RING knappen for at starte opkaldet.
  3. Afslutning af et opkald:
    • If using hands-free, press the ENDE knap.
    • If using the handset, replace the handset in its cradle.

5.2 Videovisning

During a video call, the caller's video feed will be displayed on the IX-MV screen. The video quality depends on network conditions and the camera capabilities of the calling station.

5.3 Door Release (if configured)

If connected to a door station with door release functionality, a dedicated DØRSLIPSER button may be available on the screen or physical panel. Press this button during a call with a door station to activate the door release mechanism.

6. Vedligeholdelse

6.1 Rengøring

To clean the unit, gently wipe the surfaces with a soft, dry cloth. For stubborn marks, slightly dampen the cloth with water. Do not use harsh chemicals, abrasive cleaners, or solvents, as these can damage the finish and electronic components.

6.2 Softwareopdateringer

Periodically check the Aiphone website or consult your system administrator for available firmware updates. Keeping the software updated ensures optimal performance, security, and access to new features. Firmware updates are typically performed via the system server or the unit's web interface.

7. Fejlfinding

ProblemMulig årsagLøsning
Ingen strøm/Enheden tænder ikke.No power supply; faulty power adapter; PoE issue.Check power cable connection. Verify PoE switch is active. Test power adapter if not using PoE.
Kan ikke oprette forbindelse til netværket.Network cable disconnected; incorrect IP settings; network switch issue.Ensure Ethernet cable is securely connected. Verify network settings (DHCP/Static IP). Check network switch status.
Ingen lyd under opkald.Microphone/speaker issue; volume too low; network latency.Adjust volume settings. Check for physical obstructions. Verify network connection stability.
Ingen videovisning.Camera issue at calling station; network bandwidth; display settings.Ensure calling station's camera is operational. Check network bandwidth. Adjust display settings on IX-MV.
Enheden reagerer ikke.Softwarefejl; strømproblem.Perform a power cycle (disconnect and reconnect power). If issue persists, contact technical support.

If the problem persists after attempting these solutions, please contact Aiphone technical support or your system integrator.

8. Specifikationer

FeatureDetalje
MærkeAiphone
ModelnummerIX-MV.M
Varedimensioner (L x B x H)9.81 x 7.44 x 2.31 tommer
Varens vægt3.3 pund
ForbindelseIP (Ethernet)
StrømforsyningPoE (Power over Ethernet) or external DC power supply (not included)
KommunikationstypeVideo and Audio, Handset / Hands-free

9. Garanti og support

9.1 Garantioplysninger

Aiphone products are typically covered by a limited warranty against defects in materials and workmanship. The specific warranty period and terms may vary by region and product. Please refer to the official Aiphone warranty statement available on their website or contact your local distributor for details.

This warranty does not cover damage caused by improper installation, misuse, unauthorized modification, or acts of nature.

9.2 Teknisk support

For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact Aiphone technical support. You can find contact information, including phone numbers and online support resources, on the official Aiphone webwebsted:

https://www.aiphone.com/support

When contacting support, please have your product model number (IX-MV.M) and a detailed description of the issue ready.

© 2023 Aiphone Corporation. All rights reserved. Information subject to change without notice.

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