Bixolon SRP-350IIICOSG

Bixolon SRP-350IIICOSG Thermal Receipt Printer User Manual

Model: SRP-350IIICOSG

1. Introduktion

This manual provides essential instructions for the safe and efficient use of your Bixolon SRP-350IIICOSG Thermal Receipt Printer. Please read this manual thoroughly before operating the printer and retain it for future reference. This printer is designed for point-of-sale (POS) receipt printing applications.

2. Sikkerhedsoplysninger

  • Strømforsyning: Use only the power supply provided with the printer. Using an incorrect power supply may damage the printer and void the warranty.
  • Placering: Place the printer on a stable, level surface. Avoid locations with excessive dust, humidity, or direct sunlight.
  • Ventilation: Ensure adequate ventilation around the printer to prevent overheating. Do not block ventilation openings.
  • Væskekontakt: Keep the printer away from liquids. In case of accidental liquid spillage, immediately disconnect the power and contact qualified service personnel.
  • Bevægelige dele: Keep hands and foreign objects away from the paper cutter and other moving parts during operation.

3. Pakkens indhold

Bekræft at alle varer er til stede i pakken:

  • Bixolon SRP-350IIICOSG Thermal Receipt Printer
  • Strømforsyning
  • Strømledning
  • Starterpapirrulle
  • Brugervejledning (dette dokument)

4. Opsætning

4.1 Udpakning og placering

Carefully remove the printer from its packaging. Place the printer on a flat, stable surface near your computer or POS system.

4.2 Tilslutning af strømforsyningen

  1. Tilslut netledningen til strømforsyningen.
  2. Plug the power supply connector into the power port on the back of the printer.
  3. Sæt netledningen i en jordet stikkontakt.

4.3 Tilslutning af datakabler

The SRP-350IIICOSG printer supports Serial and USB interfaces.

Bag view of Bixolon SRP-350IIICOSG printer showing power, USB, serial, and Ethernet ports.

Figur 4.3.1: Bagside view of the Bixolon SRP-350IIICOSG printer, illustrating the various connection ports including power, USB, serial, and Ethernet.

  • USB-forbindelse: Connect one end of a USB cable (Type B) to the USB port on the printer and the other end to an available USB port on your computer or POS system.
  • Seriel forbindelse: Connect one end of a serial cable (DB9) to the serial port on the printer and the other end to an available serial port on your computer or POS system.

4.4 Loading the Paper Roll

  1. Åbn printerdækslet ved at trykke på håndtaget til åbning af dækslet.
  2. Insert the new paper roll into the paper compartment with the paper feeding from the bottom.
  3. Træk en lille mængde papir ud forbi skæreenheden.
  4. Luk printerdækslet godt, indtil det klikker på plads.
Forsiden view of Bixolon SRP-350IIICOSG printer with paper loaded.

Figur 4.4.1: Forside view of the Bixolon SRP-350IIICOSG printer, showing a paper roll correctly loaded and ready for printing.

4.5 Driverinstallation

Before using the printer, you must install the appropriate drivers on your computer or POS system. Drivers are typically available on the Bixolon official website. Follow the instructions provided with the driver package for installation.

5. Betjening af printeren

5.1 Tænd/sluk

To power on the printer, press the power switch located on the side or back of the printer to the 'ON' position. To power off, press the switch to the 'OFF' position.

5.2 Statusindikatorer

The printer features LED indicators to show its current status:

  • Power LED: Lyser, når printeren er tændt.
  • Fejl LED: Flashes or illuminates to indicate an error condition (e.g., paper out, cover open, cutter error). Refer to the troubleshooting section for details.
  • Paper LED: Lyser, når papirrullen er lav eller brugt op.

5.3 Printing a Test Page

To print a self-test page:

  1. Sørg for, at printeren er slukket, og at der er ilagt papir.
  2. Hold down the FEED button.
  3. While holding the FEED button, turn on the printer.
  4. Release the FEED button once the printer starts printing.

The printer will print a test page showing its current settings and status.

6. Vedligeholdelse

6.1 Rengøring af printhovedet

Regular cleaning of the print head ensures optimal print quality and extends printer life. Clean the print head using an alcohol swab or a specialized print head cleaning pen.

  1. Sluk printeren, og tag netledningen ud.
  2. Åbn printerdækslet.
  3. Gently wipe the thermal elements of the print head with the cleaning tool.
  4. Lad printhovedet tørre helt, før du lukker dækslet og tilslutter strømmen igen.

6.2 Udskiftning af papirrullen

When the paper roll is depleted, the paper out LED will illuminate. Follow the steps in Section 4.4 to replace the paper roll.

6.3 Cleaning the Auto Cutter

If the auto cutter experiences frequent jams or malfunctions, it may require cleaning. Use a soft brush or compressed air to remove paper dust and debris from the cutter mechanism.

7. Fejlfinding

Dette afsnit omhandler almindelige problemer, du kan støde på med din printer.

ProblemMulig årsagLøsning
Printeren tænder ikkePower cord not connected; Power outlet faulty; Power supply failureCheck power cord connections; Try a different outlet; Contact support if power supply is suspected faulty.
No printingPaper out; Printer cover open; Data cable disconnected; Incorrect driver/settingsLoad paper; Close cover; Check data cable connection; Verify driver installation and printer settings on your computer.
Dårlig printkvalitetDirty print head; Low quality paper; Incorrect paper typeClean the print head (Section 6.1); Use recommended thermal paper; Ensure paper is loaded correctly.
PapirstopImproper paper loading; Paper debris in cutter; Foreign objectOpen cover, remove jammed paper, reload correctly; Clean auto cutter (Section 6.3); Remove any foreign objects.
Error LED is on/flashingGeneral error conditionRefer to the specific error code (if displayed) or consult the detailed service manual. Perform a power cycle (turn off, wait 10 seconds, turn on).

8. Specifikationer

Key technical specifications for the Bixolon SRP-350IIICOSG Thermal Receipt Printer:

FeatureSpecifikation
UdskrivningsteknologiDirekte termisk
Udskrivningshastighed (monokrom)Up to 200 mm/sec (approx. 10 ppm)
Udskriftsopløsning203 dpi (203 x 203 dpi)
InterfaceSeriel, USB
Auto CutterYes (1.8M cuts)
Maksimal mediestørrelseWide format roll
Dimensioner (B x D x H)5.71 x 5.75 x 8.03 tommer
Varens vægt3.41 pund
StrømforsyningEkstern strømforsyning (inkluderet)

9. Garanti og support

For warranty information and technical support, please refer to the warranty card included with your product or visit the official Bixolon webwebsted. Du kan finde drivere, ofte stillede spørgsmål og kontaktoplysninger til kundeservice der.

Bixolon Officiel Webwebsted: www.bixolon.com

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